I waited 30 Days to post this review to give Benjamin the benefit of the doubt, to give him a…read morechance to prove his word as a property management company but here is the proof that he is a SCAM artist. I believe that Icon Realty was involved in hacking my bank account. I leased an apartment in the heart of las olas/Fort Lauderdale from December 2016, from Atlantic loft llc. I agreed to pay a 2 month security deposit of $2400 as well as first, last and security (pretty standard) got my key, etcétera. After 2 different companies handling our property, ICON Realty came in January 2020 and revamped property by implementing a ***online payment service ***** aka , a way to get into your bank account. I questioned who this is and why I had to use this system to pay, not only to be replied with "It is our new system and you have to use it, you must pay rent this way or consult your attorney" As I went ahead and used it but decided to not renew my upcoming ending lease of 3/30/20. I emailed, texted and explain that I would not be renewing the lease because not only I don't trust the payment system, I had a very difficult time communicating with Benjamin (who by the way runs the whole thing). He ignored all my calls and the ones he replied, he did very rudely. I promptly moved out on schedule and handed him the keys along with my original lease agreement. He took the keys and said that He did not have a refund and I would need to wait 30 days to receive one on the mail. Now 30 days later. My bank account has been HACKED and bank investigated the multiple charges leading back to that January rent payment. I have been getting random withdrawals from different wiring entities totaling over 1k so far. Due to covid19, I can not yet file a claim in court. And the reason I am writing this is to WARN tenants and landlords about companies like this! I am attaching the refund check I just received. What a joke! See you in court.

Benjamin & Icon Realty have been wonderful in managing our Florida property. He is always…read moreresponsive and proactive in getting ahead of any issues. We appreciated the constant communication during the process of finding a tenant, as well as his frequent check-ins once the tenant moved in. Would absolutely recommend him!

Tamara and Alicia were so amazing to work with!…read more They answered every single one million questions my clients and I had! Tamara even attended a walk-through during her free time. Above and beyond! Professional, kind, and helpful are the words to recommend AIO! 10/10 Recommend.

Was so happy to work with Tammara very knowledgeable, professional, defiantly will work with her in…read morethe future. She toke the time to seat with me and explained the all processes.

Prime HOA has been managing my building since early this year, and I can say my experience with…read morethem has been pretty positive. I've had previous experiences with other HOAs that have no urgency or concern for their clients and have had to reach out multiple times before getting a response back. However, with prime, they have been professional, organized, and communicate clearly with me. When I've had any maintenance requests or there have been community needs, they've handled the requests efficiently. The team is approachable when questions come up and overall, they help keep the community running smoothly and are a reliable management partner.

Really great management company. Highly recommend. I love that they have a local presence and are…read moreresponsive to any of our needs. Anything we need done of fixed, they're on it. Excellent customer service. Cannot recommend them enough. Briana is the best! Great service 10/10 recommend. I am on the board for my HOA and they are night and day better from our previous company we used.

Absolutely best quality Highly responsive and informative…read more Excellent value The offer premium services in property management. Happy to have found them! Jennifer and Elizabeth are extremely professional. It's a pleasure doing business. I would highly recommend.

Home Solutions managed three properties for me and my mother for approximately 2 years. Every…read moreinteraction was very positive. I knew they had my best interests at heart, along with the expertise to help guide me in an often complex real estate/landlord arena. Their knowledge and assistance saved me many hours and money to maintain the properties. In the future, should I venture into owning rental properties again, I would absolutely hire Home Solutions again. They are a great company with wonderful customer service. I highly recommend!

I've learned over the years how to identify quality in a property manager and real estate service,…read moreand Florida Property Management Services LLC is the highest calibre in these respects. Let me speak to their property management service in South Florida, specifically. I own properties in Boca Raton, Florida and Kaneohe, Hawaii and over the last decade I've experienced a wide spectrum of property managers. It took me several years to learn what makes a great property manager, and it took my entrusting the care of my Boca property to Florida Property Management Services LLC to experience first-hand truly outstanding property management service (In Hawaii, Belinda Barnes of Hawaii Homes for Sale LLC is also outstanding). Simply put: I never worry about my house in Boca Raton because Florida Property Management Services is always multiple steps ahead of any contingency that could affect the property. For example, when Hurricane Ida was tentatively forecasted to impact South Florida, Gaston and Rebeca personally went to my property the week beforehand to inspect that the hurricane shutters were in place and ready for the storm. They noticed that one of the new shutters didn't fit like it should and personally oversaw it's repair before the storm in order to protect my property. In another example, prior to putting my house on the rental market, Gaston conducted a thorough property valuation and rental assessment from which he discerned the best price-point to attract prospective tenants and get the house rented as soon as possible; Gaston didn't just pick a number to appease me or leave me in a situation where my house was over or underappreciated, he did the analysis and presented me a studied price-point backed by data that got my property rented quickly. These are just a couple examples of this company that set them apart from other management services. In total, though, every interaction I've had with Florida Property Management Services has been outstanding. From executing meticulous inspections to managing upkeep services and maintenance repairs that sustain the value and rentability of my property to finding trustworthy tenants and developing a long-standing professional rapport with them, Florida Property Management Services LLC does it all, and, importantly, does it all very well. I can't overstate the peace-of-mind I have having entrusted Gaston and Rebeca of Florida Property Management Services to manage my property. I mentioned before that I've experienced a range of property managers over the years. To be candid, an inexperienced, incompetent or, yes, unfortunately, lazy property manager can end up costing tens of thousands of dollars in lost income and other fees, and that doesn't account for the stressors associated with replacing these individuals. Rebeca and Gaston are on the opposite end of this spectrum and have cared for and protected my investment as if it were their own. Make no mistake, Florida Property Management Services LLC is the top-shelf in property management; the 5 Stars is not hyperbolic, I am incredibly grateful they are managing my property. Erin K. McNamara Alexandria, VA

I've been using FPM inc for property on Broward since we moved to Boston and could no longer look…read moreafter them ourselves. Lease up was very simple and they take care of monthly tenant interaction. Their software is also very easy to use for both tenant and landlord. They also have great maintenance and contractors if something goes wrong. I would highly recommend them!

Just had a conversation with Madeline Reyes. One of the…read morestar of the company. Help me through some uncomfortable situation. I really appreciated her help.

Moved in to an older home about 3 weeks ago. So far have had pool issues, broken garage door,…read morecockroaches, identified significant gaps around external doors, filthy floors/baseboards, mold, and now a non-functional AC. Most of the issues are being addressed, but the AC one has been handled poorly. We came home Saturday early evening and found the AC blower not working, contacted maintenance, they opened an emergency request but kept assigning to vendors who are not open on Sunday. Had to sleep in a hot/humid house last night and it's not looking good for tonight. Looking into hiring someone to come check it out, hopefully Invitation won't fight reimbursement. Overall it appears that the home was *maybe* minimally maintained - little or no proactive maintenance appears to have been performed in some time, the pool has had a leak for who knows how long and needs cosmetic maintenance as well. The AC issue appears to be something that has happened before based on the moisture damage on the wall where the AC tubes come in and the condition of the blower housing it has clearly iced up and melted before. Windows are old. Other more or less cosmetic items that could make the place so much better if they were fixed. If this home were for sale on the market I doubt it'd pass inspection, or someone would demand a sweetheart of a deal. Again only 3 weeks in. My hope is that Invitation Homes will do the right things to make all of the problems right and that the other 49 weeks in the lease will go smoothly. The alternative solution - finding a way to exit the lease - isn't wanted by either of us I'm sure.

Horrible management company. Stay away. No walk thru in the community. You always have to tell them…read morewhat needs to be repaired and it will usually get gone by the 2nd or 3rd request. Lack of communication skills. Maintenance man is horrible, drives around and does nothing. They manage absolutely nothing. Communities save your money and find another company besides Sunrise Management unless you want to lower your property value.

I have worked with dozens of management companies and I've never had a better experience in my…read morelife. All people involved from managers to Jay the owner. The attention to detail is superior. If you are a condo association in South Florida, I strongly recommend using Sunrise Management.

We highly recommend Green Realty. Patty, Chris, Hannah, Jessica really are all stars. We are so…read moreglad we chose this amazing team with selling our home.

I cannot say enough good things about Patty and Chris. From day one, Patty was incredibly kind,…read moreprofessional, and strategic. Her pricing and marketing strategy was spot-on and resulted in a full-ask offer within just three weeks of going live-during the beginning of the holiday season, no less. They hosted two open houses, coordinated numerous private showings, and executed a thoughtful marketing plan that truly worked. Patty's guidance throughout the process, from preparing the home and taking photos all the way through closing, was invaluable. Patty and Chris were both extremely supportive every step of the way and made what could have been an overwhelming process feel manageable and organized. Selling a home after 20 years of raising kids and making memories is an emotional rollercoaster, and they handled everything with care, patience, and empathy. Even after closing, they checked in on me as I relocated and recommended a moving company they've used in the past, which turned out to be a fantastic recommendation. Patty and Chris work beautifully as a team, and I truly could not imagine going through this experience with anyone else. I highly recommend them to anyone looking for top-tier, luxury-level service and genuine people who truly care about their clients.

This is the WORST management company that I've ever had to deal with. She is unhelpful, completely…read moreunfriendly and moves slower than molasses in January. I had to threaten legal action just to get a basic homeowners insurance statement from her (something that's always provided). When I bought my house, she illegally withdrew the previous owner's association dues despite fully aware that the sale of the home was completed. Then took over thirty days to return the funds. The ONLY reason why she returned the funds is because she was again threatened with legal action. Now, despite being ON TIME and having proof of payment via check, she charges a late fee because she does not deposit the check until after late fees apply. Don't bother asking for anything to get done unless you're willing to show up to the office in person. She will likely pretend not to be there, but eventually will "appear" and claim that the office is closing early. WORST MANAGMENT COMPANY EVER

As an insurance agent providing commercial coverage for condos and HOAs in South Florida, I…read moreregularly work with a variety of property management companies. One of those is Next Generation Management, and I've consistently had smooth and professional experiences when working with their team. In particular, Tiffany Abraham Sierra has been a pleasure to work with. She's responsive, organized, and communicates clearly -- all qualities that make the insurance process more efficient for everyone involved. Her attention to detail and professionalism truly stand out and reflect well on the company as a whole. From my perspective, working with Tiffany and the team at Next Generation has been a great experience, and I look forward to continuing to collaborate with them in the future.

This is an example of what to avoid when choosing an accounting company. After paying for years our…read moreHOA dues, in the middle of last year they started adding late fees, and not because we do not pay our dues, but because they keep claiming we are late in sending checks to them. In addition, this accounting company does not have a BBB rating, which raises concerns regarding its business practices. Despite our timely remittance of payments by mail in accordance with our association's governing documents and established billing procedures, late fees have been assessed to our account. Multiple requests for clarification and resolution have gone unanswered or unresolved. Here are some of the issues: * Checks mailed in a timely manner were not consistently deposited. * Certain checks were deposited prior to the dates written on them. * Other checks mailed in the same envelope were never deposited or accounted for. * Late fees appear to have resulted from internal processing failures rather than any delinquency on our part. When these discrepancies were brought to the company's attention, we were told they "may assist in tracking" uncashed checks. This response is inadequate and inconsistent with generally accepted accounting practices. Once payment has been properly tendered, responsibility for accurate receipt, processing, and posting rests with the accounting agent--not the homeowner. It is also concerning that these issues coincide with the promotion of the company's online payment portal, which imposes additional transaction fees, instead of the traditionally accepted mail-in payment method. This pattern raises questions about administrative practices and internal controls. We have made multiple attempts to resolve this matter. Although a representative indicated that a billing specialist would follow up, no meaningful communication or resolution has occurred.