I phoned this company as I had used Mark in the past and he was unbelievably helpful and would even…read moretalk me through problems. So when I phoned the same number his son Jess said no problem, he was in the area and would come straight away. . So when he didnt arrive at the time designated, he phoned to say he had been delayed with another job. So he arrived another hour later. He announced that the problem could either be solved with silicon spray or else new hinges, but the new hinges would cost about $200 and there was no guarantee that the part of the oven they had to be attached to was not bent as well. This could have been explained to me over the phone, but Jess was too anxious to jump into his car to charge a service call. He asked if there was any other job he could assist me with!!!! (of course not) then I was charged $192.50 . His father built a great business but I doubt Jess will survive.

We have been coming to Doug Smith Spares for years. It was located in Parramatta CBD many years…read moreago. The current location is a bit tricky as there are plenty of trucks due to the types of businesses here. There is onsite parking and limited street parking. If you do your own repairs, it is a reliable resource for parts.

From the owner: Real Parts, Real People, Real Customer Service.read more

Central Coast NSW I had a problem with my washing machine…read morerecently and after reading the testimonials of this business, I contacted Kieran. He arrived when he said he would, spent a fair time seeing if he could repair the machine without me having to buy a replacement part, Eventually he had to replace the part and was back the next day with the part and the job was complete. Kieran is knowledgeable, professional and a pleasure to do business with. He charges $60 for the call plus parts. I highly recommend him.

From the owner: Umina Beach Appliance Repair specialise in washing machine repairs on the Central Coast. Umina…read moreBeach Appliance Repair fix washing machines fast. We repair lg washing machines Central Coast. Umina Beach Appliance Repair fix SAMSUNG washing machines. We also repair Fisher & Paykel washing machines on the Central Coast. Umina Beach Appliance Repair provide expert washing machine repairs on the Central Coast at affordable rates we won't be beaten on price.

Not sure why KitchenAidrecommends Alpha, they don't offer an acceptable warranty time on their…read moreworkmanship. Brought my stand mixer in to have a part replaced only to have the same issue happen when I used it again just outside of the warranty period. It should function well under normal use for a lot longer or offer the part to be replaced for free. This company is clearly not interested in customer satisfaction as many have noted. I'm going to go to Leichhardt (another recommendation from KitchenAid) to have it fixed once and for all.

I wouldn't recommend this business to anyone. Our oven door was shattered and I was told a…read morerepairman needed to come out to make sure he had the correct model. He was here for a total of 5 minutes, found the model number - which I could have relayed over the phone had I known where to look, and then he left. I then received a phone call to tell me the oven glass was no longer available. We have had to buy a new oven from another company and I am out of pocket the cost of a new oven and the $155.00 it cost to have someone come to our home and find the model number. I understand businesses need to make money but in this case, as I told Alpha Appliances I was quite happy to pay $55.00 but would think I may be entitled to a reasonable refund given the outcome. When I put my case to Alpha Appliance Repair I was told they would be happy to reimburse my credit card by $25.00.....not happy, not good business.

"Unfortunately, the repair was not completed after payment for parts, and the appliance was left…read moretaken apart. Communication was inconsistent."

From the owner: We are good at what we do. We fix all appliances…read more We install. We service the outer Western Sydney region.

Highly recommended. Brett was very honest and upfront about my situation with my Panasonic…read moreairconditioner (Don't buy Panasonic they are very hard to work with). He kept me informed every step of the way and is continuing to help me deal with Panasonic and warranty problems. Brett at VellAirPro is one of the best technicians I have come across.

From the owner: We Are Specialist Repairers & Troubleshooters in Air Conditioning- Residential & Commercial…read more Refrigeration (Commercial types only) Split systems Ducted Air & Water Cooled Chiller Plant (Commercial)- in house expertise. Mechanical Electrical Plant Maintenance & Repairs