Sam of Karl's shoe repairs is the man with the answers. He always knows how to fix my shoe issues…read more I always enjoy visiting his shop as he is lovely, professional and kind (and handsome too, but don't tell my beloved husband I said that). A great guy to deal with. His work is excellent. I well recommend Sam of Karl's shoe repairs.

We recently lost a very sweet cobbler in Mosman because of rent increases. It's such a sad…read morereflection on our consumerist society that a) they don't make shoes worth repairing and b) we don't repair them if they do. For those who need and want to support this Artisan trade though Carl's is a wonderful little shop. It has that pungent leather aroma that elicits childhood memories and of course a rough handed, bent backed gentleman with a twinkle in his eye to greet you. Tucked away in Mosman Arcade, I was sent here by the hardware store in the hope of eliminating a stain from our foolishly light leather sofa. They lady who was working with the cobbler that day was wonderful. She recommended a product that worked a treat and what I liked best of all, although she could have upsold me a leather paint too, she advised against its immediate purchase 'Just see if the other thing works first'. Good old fashioned honesty.

I am in Australia for business for two weeks, so midway through my trip I needed to do laundry. The…read morehotel option was super expensive, so I walked my wash a half-mile to Wash on the Rocks. It was done same-day, and I chose to have it delivered to the hotel for a nominal fee instead of walking back to fetch it. When the clean laundry didn't get delivered to my door by 5 as expected, I went down to the front desk to inquire and they said it hadn't been delivered, so I called Wash on the Rocks. They answered, called the driver, confirmed it had indeed been delivered (at 4:30!), then had the hotel bellman call me to confirm as well. I ran down to get that laundry so fast! I just really appreciated both the convenience and the immediate problem solving; it was the hotel's error, not theirs, but they really worked to get me those clean clothes. Highly recommend.

Wee brought our laundry here halfway through our 3 week vacation. We took a taxi to drop it off at…read more9 am and had clean and folded laundry returned to our hotel before 3 pm. We had 2 full loads of laundry plus delivery for less than $60 AUD ( around $40 USD). The service let us minimize packing and was tons cheaper than hotel prices. Thank you!

I have been using drycleaners for 50 years and this is definitely the best service I have received…read more I had a leather jacket which had come off very badly from an exchange with our dog and the repairs done here were just unbelievable, incredible quality and value. I am very pleased. Thank you so much. Also great value on the regular drycleaning services.

These guys had taken my apple laptop to replace the screen but when I got it back it was not…read moreresponding and I wasn't able to use it. When I took it back, they accused me of doing something to it but were quick to realise it was their error. Correspondence was terrible and when they finally responded, they said that they'd give me a refund and fix the screen for free. Only when I went to pick up my laptop the screen was plastic and not glass and the screen was lightly stuck on but would fall off but when I asked them to give me a glass screen and a functioning laptop, I had had enough of the games and left. Do yourself a favour and do not use the business for anything, they are not worth the trouble or the money. Dodgy is all their about.

This without doubt the best repair shop. Don't try and rip u off. They could have charged me for a…read morenew screen on iPhone 7 . But told me it was just screen protector I would not have known the difference. Very honest . I will always use these guys.

After getting a $20 quote from down the road and a $30 quote from Mister Minit in Westfield to fix…read moresome loose screws in my watch, the man at Butt shoe repairs told me the screws were loose because they were inserted the wrong way. He put them around the right way and didn't charge me for it. It's nice to know there are good, honest people out there who are good at their job! Will return here in future!

I went in to this place to get my key cut, but it was closed with a "back in 10 minutes" sign on…read morethe door. I waited a further 20 minutes before they got back. They didn't take long cutting my key but when I got home it didn't fit in the door. I drove all the way back to the store just to find another "back in 10 minutes" sign on the door (it had only been an hour since my previous visit). When I told the guy he had cut my key incorrectly, all he said was "are you sure?" then he grabbed the key, cut it again, and chucked it on the bench in front of me before walking away. No apologies, nothing. Completely rude! Especially after I had driven home and driven all the way back. I get home for a second time and the key STILL doesn't fit! Will not be going back here.