For the past 4 years I have been going to Kanda since it is a couple minutes away from where I…read morelive. This location was at Sandlewood Parkway and now has moved to the Cottrelle Business Centre. Normally I order my contact lenses and grab new shades for the summer. The staff here are really friendly and patient and never make you feel that you have to leave with something. I have had emergency situations where I needed contact lenses in a couple of days before my trip and they were able to pull through. Will come visit again soon :)

Had been to their 150 Great Lake Drive outlet in Brampton couple of weeks ago. Once I asked the…read moreguy sitting there the price of two pairs of glasses (progressive lense - I had my prescription with me), he first said something like "It will be $220 (or may be $120 - I do not exactly recall) per pair" etc. When I enquired about the brand and quality ( I was interested in one pair of Nikon and one pair of Essilor), he seemed to be irritated and dismissive saying things like - "we do not work that way ...you have to bring in your frames...it depends on a lof measurements etc...". I never knew price of glasses depend on measurement of frame. The guy was trying to fool me. I wouldn't mind paying appropriate prices if he had been helpful enough. Nevertheless, it appeared that they sell low end glasses for advanced price and get irritated when brand is questioned. It will be advisable to watch out what they are giving you before you buy from them. I eventually went somewhere else who were helpful enough to get the business.

The service was amazing. They gave me great advice on glasses and even helped straighten my…read moresunglasses!

Nice selection of glasses frames in different prices ranges. Customer service is great. The people…read morethere are very nice. They helped me choose the right frame and lenses and answered any questions I had along the way

Focus Optical Labs really cares about customer satisfaction. Tibor called me back to apologize for…read morean issue related to my frames and a minor defect with the attachment of the clip-on shades. The frames are covered by warranty. They immediately replaced both the frames and the shades. I now have eyeglasses and shades that fit perfectly. That is what I call great customer service. Thanks so much! I would definitely highly recommend Focus Optical Labs.

Amazing selection of unique and high quality frames! The staff was very friendly and knowledgeable…read moreabout their products and services that they have to offer.

Professional and polite employees. The Optometrist appointment was very short. I have been…read morewearing glasses for more than 30 years and this was by far the shortest appointment. I don't know if that's good or not, but she diagnosed me and I was find with it. There are a lot of Optometrists and eyewear stores, for the most part they are all the same, except for Visions Health Care (inside Cloverdale Mall in Etobicoke) - that was a horrible experience. Honestly, the only reason why I went to Eyeglass Gallery was because it caries the Tiffany & Co line.

I have been unable to reach my regular optometrist's office for days. I have left multiple messages…read moreto no avail. I decided that this might be a sign, so I googled recommended optometrists in Mississauga, and landed on this office. Lots of amazing reviews, so I called today at 12:50 pm. The receptionist, Monica, was with a patient and said that she would call me back. I realized shortly after that the office closed at 1pm so I didn't expect a call today. However, Monica called at 2:13pm. Over an hour after they were closed. If that isn't the epitome of customer service and patient care, I don't know what is. I haven't even seen the doctors yet, but I am impressed already. Leanne

Top of the line setup, amazing equipment and facility. Staff is ultra courteous and knowledgeable…read more And Dr. Jag is creme de la creme. polite, efficient, patient and knows his science. Have been going there sporadically for many years now. wouldn't try another.

110% customer service!…read more I came in to add prescription to my Ray Bans, they asked a bunch of questions I had no idea the pair I had bought didn't have. They were up front about cost unlike the main chains. My sunglasses were service quickly within days and ready for pick-up. Highly recommend.

Went to LensCrafters yesterday worked with Aleaya(sp?) to find a new pair of glasses. I challenged…read moresome of her claims about the glasses using ChatGPT she won every time. 5 Stars!

All the staff I have encountered at LensCrafters in Mapleview Mall have exceeded my expectations!…read moreAleah, Hayley, Preet, and Zoran are all incredibly helpful, knowledgeable, and offer a level of customer service unmatched anywhere else! I went in looking for prescription sunglasses and they were very supportive and patient while I was making my selection! I would highly recommend this location to everyone!