This was the Rudest and nastiest customer service experiences that i have ever encountered in my LIFE.
I have been in the service and customer service industry for more than 10 years.Most of that time was in a corporate setting. I trained people in customer service most of that time.
I came home to Long Island to attend a family funeral.
I had a shirt that simply needed to be PRESSED or Steamed.That's all it needed..
My shirt was just dry cleaned in Texas and pressed, but after traveling and arriving in NY there were a few creases on the front panel.
My wife took my shirt from our clothes valet and saw it needed to be pressed.
We went to All Fabric that has a STEAMER that could easily steam it.
The attendant seemed to have a bad attitude from the moment my wife and i entered the business. This was at 3 PM on a Wednesday Afternoon and NOT at closing time!
The woman attendant with a raised voice say "what Do YOu want?".
My wife replied , "can you steam this for us today and ill pick it up in the morning?"
The attendant woman said "NO! Its Took Wrinkled!!!"
We said that we would pay EXTRA,, She refused and showed us the door. My wife was very upset at the attendant's attitude towards her.
The lady that was in line behind us said to forget about this place. She had a problem with the same woman one time earlier, and she told us put it in a dryer etc etc..
My family used All Fabric for years. I guarantee we will never use them again for any of our dry cleaning needs. read more