Extremely overpriced service and poor communication…read more After hearing great things about Scott Baird Automotive from family and friends, I was extremely disappointed with the two car Services I received this year. For the first service (my partners car), I asked that if there were any issues with the car, these would be quoted before they proceeded with remedying them. I was contacted later by Scott who said there were issues, and made it seem like he had already remedied them but did not discuss any pricing or cost of this, so I assumed they were minor. When I arrived to pick up my car, I was charged far more than what was inferred as the 'genuine' parts ordered were purchased directly from the manufacturer. Apparently this brief phone call was confirmation of my agreement to proceed with remedying these significant issues, when it was vague and communicated poorly. I decided to give Scott Baird Automotive a second chance for my car given the good things I had heard about them (big mistake). On this occassion I only received a standard car service (Oil and Filter Change + minor works and ensuring car was up to spec) and was charged $250 labour for 2 hours work, $400 all up. Furthermore, they will only install 'genuine' parts that are ordered directly from the manufacturer (in my case Honda) who charge excessive rates for their parts, so you're better off going straight to your car manufacturer for your service if you are going to pay a premium anyway. Only reason for 2 stars is for the work they carried out was up to a high standard and Scott came across as genuine, but their labour and service costs are extremely overpriced and poor value for money.

Scott Baird Automotive has long been our family mechanic, and this has been so for a reason…read more They are prompt to service and brutally honest regarding the likely duration they will be working on your car. I have had all problems associated with my car over the years fixed, without any recurring issues. My car often ends up cleaner than it was after the service. I am consulted before any repairs are made and effort is made to source the best value parts. Loan cars are available with all staff at the business very friendly and keen to help. I have had problems fixed by just turning up and they immediately have helped and solve the issue without cost. They are in a great location of Glen Innes if in the Eastern Suburbs and are close enough also if further south-east.

always charging me more. there was a leakage which I already…read moreknew and for telling me that there is a leakage they charged me half labor. even for filter and oil they charged me extra though it is included in the service package. this is not the first time. they always charge me extra whenever I go there.

These guys go above and beyond! I could recommend them enough…read more We get our car serviced here and take it here for any repairs or little fixes it needs. Each and every time I stop in, they are more than happy to help, even if it's something small.

I have been using Action Car Care for more than 5 years. Younis is the owner…read more I cannot give them a higher rating and I cannot speak more highly of them. They give really good service and their tyres are great and they give honest and appropriate advice as to what you need. I trust them implicitly. Go to Action Car Care...they will look after you.

I have been convinced for some time that genuine service is a true rarity these days, but every…read moretime I come to BNT, I know that though it may not be see often anymore, it's truly alive and well at BNT. The staff are incredibly well informed and helpful - "going the extra mile" would be an understatement here. Prices are competitive and the friendly and knowledgeable service has me always recommending them without hesitation. Today Saia assisted me with an issue I wasn't entirely sure how to resolve - he understood right away what it was that I needed, then spent a considerable amount of time finding just the right tool and then even completed the job for me - all the while being so personable and kind that I think he may have just restored my faith in humanity completely. Thank you BNT & Saia - you made my day..!

I came here with my boyfriend when he needed some specific parts for his car and what I saw may…read morehave convinced me to change my usual parts supplier. Usually I send my car into Continental car services and get them to sort everything out for me and boy do I pay the price! Here my boyfriend purchased some new brake hoses and bushings for his car and the prices were very competitive in comparison. The good thing about BNT is that they have a lot of locations all around Auckland so if the store you go into doesn't stock the particular item you are looking for they will usually be able to order it in and quickly too. The bushings arrived in under a week and they called when they had arrived which I thought was good service. The people here are very friendly and knowledgable when it comes to the parts they supply.

Jason and the team are amazing. Great service, excellent communication and always keep the…read morecustomer happy. They advise if something will need work at next service so you can plan ahead. If they can't fix it, they have a great network of people that can point you towards that you can trust to provide good service Even though I have moved out of the area, I keep coming back Thanks guys, my car is purring like a kitten after the service and wheel bearing change

Pigeon Mountain Motors have been my regular mechanics for a couple of years now. I go there for my…read moreWarrant of Fitness as well as for troubleshooting. I've never said this about any garage before, but I trust them completely. As a woman with no idea about cars, I sometimes feel I'm being spoken down to or taken advantage of at other places, but I've always had really lovely service from Pigeon Mountain. They explain things clearly and get things done really quickly, and have given me excellent recommendations and advice. Best of all, the prices are actually reasonable! It's also worth going in to see the freakishly huge pot plant they have in the reception area - that thing's like a triffid!

St Luke's Tyre and Mechanical is the only place I really trust to take good care of my car - and…read morenot rip me off! This mechanic offers excellent service, usually completing your WOF and/or service in just a few hours and they even leave you little chocolate bars in your car afterwards - talk about the complete package! Scott and Sharn are the two main mechanics at St Luke's and though they may not be the smiley-est of people, they are both really friendly, extremely thorough and full of good advice. I'd take helpful mechanics over a smile any day! Recently we had trouble getting a registration for my boyfriend's car and Sharn helped us figure out why it was happening and get it all sorted, even though it wasn't anything to do with St Luke's Tyre and Mechanical - they're just good guys. I highly recommend St Luke's Tyre and Mechanical to anyone with a car - why make owning and paying for your vehicle any more stressful than it needs to be? Sit back, relax and let these efficient experts do the hard work!

Was having some car problems, went in on short notice and they fixed my car up the next day for me,…read moregreat mechanics.

I came here to get some new tyres and here I am awarding five stars. To a tyre place. I never would…read morehave believed it, because it's really not my scene! The staff were efficient, polite, and charged very competitively. They fitted all the tyres and wheel-balanced the car while I got the groceries over the road at Pak n Save. The staff also noticed and fixed a slow-leak puncture, and washed and polished the tyres so they looked all nice for me as I drove off. What's more, they said I could come back any time for free, and they'd check the tyres were wearing okay and keeping their pressure fine too. I really couldn't ask for more. Highly recommend the Glen Innes Pit Stop to anyone, they are just brilliant.

Great customer service and excellent work! Balazs and the guys at the Pit Stop managed to fix my…read morecar in no time. Highly recommend them!

I recommend Midas Quay st to everyone I know. My go to spot for any car issues/servicing…read more Awesome service, cost effective solutions and quick!

Dan and the team at Midas Quay Street are awesome. Great service, nothing is a problem and Dan…read morealways suggests cost effective ways to get repairs done. In my mind you couldn't ask for anything more. Big thumbs up from me. Dave H