They have typical snacks and hot dogs and great pizza. Never had food that was old or cooked…read morepoorly. Prices-are good. Service is counter but is fast. Often crowded. Ambience is typical gas station in and out, workers getting snacks. The more important thing is that it is clean. You can sign up for rewards.

I lost 14 dollars in car wash and clerk inside refused to reimburse. Why leave open car wash if…read moredoesn't work? Seems like a scam. Never going here again.

The bathrooms are clean for a gas station. Staff is always very nice and accommodating.read more

They've got an array of quick snacks that are hot & ready to eat! It's priced at $2 something &…read moreeach additional is $2 each! Cool! I gotta 4 pork filled egg rolls & 2 beef & cheese tortilla rolls &'of course a large iced black dark roast coffee! Yummy yummy!

Their Bathrooms are the dirtiest of and franchise gas station/convenience store where is the health…read moreinspector when you need one? Because with all the measles Covid and everything going around these people don't care about sanitation.

I wish I could give this store a zero. I went in to use the restroom and purchase some food and…read morebeverages. Unfortunately the men's restroom was out of order. All of the other 7-11's I frequent have single use restrooms, so my natural response was to use the other restroom. I opened the door and quickly realized it was not a single use bathroom and shut the door immediately. Within seconds of that happening, I was approached by an Indian lady with long brown hair who asked me if I could read and essentially accused me of being some sort of creep. I can almost guarantee that I was not the only person that was in desperate need of a restroom and opened that door. I frequent the Keller establishment and have had to use the women's restroom several times as the men's always seem to be either out of order or have people camping out for several minutes. The lady appeared to be management and judging by the way I was approached and treated in front of other customers, she has no business being a manager. I worked at a 7-11 for several years and always treated everyone with the utmost respect and courtesy. A simple sign would've prevented me from even opening the door. It was an innocent mistake on my part, but due to this interaction, I will never return to this location which is unfortunate as I usually spend a good amount of money there filling up my work vehicle and grabbing snacks and drinks for the day. I understand her need to voice her concern, but I don't expect to be treated like some sort of creeper or talked to with the amount of disrespect that I was. This is also not the first time. The lady clearly hates her job and needs to find a new one. I've been willing to overlook her rudeness in the past due to the proximity of the location to one of my job sites. NEVER AGAIN. Due to this lady not being able to have civil interactions with people that are providing her paycheck, they will never receive another penny of my money. I will drive whatever distance I to to avoid this location altogether. I will be attaching a photo of myself in the women's restroom of the Keller Parkway/Smithfield location. It's a place that I'm always treated well and made to feel like a valued customer. I told the manager I just got done using the women's restroom and left it in pristine condition. She smiled, laughed and said no problem because I bring them a lot of business and always treated them with respect. I'm an ideal customer. Even if I just need to use the restroom, I always buy something and since I work outside in the heat in a work vehicle, I spend a lot of money. Those people work really hard and aren't always treated well, but I'm still always greeted with a smile and they know me by name. Hopefully the Trophy Club employee's attitude catches up with her and she loses her job. She doesn't deserve it and is not cut out for retail. She needs a job that involves zero human interaction. I'm not a vindictive person, but I hope she ends up in a warehouse making minimum wage so her frown and bad attitude can hopefully go unnoticed. Rant over.

The pharmacy staff is very helpful. I have an elderly parent who takes many different prescriptions…read moreand they are good at helping me keep things straight. The store seems to run understaffed because I'm always looking for help checking out. If it weren't for the pharmacy I'd give it a lower rating.

This pharmacy is TERRIBLE. Service is terrible Have prescriptions issued by UT southwestern and…read moreshe refuses to fill them. After telling me they were ready for pick up. Instead of helping they turned their backs on me On 4-23 in response to this posting about the terrible service I got a reply from Amy L. Threatening me to turn me over to corporate CVS. My reply - PLEASE give me their number. I'll call them. The attitudes and behavior by this pharmacy staff are at an all time low. If a table waiter or Walmart staff treated someone like this they would be written up or let go. Yelling, screaming, threatening ignoring good people just trying to fill a prescription is un professional, and does a dis service to our community.

Used to be nice- now is crappy. No windshield washing/water in any of the bays, broken glass…read morearound, most soda flavors are out. Junky overall

Pathetic excuse for a convenience store. This place has a built in customer base between Harvest…read moreand Pecan Square. The only gasoline for miles. 12 pumps. Usually several out of service. No receipt tape in the pumps. Someone who oversees operations should pull their heads out and get this place ready to do business

Easily worst gas station in many many miles. It is a near perfect record of having gas pumps broke…read more I need to learn to go elsewhere

Indian guy at the front on Friday night scammed me, I used 2 visa gift cards to pay for my items…read moreand he told me the money left to pay was about 1 dollar and it charged me 18 on my card and gave me no receipt. This is terrible service.

Such friendly happy staff - even at 6:15 a.m.!! Might start driving out of my to grab a cuppa on…read morethe way in to work just to get this morning spark

We've been going to this location since it opened. It's gone downhill over the last year or so…read more Primary issue is the bad attitude of people working there.

Girl at the counter today watched out for me. Someone almost hit me in the parking lot and ended up…read morecoming back and she saw and made sure warned me before I went back to my car. 10/10 great service one of my best 7/11 trips

Although this chain isn't my favorite, this one is welcome in this particular location. They were…read moresmart in building it and I have a huge appreciation for the multiple exits on 2499 that allow you to both deal with traffic and have the safest options for heading south or crossing over and heading back north. That's probably my favorite thing about this one. The size is smaller so I have noticed a couple of times when I was looking for a particular drink, I didn't find it because there are fewer coolers than your average location. They of course have the fountain drinks in various sizes and they have a decent sized hot foods and ready to go snack section. I especially like their pita chips and spinach dip and their 99 cent sliders have saved me in a pinch. My first visit was a bit odd, the only employee there was peering suspiciously out the window at me while I parked. That made me uncomfortable so I ended up using the restroom and not purchasing anything. However, I have been back a handful of times since and there have always been at least 2 people working on my subsequent visits and they have been very engaged. I can't tell that there is any sort of car wash but unlike some locations, they do have the ability to clean your windshield at each pump. Gas prices are rarely more than 5 cents higher than other options on 2181 in Denton and they are always cheaper than the options off 2499 going into Flower Mound and Grapevine, so that's a positive for convenience.