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All One Credit Union

1.7 (11 reviews)
Closed • 9:00 am - 12:00 pm

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Personal banking

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5 months ago

Shady business practices and terrible customer service. Disputes now go to a 3rd party thats located somewhere abroad. I do not recommend.

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1 year ago

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1 year ago

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10 months ago

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1 year ago

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3 years ago

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3 years ago

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6 years ago

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7 years ago

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10 years ago

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Ask the Community - All One Credit Union

DCU - Digital Federal Credit Union

DCU - Digital Federal Credit Union

(8 reviews)

20 minute line and one teller open (while the floor manager paced around waiting for her delivery…read moreto arrive from Chipotle!) and once I got to the window, it took no less than 25 minutes, four signatures, showing my i.d. twice and the teller consulting with manager, who was, by the amount of time it took, deep into her bag of Chipotle, to exchange three $100 bills for smaller bills and two rolls of quarters. It almost feels like they have made this process thirty times more difficult than it needs to be (or ever was) to discourage people from doing in-person banking. Boo.

Look elsewhere DCU has gone down the tubes with regards to every facet of service, I'm sure they…read morewould be quick to loan money or open an account that benefits them. I've been a customer since inception as I worked for DEC which was the company that started DCU. thats over 35 years... and I'm fed up with the mediocre service at best. Everything I do with them now from CC points, reporting a card issues, calling in for something I can't do online is nothing but frustration and waiting... 20 minutes right now waiting for a customer service rep from the rewards company they hired to manage the DCU platinum rewards. Not so bad as it was a 30min plus minute wait to report a lost CC all while listening to a recording tell me how important I am..... Oh and I had to call the VISA office directly because it was after hours, who could only do a report and notify DCU when they opened that my card was lost. I also have account at IC Federal Credit union, someone answers the phone almost immediately, yes a person.. I'm done with DCU. Don't get me wrong DCU was great at one point but who ever is running it now has abandoned the customer service that made them what they are today.. which I guess is too big to care??

All One Credit Union - banks - Updated June 2026

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