The service is always top notch. They don't always have what we need, but you never know. It is…read moreworth the trip!

This place gives you a lot of options and some really good deals.....Nice people AAAAA++++++read more

Great people to work with !! Everybody jumps in to help ...fair prices..quick serviceread more

These guys are 110% better than schnitzer. The non ferrous buyer at schnitzer's nearby location…read moredoesn't want to do the work, and when I came into that facility he jumped on his forklift and drove off ! I was at that schnitzer location three times, and I have never been treated so poorly. He ignores you and is extremely rude ! I sold iron and nonferrous metals in the Oakland location for TWENTY YEARS and I was always treated with respect. So do yourself a favor and DO NOT Sell at schnitzer.

Closed on Saturday, I have projects that I want to do but they were closed. Don't DUY need to get…read morelumber on Saturday? Guess I'll just have to find another supplier. I can understand closing on Sunday, but Saturday? No way.

Well owner or manager changed, I called twice asking about cost on 2 units of lumber and not a…read moresingle return call.... Ended up going to Parr Lumber.. Kind of sad because American Lumber was my go to place but with Mark gone they have lost my business.

At this point and time, we have sent off two complaint letters to Hughes Lumber, Dennis Rawls…read moreowner, and have not received any type of response. The last complaint email sent to Mr. Rawls was dated 4-7-2020. This company appears not to have any customer skills, nor do they care about customer service and return customers. I have instructed my contractor not to pay the "quoted" receipt given until such time that we receive a written response back from Mr. Rawls regarding our complaint and issues. Future customers beware of un-knowledgeable staff regarding Timber Teck products and pricing and poor limited product displayed. 7-5-2020 update to above: Mr Rawls still has not contacted us but instead had one of office staff make a phone call to us. It is very apparent that customer service is not a strong key issue with Mr. Rawls. It is a good experience for us that we now know that companies that have been in business this long, in the area, does not always mean quality! Warning, we suggest that small infrequent customers should look elsewhere for products since it appears that Hughes only likes to deal with bigger orders and companies. Don't really understand how Hughes Lumber could stay in business this long with this type of customer service and attitude.

Terrible commercial! Please do better. I would never shop there based off that alone. Women working…read morein the construction industry do not dress like that and want to be taken seriously and treated with respect.

So much for trying to use reclaimed wood because it's the right thing to do. I contacted TerraMai…read morefor a small bathroom counter top job and it took them 10 days to respond...vacation... ok I can live with that! then I get an email that says $25 per board foot but let me get a fabrication quote for you...so I wait another 7 days (which by the way my contractor is also waiting)... not thrilled.....!! Finally got a quote for $50 per board foot and NO FABRICATION and NOW they don't call back... Don't bother going to them for anything if this is their way of providing customer service. Large or small, commercial or not...they must not need the business... NOT ACCEPTABLE BEHAVIOR!!

My rather vast construction career spans over 53 years. I've worked with countless trades people,…read morecrafts people, sub contractors and other construction related businesses. We recently did a small job for our home involving replacement of 8 interior doors along with their jambs and trim and all of our interior window trim. Pacific Door & Sash (541-826-3944) in Central Point was absolutely outstanding to work with. They provided us with stunningly beautiful 4-panel doors, which were (along with the jambs & trim) perfectly stained & sealed by Specialized Pre-Finishing, LLC (541-779-4978) in Medford with beautiful trim by L&L Custom Millwork, LLC (541-826-6460) in Central Point. I highly recommend all three of these businesses! They all offer very fair pricing and great communication! Rick Vezie

Came and measured, next day of calling, ordered it Monday got it Wednesday, made the door notches…read morethen brought the door out to make sure it was perfect. They were very friendly and nee the business. Would definitely recommend them!

Great Service and Selection. It gets VERY busy at this time of year - Southern Oregon has lots of…read morereally serious gardeners who like the quality and value of their starter plants and and everything needed to get back into your garden and get growing. Super helpful and friendly staff including strong guys to help you lug around you heavy bags of soil and amendments,as well as a wide variety of tools and watering supplies. HARD TO BEAT (and I have looked around) I LOVE your new store! Thanks a bushel, Dirty Debbie

First of all, the staff are ALWAYS very helpful with smiles every time. I know I can go there and…read morethey have just about everything I need!!!! The range of items and cost are always my first choice, as the many options for everything beats all the other stores in the valley. I so appreciate basically a one stop shop.... Thank you for the variety and integrity of this store.

Unfortunately doesnt seem like you can purchase Turncraft products on the West coast. Their only…read moredistributor is Lowes and that was a dead end. Too bad. Looks like an otherwise good company.

What a wonderful, wonderful company. Excellent customer service! They responded back to me each…read moreand every time I contacted them. Turncraft sent me updated emails... I just can't say enough good about this company. The story goes like this. I placed an order with Pacific Columns in CA in June. Follow-up was horrible. Customer Service at Pacific Columns was horrible. HORRIBLE!!!! Employee turnover at Pacific Columns was even worse. No one knew what was going on. (See my review for Pacific Columns to get the full story)! Somewhere along the line, one of the people at Pacific Columns accidentally told me that the actual manufacturer of my column was TURNCRAFT ARCHTECTURAL in Oregon. Oooops ... should never have told me that! I contacted TURNCRAFT and found that they didn't even have my order. This happened about 2 months after I placed the original order. I explained my plight to TURNCRAFT! THEY WERE ON-BOARD IMMEDIATELY!!! Complete follow-through with my phone calls. I had to send TURNCRAFT the complete order all over again, they never did get it from P.C. TURNCRAFT notified me every step of the manufacturing process ... and then let me know when the column was being shipped. Everything turned out exactly as they said! I spoke directly with Ben and Forrest at Turncraft and these dudes know exactly how to run a business!!! Professional all the way! I just received and installed the column at my customer's business this week. NO glitches whatsoever! I highly recommend TURNCRAFT ARCHITECTURAL. If you can't place an order directly with them ... go to another distributor other than Pacific Columns!!! R.C. Bailey Bailey Construction, Inc.