They're not interested in customer service. They're just interested in you buying the flooring…read more There is no follow up and they don't really tell you any information regarding their products. Save yourself some $$$.*

I went in to purchase all new flooring, I found what I wanted and was told they would put my name…read moreon it and hold it for me. I went back to get it and was told they sold it to someone else! DO NOT TRUST THIS STORE, they lie. Thanks for nothing Ron and Bob. I hope you go out of business.

As a reluctant DYI guy with almost no knowledge and always in a hurry, I almost expected to feel…read morelike I was putting these guys out with all of my rookie questions. What I got was prompt, friendly service by pros who know that hopefully I'll be only doing this once, but still treated me like I was an important customer - and seemed genuinely interested in what I was trying to get done. Cody and the other gentleman there provided excellent service!

As a DIY homeowner I really appreciate the support and advice on how to get a great result with the…read morefinish systems they sell. The Pallman Power finish is great and easy to apply over the Pallman Clear sealer.

Run Away! Don't walk from this Ace Think clearly as you read his own words-later…read moreverbatim--before you make......ANY! commitment . In normal circumstances, be fair to and trust your contractor; keep your eyes on him until proven However, if you trust Tile Stone Ace, your loss may be similar to our loss, $18,000. Lesson #1 Never make a "deposit" that exceeds $1000. It is called Deposit but think of it as an unaccountable, unsecured cash loan You are not a bank. You have no idea of where that money goes Years ago my pool contractor on a Monday berated me for 10% down arrived Friday in a crew cab, tricked out, 1-ton dually--odometer 500 miles--and advised a delay: two buddies and son were leaving for 9 days. They had elk tags for Colorado. At Tile Stone we put down 100% for materials Ace was to supply. Plus 50 % his estimate of labor. He was entrusted with mare than $8000 day 1. Lesson # 2. Insist on a written contract. All liscened contractors are trained by the state. Every contractor knows the law obligates them to give you a contract that minimumaly is the state approved form. Most contactors wont tell you this. Why? The contract gives you greater ability to solve disputes. It allows contators to insert in fine print items prohibited by law. And it appears authoritaties don't care. Lesson #3. Incentize total completion and satisfaction. Large projects can require performance bonds. But these are expensive and incentivize cutting corners. So stick with with 10% down and 85% at completion. Retain the 5% for the entire duration of any warranty. Escrow This money as a good faith gesture. Lesson #4. We spent months locating some Amarone stone imported from Brazil and paid another contractor $4500 for this. We transferred this to Ace and entrusted him with another $4500. Did we ask to be named as additional insured on his plolicy? No. Did we ask His bank provide a prommisory note? No? Well our rock disappeared under the most implauible of stories. Amarone is its name and it may well be in a home in southern oregon--just not ours. What would say of me if I "accidentally " damaged a tuck left in my drive way. Which is more righteous: 1) immediately call him to advise him, discuss with him alternatves for repair and who pays. Insurance follows the vehicle so he calls insurance and we agree what I pay the body shop. Or 2) I never tell The Owner what happened. . Instead I shop around among junk yards for the cheapest bed and fenders. I instruct my staff to remove the new black parts and install a junk brown bed and fenders and spray can paint tjese to black. Tell my staff if they say nothing or your fired. And only AFTER Onwer calls to say "where the hell is my new truck?" Hang up and 3 hours later send an email that says your truck is beautiful, all my fscebook friends have liked my paint job and I knew it best to not disturb you by making any phone calls. Isn't 1 how all of us would have behaved?? Ace at Tile Stone chose 2. *Fiduciary responsibilty is by custom and law implictnin every contract--Ace totally failed us. *Custom and law required Ace to inform us. His weeks long silence was a deliberate deception. Law calls this Fraud. *During his period of silence, his employees were in our home for measuring. We are certain the employees were able to speak. . We heard nothing about the fairy tale explanation that would be proffered after installation of the wrong rock. What better explains this 1) they also forgot 2) they too totally believed they protected us by silence and freely chose to participate 3)duress was applied sufficient to assure the communications blackout. Would a reasonable person say "Yup, 1 is compellinly logical? The Law says 2 and 3 are conspiracy. Which is more logical of the two? To shorten a long story--- ZERO Amarone made to our home. I believe our slab is in another's home. The only question is who paid and how much? an off-the-books cash deal of $4000; or "appraised at $5000, $1500 freight and $500 to fix damage $7000 please." Did he call his insurer? No. And refused to do so. Those pesky adjusters expect real proof not some half-baked story asserting superior and pure motive therefore all Ace's actions are righteous. All others' questions and contrary opinions are automatically invalid. His "great replacement" a stone called gabbro, the most abundant rock on earth. It had been stored stupidly by someone somewhere out of doors, in the rain. The absorbed water turning iron into rust. Discoloring yellows and oranges everywhere and their growth will continue. Wholesale $0 est. Oh, the Ceasarstone? Only 2 of 3 cut. Slqb 3 disappeared with no credit. $1750 gone

These guys did a great job and their prices were lower than the competition. They've got a really…read morewide selection of stone. Scheduling was no problem. The team that installed our quartz countertops and backsplash were super professional. Would recommend.

Alex and his crew are amazing. They pay attention to detail and treat every "job" as if they are…read moreworking on there own project. I was quoted 5 days to get this work done. I wondered why when competitors were saying 3 days. The bid was just a little bit more than others , but trust me that you get what you pay for. This will not be the last time that I use these guys. Very well organized, clean, professional. If you're looking for perfection you will definitely get it from Alex and his team!

Ultimate Garage Floors is the best. Alex is the most knowledgeable person I know when it comes to…read moreconcrete. We had other companies come out and they wanted to install a coating they bought from the hardware store. Alex used an Extreme Concrete Coating that is durable and professional that will last for years to come. The amount of preparation and the care that his crew took was impressive. They sanded every inch of our garage to help the coating bond and used a moisture mitigation system to protect system. Thank you again and we will be recommending you and our garage is the envy of the neighborhood. Every time we open the door a neighbor will say "WOW this is beautiful". Thanks again Alex.

John and his team completed installing new laminate flooring throughout our house in December. They…read morewere on time courteous and very professional. We were very pleased with the quality of their work. After two months I am still happy with how it looks. They cleaned up every day and at the end of the week. I would recommend them for any of your flooring needs.

WOW is all we can say. Talk about going the extra mile. This is by far the best flooring and finish…read morecompany in Southern Oregon. Not only did they do a great job, they were incredibly easy to work with, happy to be at our home working, seemed to love what they do, helpful with all the furniture and appliances (above the norm helpful), oh and cleaned up after themselves as well. We have had many flooring experiences in the past using other companies, but I will tell you this, none as thorough and conscientious as this Cofer. These guys will be our choice for future work on all of our finish and flooring work. Call John and see for yourself how easy this company is to work with and dependable as well.

Speedy, professional and reasonable pricing. I really feel like I was a priority customer - I…read morehave used Spectrum twice once for upholstered chairs and once for a house with tons of carpet I really didn't realize there were so many stains until Nate walked me through it all. He educated me and really helped me out of a bind. I have no reservations recommending Spectrum.

Excellent service! Quick response, affordable fair pricing, timely service, friendly and…read morethoughtful. Got out an old ink stain the previous carpet cleaner couldn't. Carpets feel great under my bare feet, dried quickly and well. Walking in the house smelled great! I would definitely use him again!

Bailey, Bailey, Bailey!…read more Great customer service, prices for what we wanted were spot on... and streamline! Showroom is well stocked, customer service is on spot! Kind of hard to find but well worth the effort!

Dave's is the first place popped up on my google so I gave them a call asking for scrap pieces of…read morecarpet (rebuilding cat houses 4 ferals) the women who answered was very nice actually took the time to go check with the others to find out information for me & recommended another place to find what I'm looking for. Just all the way through very sweet for something when I already silly asking for carpet scraps lol. She also said the owner usually does keep scraps but he just got rid of them & they were sorry I just missed them! just wanted to shout you guys out for customer service thanks again !:)

I have used this vendor many times for multiple properties. Their prices are FAR less than exactly…read morethe same roman shades (same fabric, same company) than Costco (boy, wasn't worth paying for membership to get blinds there, I'll tell you). On another property, I thought we needed new blinds (after many years and lots of kids involved), and they said no, we'll just clean them and rehang them for you. Saved me a ton of money. Their service is fabulous, the products are great, and they are totally honest. Highly recommended.

we have a houseful of Hunter-Douglas Vinyl Shutters from the previous owner. (we believe the prior…read moreowner purchased them from Draperies 'n' Things, because they are only a few miles away) We recently called Draperies 'n' Things because a part (poor design) that holds the lifting cords, came apart. Tech came out and spent 5 minutes to find OUR part and put the blind back in service. Despite a life-time guarantee from Hunter-Douglas, tech charged a $95.00 'service charge' , then ASKED FOR A TIP !!!. We think this was a Gold-Plated RIP-OFF and would recommend another dealer if you need service