Great stress free move! Thank you Aedon and Miller, very fast, careful and professional. Really…read moreappreciate how they took care of our stuff!

We had Ablaze move is and multiple things happened: 1- the…read morehardware to our bed frame never showed up. 2 - they bent our pillow top bed in half and now it has lumps in it. 3- today I went to my grandmothers hutch and realized a wood shelf is missing - I have looked all over the house and garage for this. I did contact Ablaze about #1&2 and they texted they would get back to me- NOTHING!! Crickets!! I would also say they do not move fast and I get why... they get paid by the hour. I do not recommend Ablaze more bing company in Granbury, TX!!

Went today before 5:30pm and it was closed. Hours state it's open until 6pm. They installed new…read morelocks on the buildings and I could get into my storage. Called the number on the door for customer service to ask and all the automated system cares about is your account and payment. Other than that it will hang up when pushing any other numbers to try to bypass questions to talk to someone.

Bad customer service. The manager is very rude. I just…read morerented my first unit at this location and we moved a big load in Saturday 05/13/23 evening at 4:45... the gate was not working to get in so we went through the gate by the office. As we go in with a load the manager comes out to tell us we only have 15 minutes or she will lock us in. I told her we can not unload everything in 15 minutes because my storage is on the 3rd floor. She said she will lock us in if we aren't out by 5pm. I told her I pay rent here and I have to move today, she replied, and said "yes, I know you, we've dealt with you"... I am new here and never dealt with any one from this place with any problems until now. How does she "know" me?? We finished as fast as we could and the time was 5:27pm we went to leave but we couldn't get out because she locked us in. We were not the only ones locked in, another customer was locked in too. We called the office and no one answered. We knocked on the back door and she didn't answer. Her car was parked there and she was inside the office. After a long moving day this was very stressful to deal with. I won't rent here long or recommend this place to anyone because this is no way to treat people. After a long wait, we finally got out, no thanks to the manager.

This is all in all a good company and was convenient for us but it's very difficult to get a big 30…read moreft rig out of there pulled through parking places because there's hardly any room for you to turn in maneuver. We found another one for the South into the East that allows a whole lot more room coming out of it.

Horrible customer service. I had one person tell me that he wouldn't charge the $35 fee to cut the…read morelock off. He told me that it only took a couple of minutes to do it and wouldn't charge me. I get there the next day and the gentleman wasn't there. This extremely rude lady basically told me tough luck and would charge me. As the conversation progressed and she knew she was wrong offered a solution of calling the police. If you like a company to honor their word, I would suggest you try another company

I have been with them for about three years. Lori the manager is great. Is always helping. Always…read morecan talk to and help you when you need help. If you're looking for a storage facility she is the on You need to talk to.

The management team was nothing but friendly and informative. They sold me on what i needed and…read morenothing else. Every time I come in its not just "where's the money?" They ask how I'm doing as well as the wife & kids. I would recommend convenient self storage for any storage needs. (Plus they offer Uhaul trucks and vans)

With more than 45 years in construction, Iv'e come to expect to be let down in one way or another…read morewhen doing business with my vendors, subs, etc. I just completed my first transaction with DFW Capsule and they met everyone of my expections. It was pretty simple, they told me in some detail how things were going to go and then they proceeded to do exactly what they promised, when they promised it. The delivery and pickup driver (Matt) was awesome. He carefully manuvered the POD into a tight space and exercised the same carefulness when he picked it up. Way to go! PS, good quality, clean POD!

I used one of their capsules during the reconstruction of our master bathroom, and master bedroom…read more The unit arrived when requested, and was placed without issue. It was neat and clean when it arrived. No dings or scrapes on the exterior so it look neat and tidy in our driveway. The interior was very clean. I appreciated that it was an all metal construction so i was not concerned about nefarious people cutting through fabric /plastic sides as other options had. My lock fit fine in their door, and the for had latches to hold them open while we loaded. They picked up on the day we requested without issue.

The staff at Big Tom's has been really helpful anytime I have had a request or question. The…read morefacility is very well maintained. The road inside the facility is maintained. The electrical outlets are well maintained. The gate is secure and always available. The pricing is competitive with other facilities. Overall I have been very please with the service and quality of Big Tom's. Great place!

Convenient location. Staff responds quickly to text. Gated with keypad. Electricity at unitread more

I stopped by Heine Propane yesterday to get propane before the storm. Thinking there was no way I…read morewould have any luck filling bottles at the 11th hour but this company is a locally owned mom-and-pop business with dedicated employees focused on customer service. Got filled up like it was a normal day. Thank you to Zak and the crew!!

This is such an amazing company! This place went above and beyond when they found out that my Dad…read more(who is 83) was out of propane. My Dad gets extremely cold if his thermostat goes below 78. When I called Heine Propane, they said it would be late, but they would do what they could to get it to him today. The driver drove one hour out of his way after his routes were done to make sure he had heat tonight. Businesses generally do not have compassion, I am thankful this company still does!

Mary Jo goes above and beyond to communicate storage options. She's kind and fair. Highly recommend…read morethis business !

this is the best place to store your belongings. they have different locations depending on what…read moretype of storage and size you need. owner is super nice and helpful. i am very happy with the overall process!