I scheduled an appointment with Aspen Dental approximately four weeks ago after explaining the…read moreservices I was seeking. The appointment was scheduled and later confirmed. After waiting nearly a month, I received a call informing me that the dentist would not see me and the appointment was cancelled. What was most frustrating was not the cancellation itself, but the timing. If the office was unwilling to provide the requested services, that decision could have been made when I initially called. Instead, I relied on the appointment, delayed seeking care elsewhere, and lost several weeks. Adding to the confusion, I received inconsistent explanations from the local office and corporate representatives regarding why the appointment was cancelled. Patients deserve clear communication and accurate information when scheduling care. Unfortunately, that was not my experience.

Was there a little over a year ago and just wanted a cleaning. Someone called today to confirm and…read moretold me I would not be getting a cleaning but "xrays and an exam". I explained that I just had xrays last year and I don't need them again. The staff then said "it's the law, we have to". At that ridiculous statement the appointment was cancelled. worst place ever.

Funny I shouldn't even have a review, never been here. I received a letter from a collection…read moreagency a week ago stating that Condron placed me in collections. I reached out to him and asked him to withdraw his claim. Missy told me "there's nothing I can do" then I asked how did they get my ssn number, she (Missy) said it must've appeared out of thin air. Now I have to spend more to fight this than the claim is worth, luckily I have the resources and the time. Please don't give your SSN to doctors or dentists offices. Well I guess that doesn't matter I never gave them mine, I don't even know where this place is. Thanks for reading

He's amazing. Doesn't send you to another dentist for root canal or extractions. He saw me same…read moreday for an infected tooth. I recommend him highly!!! Whitney the Dental hygienist is super good as well

Bad experience make sure your insurance says they are in your network. Wilson Martino will tell you…read moreyour insurance is in network. Thats where they get you. My insurance was not in network and they knew it but still had me come in and charge me way more than if i was in network. They need to stop this practice i wish i could sue them

Very nice and professional a huge step up from how they used to be they actually care about there…read morepatients and don't look at them as cash cows anymore

10/10. Amazing staff, very friendly. Very, very good at what they do. I choose them for my dental…read morecare any day. They are very good about keeping appointments, calling you ahead of time if they need to cancel, and reminding you of your appointment. Always in and out in a timely manner. Usually not very busy and facility is kept clean. Highly recommend

Twice now I have had an appointment and not been called back for over 15 minutes past my allotted…read moretime. The first time I was forgotten. The second (today) I received an eye roll from the hygenist. I don't know how anyone can be 15 minutes behind for a 9:10 appointment ever.

They had me update my medical information which I think is beneficial. I by the time I completed…read morethe update, they had me come back into the dentist chair. Everybody was very kind and professional. Everyone explained exactly what they were going to do. The dentist explained some minor issues and her plan to monitor them. I was offered additional care and was told me the cost. They use the latest technology with their equipment. The chairs are very comfortable, offer heat, and massage and a television.

Great from beginning to end! Treated warmly and was impressed with the front desk girls. Got back…read moreearlier than my appointment, Dr. Rominger was cordial and had a great plan for my dental care. She didn't shame me for my lack of care over past years. She sat up a follow-up appointment for the next week! Very impressed!!! Thank You!!

Had upper plate made was entirely to big would fall out of his mouth if he opened his mouth refused…read moreto take them had a hard time getting our down payment back

I would like to say that Dr Laurie Chapman is one fine dentist. She is excellent at what she does…read moreas this shows in her work She is gental and very through.If you are looking for the best dentist in the area. Dr Laurie Chapman is the one.