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    All Star Glass

    4.2 (12 reviews)
    Closed • 9:00 am - 5:00 pm

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    Response time

    1 day

    Response rate

    100%

    Services - All Star Glass

    Door framing

    Door removal

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    2 years ago

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    4 years ago

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    7 years ago

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    11 years ago

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    7 years ago

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    11 years ago

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    10 years ago

    I had an excellent experience with All Star Glass from beginning to end. Their staff and service was friendly and affordable.

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    10 years ago

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    7 years ago

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    10 years ago

    Fixed a bullet hole in my window frame and another one in my window pane.... cheap and fast!...

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    9 years ago

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    Review Highlights - All Star Glass

    “Strange since their Facebook and google has them closing at 530.”

    Mentioned in 2 reviews

    Read more highlights

    Renewal by Andersen - Nashville - trim with caulk

    Renewal by Andersen - Nashville

    (31 reviews)

    I would like to share our experience with "Renewal by Andersen of Nashville". After receiving a…read moreaggressive advertising we decided to give a try to their windows. Positives are quick response to our call. Sales part, measuring and installation were smooth. Nice people work there. Negatives are, after a small change how to pay the outstanding balance, lack of internal communication. You have to leave message with "call centar" and wait 24-48 hours that somebody will call you. What most likely doesn't happen. Then, a month later, we started receiving a multiple phone calls without any message left. I called to bring to their attention this issue without any help. Finally, I left message for the owner and never received a call back. Too soon to evaluate quality of product, but enough to raise a question how "Renewal by Andersen" response to customer inquiries. ******** This is a update to my original review. Within couple days I received DM from the Company. What's a very nice reaction. After exchanging couple messages I received a phone call from VP Operation. It was a very professional phone call and I had a opportunity to deliver to him my experience communicating during process of buying and mounting windows. I will update my star rating based on this experience. ******** Here is a paste response to Antonio M. Renewal by Andersen Social Media person.Antonio M. Thank you for the response. Yes, that's correct, I received a phone call from Sam Spires and I had a opportunity to express my concerns. It was a very professional conversation. I hope that my input will help that you improve internal organizational structure for better customer experience. My understanding is that I wasn't the only one who brought the same concerns. Thank you.

    When buying very expensive doors you would expect quality work. That is far from what we have…read morereceived. The doors were allowing water in and not locking properly. We replaced double doors in the bedroom, a kitchen door and the living room door. From a few days after install of the doors I couldn't lock the front door with the deadbolt, it wasn't lined up properly. I contacted Renewal by Anderson and they would send people out to adjust the door and a few days later it would be unable to lock again. Fast forward a few years and we notice water underneath the carpet in our bedroom everytime it rains. We call them and someone comes and reapplied caulk around the door frame. It rains again and water is still pouring in. Someone figures out they need to reinstall the door frame because it wasn't installed correctly the first time and a weather barrier was not installed. They also have to replace soaked subfloor and spend an entire day replacing water damaged wood surrounding the door and putting the doors back in. Now is the ongoing problem with our front door. They have now replaced the panel of the door a month ago after a technician found it was bowed. This took a couple of hours. After replacing the door he found that light was coming through between the door and frame and that it still wasn't sitting properly. So a manager came out to confirm I guess? All he did was come into the house look at how sunlight was coming through the door and door frame and confirm the door frame needed to be replaced. That brings me to today. We scheduled for the replacement of the door frame with an arrival time of 12-2. They arrive at 2:30pm and the contractor asks me what are they suppose to be doing, they have no idea. He tells me he has a door panel and I said that was just replaced. This appointment was to replace the frame and he said he doesn't have a frame. He said he will readjust the frame because he sees the problem. 1 hour 30 minutes later he tells me the frame has to be replaced (that was the whole point of this appointment!!) He says they have to leave my door like this because they don't have a frame. Wood and glue showing all around the door of these very expensive doors. He told me all it would take is someone to kick in the door because the frame is so bad. He calls his scheduling manager (I think?) And tells him multiple times the door frame is Fxxked. I talk to him over the phone trying to figure out why an appointment that was suppose to be fixing the door frame was not and now my door is left like this for 4 weeks till they get a new door frame. It is insane; I never expected making this purchase would be one stress after another. Having to change my schedule to have them come out MULTIPLE times and it not be fixed. Today was such a disorganized disaster. Why is your contractor showing up asking me what he is supposed to be doing and leaving an unfinished door for a month till the door frame comes in, which was the whole point of this appointment 'the replacement of the door frame.' I've spent so much money on these doors for this level of unprofessionalism. Worst purchase I've ever made.

    Mid State Door & Window

    Mid State Door & Window

    (19 reviews)

    Wedgewood-Houston, South Nashville

    I'm a builder/developer and these guys are my go-to window supplier. I also use them for my own…read morehouse. Super knowledgeable, super helpful, and always easy to work with. These guys are great and I cannot recommend them enough!

    I rarely leave negative reviews, but after months of frustration, I feel others should know about…read moremy experience with Mid State Doors. We purchased two very expensive doors from them: a front storm door with sliding glass panels that open to a screen for fresh air, and a wrought iron security door. I was disappointed to discover that the security door requires a key to lock and unlock from both the inside and outside. While my husband may have ordered it that way, he is disabled and did not fully understand the safety implications. I tried explaining that this setup creates a serious concern for our family in the event of an emergency. Although I eventually accepted that situation, what happened next was even more disappointing. A part on our front screen door broke while it was still under warranty. What should have been a simple warranty repair turned into months of phone calls, office visits, and broken promises. Every time I called, I was told to speak with Bill. Later, I learned Bill only works on Fridays, yet I was repeatedly told he was "out of the office" or "at the bank." I never received clear communication or a sense that resolving my issue was a priority. I have over 20 years of customer service experience, and I know how important it is to keep your word. When customers spend their hard-earned money on premium products, they deserve prompt, respectful service after the sale. Instead, I felt like my warranty repair wasn't important because larger commercial accounts took priority. I explained that both of my children were coming home from the military and that our air conditioning had stopped working. I simply wanted the screen door repaired so we could let fresh air into our home. Despite explaining our circumstances several times, nothing seemed to move the process forward. As a business owner myself, I believe customer service doesn't end when the sale is complete. It's about treating people with respect, honoring your commitments, and standing behind the products you sell. Unfortunately, that was not my experience with Mid State Doors. The doors themselves may be quality products, but based on my experience, the after-sale customer service and warranty support have been extremely disappointing.

    All Star Glass - doorsales - Updated September 2026

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