We ordered our Windows in September 2020. They ordered the wrong size windows three times we…read morehaven't heard from them since October 2021. They made sure that we knew we weren't important they had bigger jobs to do. It's took a year just to put the felt in the windows initially installed. I could go on and on and on and it's been a year and a half don't let me get started on communication... I DO NOT recommend this Company to ANYONE!!!! Unless you have time to. Waste!!!! NOT A HAPPY CUSTOMER!!! at this point this company owes ME Money!!! For all the times I took off work for them to come to my house !!!!! Rant Over

I should have read the yelp reviews before I signed a $30,000 contract with these people. They took…read moreme for a down payment of $14,000 and now I hear they are out of business the salesman sold me on the windows and doors even though he knew the company was going out of business what a scumbag. This review will not mean a thing except getting something off my chest. Just a heads up the same salesman that I went to the office and seeing is now working for a new company called replacement windows Inc. out of the same office please be aware his name is Anthony Potts.

Buyer beware First the good…read more Price was good and the install crew was fast and highly competent Now the bad When making a follow up call to address the install of the trim and white marks on the black window frame we were told " you signed a contract " or to translate, screw you we don't have to do anything. We have asked for the work to be updated. We will post again our final experience, but we highly caution anyone doing business with this location of Window World to be very careful, and perhaps have a lawyer review before you sign anything.

Buyer beware. Their customer service may be one of the worst I have experiences. They sell a 100%…read morewarranty however you cannot have a professional window installer install them, you must use there outsourced contractors and then you may get a warranty. If you call in they will tell you they were installed wrong without coming out to inspect. If you request someone to come out you have to pay a service charge regardless of who's problem it is. I have had professional window inspector come out and review the installation to confirm he as well as two other custom home builders confirmed they were installed per manufacture specs. I wish I had checked customer reviews prior to my purchase. Unfortunately I own this but you need to do your home work if you even consider purchasing from Window World of Middle TN.

Had a couple cracked panes and couldn't find a replacement window anywhere. So glad I came across…read morethese guys. Came back few days later and it looked like new. They also helped me with replacing the tilt latches and replacing the balances which she had to order out of a catalog. Doesn't seem they up charged, either. Probably spent 1/3 the price even if there was a replacement window. Highly recommend!

Short version: My $355 glass replacement turned into an $1800 glass replacement…read more Long version: I am giving a two star review and not a one star review because the two women who work at the front desk were very polite and responsive. The delivery team of two men was also kind and professional however the glass maker was probably one of the rudest individuals I have ever encountered. I called All Star Glass to see what their typical wait time for replacing a piece of glass was and they notified me 24-48 hours. After reading the Google reviews it seemed that this was the norm for them. This was important to me because I dropped the glass off on a Monday and needed it by the latest Thursday because I had a flight out of Nashville at the end of the week. I also didn't want to not have a front window for my living room for the entire week especially when I was not there. No worries however because I was told it would be done Tuesday. After receiving no update on my glass, I called them back and was told it would be done the next day (Wednesday). After again receiving no update on Wednesday, I called again and was told it would be done Thursday. By the time Thursday rolled around I called back and was told it would be done Friday even though I made it clear early in the week that I had a flight to catch. When I called Thursday, the woman at the front desk handed the phone over to the glass maker who immediately started yelling and getting very angry, telling me that NO ONE told me the glass would be done in 24-48 hours (just read the other comments. This seems to be the norm) and that HE told me it would be done Friday (I would have never agreed to this in the first place considering I had a flight and wouldn't be able to get the glass on Friday). The glass maker continuously called me a liar, yelling at me, threatening to hang up and not make the glass, saying that no one told me 24-48 hours despite the fact that I was told MULTIPLE times that this is how long the order would take. I tried being cordial as I shared my frustrations of needing to now change my flight but the glass maker didn't care, continuing to throw personal jabs and calling me a liar, referring me to the worst customer he has ever dealt with. Every time I tried calming him down (because I really did need the glass) he continued throwing personal shots at me. Very unprofessional. $355 for glass and $1500 later for having to change flights at the last second, the glass is installed. I would strongly recommend that the owner of All Star Glass gets a new glass maker as the current one is not well.

Best pricing and value for top quality windows. Energy efficient and noise reducing, more quiet in…read morethe home now. Owner operated, they give the best price up front, no tricks or gimmicks.

From the owner: We are true factory direct, and offer upfront pricing!read more

Company did not fix my roofing issue. Please do not use this company! This is not a reputable…read morecompany that stands behind their work.

Mr. Roof Nashville are responsive and were quick to get the job done, but the positives end there…read more I had a section of roof that needed replacement and they installed completely mismatched shingles, then told me not to worry about it because the weather would eventually would even out the color between the new and older sections. They also claimed not to have a closer match, which is nonsense. They installed an entire roof in the matching color on another job I hired them for 18 months prior. They would not negotiate a new price, nor would they fix their obvious mistake. I was pleased the first time I hired them, but terribly disappointed on the second. I would not recommend them and would warn anyone thinking about hiring them to reconsider.

Absolutely recommend, very pleased with the windows I received on a beautiful Historic home.read more

Best Choice Restoration did our window install and roof replacement. Anita and Richard are always…read moreeasy to work with and do great work with more than fair prices. I've recommended them multiple times in the past. They are always my go to when I need things done and done right.

The response from the owner is a non-response and dodgy as to the facts I stated. Saying they are…read moresorry so many times in one response is, well, sorry. Again, I warn you to do your due diligence, seek quotes from multiple companies and do not give in to the high pressure sales tactics Renewal by Andersen employs. Back-handed "apologies" in the response speaks volumes as to the character of their "owner".

I will start out by saying if I could give them a negative star review I would. The sales…read morerepresentative was very nice and talked a great game. When it came to the actual install it was a complete joke. The individuals that arrived was a non-english speaking family that rushed through the install. This created a sloppy install with many errors that took a great deal of arguing with Renewal by Anderson to fix. A door that was suppose to be install could not be installed due to lack of knowledge on how to install per request. We also found out that later on Home Depot can actually beat the price, double insures the work and the product. I would never recommend Renewal by Anderson and would recommend anyone looking to do business with them to seek in person referrals of work/quality.

Excellent customer service and polite, professional staff. Prompt and deliver a quality product…read morewhen they say they will. Chris is a true professional and genuine honest person. A pleasure to do business with.

yeah found this place to cut a piece glass Jason very nice and helpful $28 and may be ready to day…read moreif not tomorrow for sure same piece at Nashville Glass $150 on 2nd ave and rudeness included for free

Stay away, Installed windows that did not have the features we were told and would not install the…read morecorrect windows or reduce the price to a fair one even though we were told there was a price match. Paid over $3000 more for 4 windows from them than form other sources, and that after thier buy on get one free discount. Don't sign and assume they will honor that price match.

From the owner: At Window Nation, we want to help you find the perfect fit for your home. We serve the greater Twin…read moreCities region with replacement window and door products and installation. Window Nation is family-owned and operated by third-generation window replacement experts. We have been in business for over fifteen years.

We've had EHI out to replace windows twice. They are fantastic to work with. Small company with…read morepeople who really care about the work and making sure it's done well. We'll be using them a third time to finish our window replacements.

I needed new windows on a rental. I contacted about 8 contractors. 5 responded. 3 gave me a bid…read more ONLY Efficiency gave me a detailed bid with a contract defining their guarantee. And their bid was lower than the two verbal bids the others gave. EVERY contact with them was positive. They communicated with me about meeting times, delivery date, installation date and each time they kept their promise and showed up at the time we agreed to. I'm so happy I went with them to replace the windows. They did a great job. I recommend them totally!