When another company told me that the error message on the boiler meant it needed replacing, I…read morecontacted Ambient and they were out that night. The error message said it needed cleaning. Instead of a $10k replacement, Ambient Air Care fixed my boiler for under $200. Les White is my go-to guy whenever I need help with the boiler. I recently had them install mini-splits in my 100+ year old home. His price was fair and reasonable.

A 2 to 4-man HVAC contractor owned and run by Les White and family, one of the last of the…read morehonorable, word-is-his-bond contractors that I know in Va Beach. Ambient Air Care has been in business since the early 1980's, and offers the full range of commercial and residential heating and air conditioning services throughout the Tidewater region. And, unlike when I first began to use the company in 1984, while much of the field work is now done by younger technicians and not by Les himself, he and his wife are still the ones that review a job with a customer, provide all the estimates, communicate on the job's progress, and handle the billing and payments. Most of the work I've had done over the years has not been emergency in nature (is it an emergency if I'm too hot?), but the few times when we did have emergencies --- no heat in the winter --- response time was measured in hours, not days, and repairs always followed very quickly thereafter. I guarantee you'll not find a more honest, competent or pleasant HVAC contractor anywhere in Tidewater. Very highly recommended.

Chase installed a new electrical box in our garage and updated wiring for an outlet. His…read moreprofessional, honest, and knowledgable about the entirety of the work that was completed. He took the time to clearly explain everything and made sure we understood our options. He worked efficiently, provided honest recommendations, and delivered prompt service without cutting any corners.

I was quoted $1,200 for a very simple garbage disposal replacement, which felt extremely excessive…read more I had already purchased an Easy-Fit disposal from Home Depot specifically to make installation straightforward. However, when the plumber arrived, he insisted on reconfiguring the setup to the left sink instead of replacing it on the right sink where the original unit was located, which would have added unnecessary work and cost. After I pushed back, the price was reduced to $900, but that still seems far too high for such a basic job. The only reason I hired this company was because I manage my property remotely and couldn't be there in person. Overall, the pricing felt unreasonable for the scope of work.

The boiler system in my elderly mother's house failed earlier this year in Suffolk, VA. I called…read moreMike Wells Services to assist and he did a great job fixing our boiler system. It was an old system so they had to order replacement parts and install them. They kept me informed about the repairs and came to the house as scheduled. Very pleased with the service from Mr Wells and his company. I will definitely use them again if the need arises.

1. I am a REAL customer. 2. Mike himself came out to my…read morehouse for the original diagnosis. I needed a new unit as it is 22 years old. 3. He, with integrity, worked with me on finding the most affordable and effective solution for my house. 4. In order to hold us over during the new install, he provided mini-portable units that we placed downstairs. Mike, himself, personally brought them to our door on a weekday after 9PM. 5. The technicians are all very knowledgable. In the past, I have had young technicians come over my house that didn't really know much. That is definitely not true for these guys. 6. They moved my thermostat upstairs to a place that is more suited for the structure of the house (under return in hallway as opposed to two (2) thermostats: 1 in master bedroom, in which there is no air handler, and the FROG). 7. They spent a good amount of time adapting my new air handler with existing duct work. I will definitely make Mike my "go-to AC guy" from now on.

These are my people!…read more Cassidy, the service tech that came over to do our semi-annual service was very polite, professional, and knew his stuff. I really appreciated his thoroughness, and also his diligence to keep the house as clean as possible. I say that last point because he had to go in and out of our house like a hundred times and each time he was careful to take his shoe coverings on and off. That kind of diligence means a lot because it shows he pays attention to detail. At the end of the day, our house was given the assurance that everything is good to go for the winter and that's all I needed. Even more important, he wasn't trying to add more fees or unnecessary repairs to the house. Well done!

I had Norfolk Air Htg & Cooling come out for an assessment / quote for some minor work. Turns out…read morethey are insanely expensive compared to some other licensed HVAC companies. $89 just for the site visit, which the tech said could NOT BE APPLIED to their cost of work. Their quotes were ridiculous. $358 to clear 2 condensate lines. $287 to add a condensate drain joist strap. $358 to replace 6 feet of insulated flex duct. All very accessible. Another company came out the next day and INCLUDED in their $99 site visit they cleaned out both condensate lines. Their quote for the remaining work was less than half what Norfolk Air Htg Cooling quoted, and the technician was far more friendly and explained things very well (I'm an engineer in 4 fields). The only positive was that Norfolk Air Htg & Cooling was very responsive -- same-day for a non-emergency. (but the other company was also just as responsive)

This is the second time Storm Electric has come to my rescue. Having a friend recommend Storm for…read morerepairing and updating some electrical problems, the electrician were able to do repairs in a very professional, timely manner. Once again, I contacted Storm to replace and update worn out fixtures. I appreciate the company's work ethics and compassion of my needs.

I don't know a lot about electrical stuff but Tag, along with his apprentice Moe, has no problem…read morebreaking it down in terms I can understand lol. My power would cut off every now & again at night when I would use my microwave. They informed me about the issues of the previous electrical work and as they were correcting it, showed me how & why. Thank you Tag & Moe, yall are a great duo!

Words cannot express how much I appreciate the high-quality of service provided by Bud's Plumbing,…read moreHeating, Air Conditioning & Electric. Since choosing to use Bud's, exclusively, for all three of the trade services they provide, we have experienced a whole new level of professionalism, expertise and integrity. Recently, our HVAC system stopped working after losing power during the night due to a thunderstorm and nearby lightning strike. I called Bud's first-thing the following morning... the power had already been restored. Realizing it was the middle of summer/ the cooling season, and, it had been a large storm the night before covering the entire York County area, I assumed it might be a day or more before there would be an available appt. However, in true Bud's fashion, they scheduled me for same-day service and were out in less than 2 hours. The technician, Steve Colwell, was top-notch. He was not only knowledgeable and professional, but, he took a very methodical approach to fixing our problem. Though he could have replaced 4 or 5 parts at once, claiming "the lightning strike fried everything" and it would have cost much more money for me. Instead, Steve diagnosed things logically and replaced one part at a time in a step-by-step, systematic format. As a result, the problem was fixed with only 3 parts instead of more. I felt very confident in Steve's skills and expertise and very comfortable with him in our home. I would recommend Steve Colwell and Bud's Plumbing, Heating, Air Conditioning & Electric to everyone in need of high-quality, trust-worthy professionals. We will not use any else. Thanks Bud's for all you do... Randy Harsey.

Bud's has been giving my family quality service for over a decade. Steve is my guy- always super…read morehelpful and friendly when my older AC unit goes down. On the office side, I recently had a small issue with their 'after hours' AI agent giving me the runaround, and booking appointments that never went through... but, once an actual human got involved it was smooth sailing. This AI stuff is the way of the world these days, and Bud's is working it out with their answering service. I recommend Bud's for AC needs and thank Steve for keeping the house cool these past 2 summers. -real customer review from Va.

I highly recommend Lowery Electic. Mr. Lowery came out to our home and spent three hours fixing a…read moremultitude of electrical issue we had been having. He did a great job with some very tricky problems and was very kind and extremely professional. I will be using his company to install some new lighting and we look forward to working with him again.

We purchased an existing house 4 years ago which had a dual-fuel HVAC system. I contacted the…read morecompany I used for many years at our old house which I was very happy with but, they didn't seem to understand the system. I did a little research of reviews for HVAC companies in Chesapeake and found Simmons had great ratings. I found quickly why they had 5-stars! My previous HVAC contractor had been out twice and I was left with, " you need a new thermostat" and left with a cold house. That's when I found Simmons. They were very responsive and were out within 8 hours. The technician was very polite, professional and explained everything about the system (since I was unfamiliar with a dual-fuel system). He identified the problem and made the necessary repairs quickly. Having had a great experience then, I put the system under contract with them. Since then they have not let me down. They have kept my system in excellent condition. This week I suddenly had an issue with heat. Called and had a technician here within 3 hours. He got the system working but the next day I had the same issue and on one of the coldest days the system was out again. I called after hours and within 15 minutes had a call back from the on-call tech who said he would be here in 20 minutes. He was. The problem was so minute, a loose connection, but trouble shooting that was a pain for him, but he found the problem within 15 minutes. Simmons is my only HVAC system contractor. I know the age of the existing system and understand it only has a few years left in it. I feel confident that Simmons will keep it running great and when the dreaded day comes, it will be Simmons technicians installing a new system.

My heat pump needed repair so I gave them a call. They can take a look at it in 2 to 3 weeks.read more