Spent $140.00 In June 2024 having new tires I bought from a retail outlet in Springfield, Il mounted and balanced. I Took my truck back because all four tires had slow leaks. Manager got my truck right in , and they 'checked 'all four tires and couldn't find a leak, he said that it was just one of those things where you can't find what isn't there. I drove straight to Watson Tire , they got me right in. Watson broke down all four tires, cleaned the inside rims and replaced all four valve stems , which All Tire charged me for but were obviously not replaced. Cured my slow leak issue. I will never again do business with All Tire nor will I refer anyone and will advise EVERYONE to avoid them like the plague. Go ANYWHERE ELSE, but seriously consider Watson's read more

Over the last several years, I've had not only my cars serviced here, but also my grandchildren's cars. Service has always been above and beyond what was expected. Staff is friendly and never pushy about extra services. I would recommend this business highly read more

RIPOFF ARTISTS Took in a tire that had a slow leak, they told me that it had been driven on flat and would need to be replaced. It turns out they didn't even take the tires off to check for damage which you must do to ascertain that the tire was in fact damaged. They wanted nearly $400 for two tires. Took it to another shop and had it patched, good as new for $40. read more

While on a road trip, I noticed that I had a slow leak in one of my tires. I suspected it was just a nail in the tire and a quick patch job. We were about an hour from Champaign, so I looked ahead for a place to get it fixed. I called ahead, told them what time I expected to be in town, and asked if they'd be able to squeeze me in. I showed up, checked in, and gave them my keys. I read a couple magazines, I talked with my husband, I checked my email multiple times. After an hour, nobody had even gone out to our car to take an initial look, much less started anything. I asked at the counter about the timeline, and the guy there said I was up next. (Note: at this point the same five or so guys had been sitting in the waiting area with us this entire time. We never saw anyone check out or get their keys back. I was dubious about the promise of being "next" or what that actually meant for our wait time.) I kept waiting. And waiting. Nobody even took a glance at the car, still parked out front. I got on my phone and looked up other places that might be able to fix my tire. I called a local place nearby, explained my predicament, and he promised he'd have me in and out in a jiffy. I went back to the counter after wasting an hour and a half waiting, and asked for my keys back. Eff this. We had been hoping to stop by, get a quick fix, and grab a meal afterwards... But ended up walking out an hour and a half later and taking the car elsewhere. Beaumont Tire and Auto Repair, five minutes away, had me in and out, and back on the road in fifteen or so minutes. Just as I thought, quick patch job, inexpensive and simple fix. I understand being busy, but the least they could have done is communicated that to me. I would have happily gone elsewhere had I known right away about the wait, but instead they wasted my time and lost a customer for life. What a mess. Go elsewhere for simple fixes and honesty. read more

We had a slow leak in one of our tires and although we are close to needing new ones, my husband insisted it could be fixed and that new tires could still wait a few months. We tried taking it to Tires Plus out on Prospect. They were super busy and we waited for 2 hours to be told they couldn't fix it and then we were given a list of estimates for new tires. AND they didn't even bother to fill the low tire so our low pressure light was still on. Took it to Illini Oil Change and they patched it quickly and also balanced the pressure in all the other tires. I guess it pays to go to a little local place- Tires Plus obviously didn't need our little job and so they could afford to waste our time. read more

I took the beater in my fleet in for 4 new cheap tires and a second opinion on some front-end issues. They did the inspection (they charge $20) and confirmed the evaluation from the first place and the history of repairs. Their quoted repairs were lower than the other chain place but higher than I suspect a local shop might be (assuming the local place has the parts ... I think chains are more likely to be have your parts on hand). Leigh, the gray-beared manager, helped me prioritize the work that needed to be done on the car. Since the thing is not worth that much, not everything got fixed, and the rest is in p.r.n. status. Leigh is an understanding straight-shooter who did not try to scare me into over thousands of $ of work, like many mechanics are wont to do. He brought the techs who actually did the work to give me their two cents on the patient's prognosis and did not try to upsell me on non-crucial repairs. In the end, he offered me coupons on some of the services to help soften the blow. read more

Total rip-off artists. I took a tire in that had picked up a nail to get it repaired. They looked at it and said I needed a new tire because of some scuffing that happened in the 30 feet I drove it flat. I took it to two other tire places for an opinion because the tire only had about 15k miles on it (40k mile tire.) After I was assured the tire was safe, I has it repaired for 20% less than I was quoted for a repair at TP. read more

They will scam you, and screw you over in order to make a sale. Used to have nothing but good experiences, but since about 2008 I get at least one attempt at scamming me into a $150+ repair (loosen the lug nuts and show you your tire wobbling and attempting to get you to replace the tie rods, which is a $200+ repair). Most recently, I was in a pinch for tires. The place didn't have the set I wanted in stock, but had one other set. I asked if they were all-season tires. The guy told me all-season tires didn't exist in my size (I don't have exotic tires) and that they were comparable to what I already had on there (which was all-season tires). I needed tires as asap I planned to road trip the next morning and okay'd the install, stupidly. I later discovered they had installed summer only tires that are not drivable in freezing conditions. Why would you install those on ANY car in ILLINOIS and tell them they're comparable to the all-season tires I already had. That was the last time they will get my business as its very evident they're more interested in making a buck than making sure your car is operable and safe and/or keeping your wallet happy. read more

I would never recommend this place even as a last resort. In my opinion the are unethical and take advantage of customers. First of all you can expect the longest wait times in Champlain Urbana. Service is poor once finished. I've had to return my vehicle multiple times. The ALWAYS overcharge by hundreds of dollars in labor ALWAYS. They never come back with one issue but a list of items they say must be fixed in order to resolve the issue. I can't express enough to you this review is sincere STAY AWAY UNLESS YOU HAVE MONEY AND TIME TO BURN! Can I give less than one star? Only advantage is that they are open on Sunday's to cheat you out of your hard earned money. I feel taken advantaged of for sure! Damn! read more

All Tires Plus Auto Care - Tires Near Me - Danville, Illinois

Insanely expensive! I've been here twice to repair tires that had a slow leak. I was attracted by the ability to schedule an appointment online, and by their business hours (open on Sundays is always helpful). However, it's more trouble than it's worth. Most recently they insisted that my tires were beyond repair and quoted me an outrageous sum to replace them. I did some comparative shopping and found that they are well above the average both for parts (in this case, tires), and for service. I'm saving hundreds by going elsewhere. Don't make my mistake; don't go for the convenience because it's just not worth it. They WILL try to scare you into buying tires from them *on the spot.* read more

I was in from out of town visiting family when a belt slipped on one of my tires. They were the best deal in town, and they were able to get me in the next morning. They took really good care of me, and I got an oil change while I was there since Wednesday is ladies' day, so I got a little discount. If I ever need car help in Danville again, I'll be back. read more

Is there a way to give no stars? Because this place deserves that. Here's the saga: Once, I brought them a muffler to repair. I had to supply them with a muffler because they couldn't seem to get one for my Nissan Altima all on their own. They then claimed to have attached said muffler, and charged me for it. I went out to my car to discover that not only had they not replaced the muffler, the new one was still sitting neatly in it's box where I left it! Got a refund that day and went elsewhere (highly recommend Red's Muffler Shop, by the way). Then later, my clutch on my Ford Mustang went out. For lack of nearby options and with a car about to die, I finnagled my car into Tires Plus, with heavy reservations. They charged about $800+ to repair the clutch. For the next few months, there was a squealing noise every time the car idled, and the noise got progressively worse. Finally, we took it into another repair shop (Norris Automotive is the best in town, by the way!) and they told us that the clutch was about to go out. This was only a few months after we dropped $800 on the clutch, and the Tires Plus "repair" has to now be "repaired" again. There are very few good repair shops in Champaign, and this is definitely NOT one of them. Go to Norris Automotive instead. Unlike Tires Less, you won't regret it. read more

I took my car here have new joints put in the passenger side of my car, and two days later it started making a really loud noise so I took the car back to them to find out what the problem was. They began rocking my all my tires to convince me there was a major problem with the car, and gave me a 2000 dollar bill for a front brake job and new rods, so I was advised to take my car to another shop which I did, and the other shop was wayyyyy cheaper, and the new people told me that all the screws underneath my car loose from my last visit to their shop. I would not even go back here for an oil change. read more

Summary: I recommend staying away from this place completely. Unless, this is your only option and you need only something very minor, like an oil change. I used their services a few times before -- for an alignment job, oil change, etc. But I will skip the small stuff in those visits, which, in hindsight, should have been enough to put off a more savvy customer. Anyway, here is my latest experience: - I went there to change my brake pads, and there was something dangling at the bottom that I noticed. No other noticeable sounds or problems at the time. They gave me a long list of things that I should do, including changing the timing belt and the water pump, brake rotors, spark plugs, valve cover, etc. I did not have a reason to be suspicious of that list. For instance, I already knew that the timing belt needed changing. I had to front a huge bill, but it's OK, I need the car to be functioning properly. - I went there to take the car back the next day, in the morning. The car vibrates quite strongly when I start the car, idling, when the car is in motion. There is also a lot of noise due to the vibrations. Note that I never noticed anything of this sort before going to Tires Plus. I immediately told them the problem before leaving the shop. The mechanic who worked on my car said that it is normal, that the heat shield is vibrating more because the engine works better after the timing belt change. He said that everything was loose before I came in, and now that everything is fastened in their place, this vibration is normal, and that it will go away in a few days. I am not convinced, but I trust him. I say OK, and drive away. - I use the car that day for a few errands in town. The vibrations are very strong and upsetting. By strong, I mean that --for instance-- it is difficult to see what's going on in your back mirror, because it vibrates so much. It really does not seem like something that will go away on its own. I take the car back to the shop in the afternoon. They say they will take a look. I sit there for 3 hours. They then tell me that the mechanic who worked on my car isn't around. So I need to either leave the car or come back in the morning tomorrow. This is upsetting too, but it's small stuff. Anyway, I leave the car. - Next day, I go back to take my car. They say the vibrations are no more, and that the reason was something about the timing belt, which they have just replaced. So it wasn't the heat shield, or that my "engine working better." Anyway, I am happy that vibrations are no more. I take the car, go home. Like they said, it seems like the problem went away. - Next day, which was a Saturday, I use the car to go to Monticello. So I drive about 40 mins on the highway. Well, the car still vibrates after 55-60 mph, when I take my foot off the gas. They are not super violent but very much noticeable and upsetting. Note, again, that this was never the case before. I take the car back to the shop. The owner tells me first that it is normal for a car to vibrate at that speed. After I explain the situation again, saying that this is something completely new, he tells me maybe it's the wind! This is absurd -- unless the wind starts hitting the car only when I take my foot off the gas... Anyway, he tells me to bring the car back on Monday. - I bring the car back on Monday morning. We take the car out to drive with the mechanic who worked on my car, so that he can hear/feel what I am describing. Well, he heard it. We take the car back and they take a look. After an hour or so they give me a quote for 700 bucks for an axle job and a transmission job. They think the vibration is due to the axle problem, but they noticed that my transmission fluid is not "as clear as they would like to see" so they did me a favor and added that too. I tell them, again, that this problem was not there before I brought the car to their shop. They insist that they had nothing to do with this and leave it there. So I am left with a vibrating car, and a list of new expenses. I do not want to blame a specific individual, so I am not naming anyone. But I have strong reason to believe that at least one of these things are true for that place: they are (i) very incompetent, (ii) don't care whatsoever about their customers, (iii) dishonest. I will never go there again, and suggest that you do the same. Hopefully this will help you make a more informed decision before going to this place. read more

Rude and unprofessional. Called for an appointment but my washer was spinning and I assume he couldn't hear me. I ran to the next room and he slammed the phone down, hung up on a customer?! Not very professional. Never will give them my business. Consumers beware! read more

Tires Plus charged over a hundred dollars to tell me things that I had already told them (the battery needed charging and the starter seemed to be failing) when I brought in the car. A pointless exercise -- go elsewhere. read more

Professional fraudsters! Go here as a last and final resort! Not honest people! They recommend repairs that are not 100% necessary. Hidden charges that they disguise as "shop charges" appear on your final bill when you check out. I won't go back, ever! read more

So I get off work at 4:15 and need my tire fixed as it's been going flat for a while. I get there around 4:30 and their sign says they close at 5, but apparently that means they close at 4:30. Shitty. read more

We had a flat tire while visiting from out of state. Leigh was extremely helpful! Since our flat happened at night we were able to take it in today (a Sunday) and received courteous quick service to inspect our tire. Quickly they replaced a piece of the valve stem and had us on our way. The most generous shop with a complimentary (yes they took good care of two females traveling alone) service and great customer service! I was recommended here by a local and I highly recommend this place for repairs! read more

Avoid this place like the plague. You're probably going to be faced with ridiculous wait times, and I think I was charged more than I should've been for an alignment. Before getting your bill make sure that they have dotted their i's and crossed their t's. If you're looking for tires go to Walmart or Sam's Club, and if you want an alignment from some pretty good folks check out Beaumonts. read more

They are open on the weekend including Sunday which is convenient. However, I had my throttle body replaced there on a Sunday and Monday. On Friday, after about 20 miles total driving, I ended up at another garage because they did not reset the fuel trim after they replaced the parts. read more

Basically dishonest and just after a sale... I needed an emergency tire repair on a Sunday and ended up at Tires Plus. They got my car right in, then came out and gave me an estimate for 2 new tires (unsolicited, I just wanted my flat fixed). I declined. After waiting another 45 minutes, they came out and told me that there were 3 screws in my tire, and that they cannot make 3 repairs because it is too dangerous - I would HAVE to buy a new tire. If there were 2 repairs, they can fix it, but that is the limit. So I asked him to show me the tire, which I don't think he expected. They eventually brought it out to show me and said "oh, he miscounted, there are only 2, not three..." "BUT, this screw looks like it's in there a little crooked, so we wouldn't be able to fix that, you would need a new tire anyway." Seriously? I asked him to put my donut on instead. They did put on my donut and surprisingly did NOT charge me for their time (the one redeeming quality). I took the car to Urbana Tire Co on Vine today (they were closed Sunday or would've gone there in the first place) and they said it was just a small screw and they fixed it with no problem. I also asked for a quote for two new tires, and they did this for over $100 less than the quote from Tires Plus. read more

This is the second time in less than a year that I jave bought tires from this company. I put four new tires on my Buick last fall and I just put two new tires, that they happily matched completely for me, and paid a better price than anywhere else in town. They said it woupd be an hour, so we grabbed lunch and by the time we were done, the car was waiting on us all kinds of beautiful!! The best part was the price match that they did for us and the ride home, both smooth as a babies ass!! Right the fuck on!! You guys have it going on and I am just as impressed with the overall customer care this time as I was before!! You have made a loyal customer!! Thank you again guys, and keep up that amazing shit that you do so well!! Shout out to Chris for making my day!!!!! read more

Very bad service. my husband waited 2.5 hours. they just said that i need to change more parts to do alignment and said space price. for us it would be worth 80 + 363 dollars. he gave up and paid the $ 20 per check. he said that will make it myself. Then when he went to the garage and checked out (he is a mechanic), he saw that I have all normal. They were just trying to deceive .I do not recommend this service. read more

I've been here a few times for brakes and alignment adjustments. The pros are the online appointment scheduling, online coupons, and they're open on Sunday. The cons are they can get behind schedule quickly. On my last visit I was there for 3 hours for an oil change, wheel rotation, and alignment adjustment. This was with an appointment. They will try to sell you tires on the spot, but you can always say no. For the work I've had done, I've thought that the price has been fair. read more

Needed a front headlight replaced, was told that it would take an hour and cost $40+. Ok. When we went back to retrieve the car, it turned out that it was a loose wire and that they just fixed it for free! Amazing no labor cost even! read more

This place will try to charge a arm and a leg for "recommended services" other than that, they are cool. Reasonable prices for tires, and best deal in town for tire alignment. read more

This place is horrible! They are salesmen not mechanics They tried to upsell and scare me into thinking stuff Needed replaced or my car wasnt safe to drive Second shop only found 1 or the 5 things they claimed Was bad and wasnt any kind of safety issue and tires plus Bill would have been $1200.00 the other shop i went to Had me out the door for under 190. Stay far far away They are the mechanics that you hear horror stories about Always get 2nd opinion! Shawn was my "sales rep" he Was arrogant and rude especially after i wouldn't ok for them To do work read more

I always go here for my car repair. They have a friendly, cooperative staff that will always answer my questions about anything done to my car. They not only give me deals when I buy sets of tires, but they are also willing to give deals when the price is over the estimation. I really rely on Tires Plus. I recommend them to everyone just because they do a professional job and will give you professional answers to your questions. read more

I hit a pothole while driving to Florida on I-57. Both of my rims were trashed and all the gentleman at this facility were fantastic I contacted my brother who also works for a large auto repair facility and he said that they were being extremely honest. Not only did I have to get a hotel since my rims were undrivable, but in the morning they not only brought me back to my hotel but they did want to takes to get me back up and running again without gouging me. Thank you! Theresa (Wisconsin) read more

Needed wheel bearings to be pressed onto hub assembly.( Takes about 15 minutes or so) Called Tires Plus and asked them if they could provide this service and they said yes. Employee told me it would be $.50.00 and to come in. So I went there about 1:00pm and dropped off hub & bearings, they said to come back by 5:00pm and it would be ready. Went back at 5 to pick up hub and pay for their service. For some reason I was given a discount, and only paid $29.00. I didn't ask why, but probably should have, because when I got home, my Husband went to put the hub back on the car, and it wouldn't go on at all. Normally the hub just slides right back on. No, it didn't. He tried for about 30 minutes before realizing the grooves inside of the bearing were smoothed down, In a mechanics vocabulary, its called "mushrooming". So I called Tires Plus and told them the hub wouldn't go back on properly, and was there something that was done at their shop that could have caused it ? They said they didn't know what had happen to it. So frustrated that the problem is worse now, we decide to get a second opinion, and thank god we did. They "mushroomed" it alright, and I am pretty sure they knew that's what had happened to begin with, which prompted the friendly discount, basis admittance of guilt on their part, without verbally saying so. Not only did they "mushroom" the bearings, the brand new hub ($108.00) that we purchased just weeks before was now garbage as well, as a result. So now we are out 2 car parts that they are at fault for, when it was only supposed to be a 15 fix. So, went back to Tires Plus to pick up the wheel bearing that was messed up, and the hub that was not able to be used anymore. Had to warranty the wheel bearing, use another hub assembly, and went with second opinion and got my car fixed. Took maybe 20 minutes. Called Tires Plus and told them I should be compensated somehow and he said can you bring me the hub, and ill take a look at it. So I go there, and he starts looking online for a new hub, and as he tells me this, I say, what do I need a new hub for? He said I was going to find you a new one. Wait what? Another company took care of it, and my car is fixed, I no longer need a hub. I would rather be refunded. He says leave the hub here, ill talk to the owner and give you a call. 2 days later, still no call. So I call them today November 7, 2014. The same gentleman that helped me through this whole mess answers, and says I talked to the owner and we cannot pay for the hub being messed up, but will refund you the $29.00 for the wheel bearing we did mess up. He said we were busy that day, and was in a hurry, and the person who pressed the bearing, left it on the machine too long and messed it up. Speechless at first, I say to him, so it was your fault, and you knew all along what had happened. Wow the truth finally comes out. So I go there, and he has the hub sitting in the office, he tells me one moment, and takes it to the back of the shop, confused I wait, and he comes back and does the return. THEN goes back to the back and comes back with the hub, and says to me, I had them clean it up for you. I said so am I able to warranty it out, since you wont compensate me, he said you should be able too. Moral of this story, is Tires Plus provided POOR quality service, and had you of been professional, and honest to your customer from the start, you might not be in this mess, to lie, and ignore the issue. I got my $29.00 back, and was able to warranty out the hub. With that being said, I will never ever go back to Tires Plus for any care repair, nor will I ever refer someone to them either. HONESTY IS THE BEST POLICY!!!!! read more

They are dishonest and the sales manager is rude. We had a slow leak and thought they could just patch it since the tire wasn't very old. We were told that it was a puncture in the sidewall and consequently it would need to be replaced. When they told us the price, my husband declined the replacement thinking we could look elsewhere for a cheaper solution. When we went to pick up the car the sales manager was rude to my husband. He asked her to show him the leak. She said it should be obviously marked but we couldn't find the mark. He also asked her where our valve cap was for the tire and she told him it wasn't there when we brought it in. My husband had just replaced the caps himself so he was 100% certain it was there when we dropped off our vehicle. We brought our vehicle home and it sat in the driveway for a couple of days. The tire did not get low during this time, even though it had been needing air every few days prior to this. We took it to Blaine's Farm and Fleet to get a second opinion just in case because we were driving out of town the next day. Blaine's replaced the valve stem and said that was all they could find that could be causing the leak. It has now been a month and a half and we still have the same tire and it has not leaked since. read more

Took my car in a couple months back because of serpentine belt issue. They said it would take a day so I left the car there. Called before they were closed and said "we're still working on it" so I say "okay I'll leave it there" the next day comes up, call them midway through my shift and they tell me they hadn't gotten to my car yet and theres a guy that may be able to fix it but he hasn't done it on an import. At this point i tell them to wait and not do anything, called Mr. Fix It ,a different local shop, and he laughs and says "they can barely do tires, they aren't even certified to fix cars" we share a few laughs and immediately call back Tires plus and I tell them I want to take my car that's when they tell me "we never got to it because his only two mechanics keep calling off. We'll take it out of the garage" I go and get it, take it to Mr fix it and it's done within a couple hours I'm willing to side with Mr. Fix it and leave only the tires for Tires Plus read more

Never coming back to this place. Went in for a tire rotation and balance. As I am checking out they were trying to say I needed $2000 worth of repairs and tried to get me to sign off on it. As I was leaving and checking my invoice sheet I look to see that they only did a balance and no rotation. I could tell because my left rear tire was a little flat bringing the car in and it was still in the same location. I also didn't get a reminder card saying I need to torque my bolts between 50-100 miles. I drive back to ask about this and the person at the counter tells me that when you get the balance it also includes a rotation and that you don't need to get the bolts re torqued after 50-100 miles. I went home and checked a previous invoice where I had gotten a rotation and balance this past May and it listed the service under a different item number. read more

Go somewhere else. There is a reason they are not already busy and can take you today. Brought our 1999 Plymouth Grand Voyager, 240,000 miles, here for an alignment after installing new front struts and rear shocks. The van drove straight on the way there. They looked at it and said they could not align it, because one tire was the wrong size. Luckily, I had 4 brand new tires waiting for me at my normal tire place. I was waiting to have them installed until I had the alignment done. So I went and had the new tires installed and brought it back. Then they said they could not do the alignment, because it needed a new tie rod end. I said go ahead and install it, then do alignment. They went to work for a few hours. When done, I paid and went my way. This is a vehicle used for business, so I took it straight to a job. I immediately noticed that it was now pulling to the left - remember it drove STRAIGHT when I took it in. So I called them. They said, "Oh, we couldn't DO the alignment, because it needs new camber bolts ($115.xx)". I said, well, you said you aligned it and charged me for it, so You can refund me the charge for that. They wanted to look at it again. Maybe I like punishment, but I did take it back. They said, yeah, we can't align it without installing these new, fancy, cammed bolts. I said, it's got 240,000 miles on it and has been aligned the whole time with the original factory bolts, so, no thanks. I took it to another place. They said they could not do an alignment, because the right front was clicking - right where the new tie rod end was installed. I took it to another, special place (Beaumont Alignment). They said it needs a new front, right tie rod end..... The one that this place just replaced. They showed me. Yep, sure enough, the new one was loose (no good). Beaumont charges about 300% more for parts, but maybe they put on good ones. So I took it back to Tires Plus and told them to replace the bad tie rod end they installed, OR refund me the parts and labor. Or course, they wanted to to take a look at it, but could not get to it for HOURS. I don't have that much time today.. Maybe in a few days. So after HOURS AND HOURS, the vehicle is still not aligned. I am in to parts and labor for $140 or so, with the option to wait on these guys to maybe fix it or maybe not, OR pay someone else the same money to do it and just throw out the money I paid to Tires Plus... Wish I had just went somewhere else at first. I'll update next week...... read more

Do not trust these scheisters. When they ask you to buy the road hazard--which they say is for the life of the tire--you should know it gets "pro-rated" as the tread wears. So, while you think that after only 20k miles you are entitled to a new tire if a flat is unrepairable, you actually end up having to pay pretty close to full price. None of this is explained to you when you buy the tires; you're just taken advantage of when the time comes. I'm never buying tires from this company again. read more

Let me start off by saying this is the first place I have ever justified writting a bad review of. I am going to provide details so you can fully understand my experience. I took my car in to have 2 tires replaced, and that part was okay. However, they insisted that I also have an engine mount replaced for and added $100. I know nothing about vehicles so I trusted their judgement. The two new tires and the new engine mount totalted to $350. (Okay, whatever. That isnt unreasonable I guess). But as I drove my car off the lot it suddenly sounded like I was driving a V8 instead of my little 4 cylinder. I took it back in and they told me that I couldnt just replace 1 engine mount, but now I had to replace all of them, as well as my exshaust system because for whatever reason that was bad now too. They quoted me for another $1,100. My car is only worth 3 grand in the first place, so I took it to a different mechanic to get a second opinion. The new mechanic said the last one knocked a piece of flex pipe that ties to the exhaust when they were replacing my engine mount, and it was only a $50 fix. Now I am in the process of trying to get them to pay the $50 bill, but as you can imagine that isn't going well. Moral of the story, DO NO GO HERE. THEY ARE DISHONEST AND WILL RIP YOU OFF HOWEVER THEY CAN. read more

Buyer Beware. Expensive and Painful Nightmare. Tires Plus Twilight Zone I am a 62 year old retired teacher who needed a simple rear brake job on a great van. When I drove my Toyota Sienna van (well maintained and in excellent condition) into Tires Plus in Champaign for a simple rear brake job 2 months ago, I never imagined the expensive nightmare that awaited me and my wife. Our van always ran PERFECTLY AND SMOOTHLY all the time, but right after we drove out of Tires Plus with their rear brake job, we noticed that the steering wheel shook so violently at speeds over 45 MPH that it was nearly impossible to safely drive the van on the highway, and the "new" rear brakes were squeaking. I took the van back to Tires Plus several times, and even argued with the manager who got mad and told me to leave. I stayed and even begged him to get it back to normal. I even offered to write a great review (to counter all of their bad reviews) for them if they would please fix it. The manager said that he drove our van and that NOTHING WAS WRONG with it. Welcome to the Tires Plus Twilight Zone. After 2 MONTHS of taking the van into different mechanics we discovered the following: 1. The "new" brake drums that Tires Plus put on the rear were warped and dangerous. 2. The rear brake cylinders were LEAKING and Tires Plus never even told us. We could have been killed by this piece of negligence. 3. We were told that the front struts needed to be replaced, but other mechanics confirmed that no front struts were needed. They also tried to sell us new tires, but we had nearly brand new Yokohama tires that were in excellent condition. 4. We discovered that the cause of the shaking was a "bent front right hub" that I guarantee you was not bent when we took it in to Tires Plus. It took weeks for other mechanics to discover this, and big bucks to replace it. As soon as it was replace, the van stopped shaking. 5. Important point. When I contacted the main office of Tires Plus, they told me they couldn't help me at all with all of these expenses and bad service. Their excuse? This is a privately owned franchise. In other words folks, if you take your car, truck or van to Tires Plus and get hosed that we did, Tires Plus doesn't stand behind you. You alone will pay the price to allow these guys to work on your vehicle. I cannot speak to the other million bad reviews these guys have on Yelp and other sites. I can only say that this was the worst mechanic experience and nightmare I have ever had with a mechanic shop. read more

Currently waiting on a repair of my flat tire (roofing nail), was estimated 2 hour wait. Going on 3 plus hours.. No one knows what's going on... Worst service ever! Avoid this place not worth your money. read more

The employees at tires plus were polite and professional, and able to get me in and out. I would definitely recommend them!