As a homebuyer, I feel that the seller who used this company for an inspection and report was…read moreseverely mislead. Pertinent information regarding their home was not included in their inspection report. Had we, the buyers, based our purchase on the seller's inspection report, we would have been ready and willing to buy the house with the understanding that we would have needed to put about $5,000 - $10,000 of work into the home. Based on our separate buyer's inspection, we likely would have needed to have significant repairs to the foundation, starting at $20,000 in addition the previous range. In addition to these repairs, the foundation repair would potentially cause other issues with the floor, drywall, and windows, expenses that would be nearly impossible to predict or budget for. This was downplayed on the seller's inspection report, as if age of a home has no factor upon future ramifications. There were numerous other issues such as exposed wires, window repairs and gutter repairs that were not identified at all on the seller's inspection report. It is one thing to instill a sense that home issues may not require immediate attention and can ultimately be resolved with quality repairs and sufficient funds. It is another thing to dismiss information in regard to the health, safety, and salability of what is many people's largest lifetime investment. We were fortunate enough to have a buyer's agent and inspector that provided us with a much more comprehensive report and were willing to tell us that this home would have been a significant financial burden. I worry that the sellers have not been provided with similar clarity while working hard to sell their home.

His inspection was routine, I guess, but he refused to talk to me after we received our emailed…read morereport. I had several questions about photos and comments he made, and I needed ten minutes of his time to discuss the report. Three messages and an email were left unanswered - he refused to call me back. I even left specific questions on my voicemails that clearly needed answers. Apparently, Luke wants to exchange $800 for an emailed generic report, but will not speak to you afterwards. He does realize I'll buy another house in Eugene at some point, right?

Ken does an incredibly thorough job for all of my real estate clients. He works efficiently and…read moreprovides detailed home inspections so buyers and sellers can make informed decisions. I've used many home inspectors but Ken is my go-to inspector going forward.

I don't know how good Ken is, but he's got really bad customer service skills. I have contacted him…read moreby phone and text at least 4 times over the past week. He has not answered his phone, he has not returned my calls or left any kind of message as to why he's not answering. I am in the process of buying a home and I have 8 days remaining to get the inspection done. I even sent a message through yelp but got no reply. Obviously he doesn't need my business!

I've used these people twice. The first time - I didn't know what to expect - I'd never bought a…read morehome before. I had hoped that they would be thorough. I read the reviews & decided to go for it. I met with their inspector Teman (he's their Eugene person) & followed him around for 4 hours. He was incredibly thorough. He explained everything. What he was looking at & what it should look like. I learned so much. Every infraction was followed up with pictures & notes. That first place needed MAJOR work & I didn't purchase it. The second place I made an offer on - I knew who to call. Teman did an excellent job & I got a very thorough report. I made an offer - it was accepted - the seller made the repairs & I had Teman come out to re-inspect. I'm recommending him to all.

Top notch service that goes so very far above and beyond any other home inspection service I have…read moreused before! Almost makes me wonder what exactly was I paying for with previous inspections... Teman was easy to communicate with, showed up on time, spent a long time being very thorough, and meticulous. He followed up after the appointment to make sure I understood everything, and he provided me with an incredibly detailed report, with very clear, easy to understand language, and a ton of well-composed photos of every nook and cranny, including thermal imaging. I feel like I have an entirely new perspective on our home, and what I can do to maximize it's longevity and potential. I highly recommend their service, and will 100% be using them again in the future!

Randy has done about 10 inspections for me over the years. Since I live out of state he takes extra…read morepictures & videos for me as I have bought homes that I haven't seen in person. He always seems to be able to quickly inspect homes for me when I need to fast track a deal.

Randy Birzer has been an acquaintance of mine for a few years and when I hired him to do a home…read moreinspection for us I knew he would do a good job. He exceeded my expectations. He was timely, thorough, very knowledgeable about construction practices and codes, and had a handsome report ready for me at the end of the day.

Yes some were mentioned in the report but not nearly all of the things we found that needed to be…read morefixed, that should have been mentioned.

Len and his team were exceptionally thorough. His depth-of-knowledge, clarity and professionally…read moredispassionate ("just the facts, ma'am) findings report during walkthrough was exactly what we needed to address the rather significant results of his work. I think the way the inspection was handled played a significant role in the successful outcome of the negotiations which followed. Also, Kaitlin and the office staff consistently keep everything on-track and don't miss a beat.

This is the only company to use when buying a house. Kyle will literally inspect it like some one…read morein his own family is buying it. I had him look at a duplex i was buying. I felt very confident he was on my side and not trying appease the realtor or seller. He us truly an independent contractor. I will never use any one else

From the owner: You don't have to be a home inspector to see what is wrong with this picture! Call to schedule a…read morecomplete inspection for what isn't this obvious!