I stopped in during the Covid19 pandemic and the manager (I feel terrible because her name escapes…read moreme) was so friendly and warm. She and I had the most lovely conversation (from 6ft away). We chatted for at least an hour about our lives, work, family, the current state of the pandemic, and how we're all coping. Her friendliness and welcoming spirit were exactly what I've been needing. Oh and the furniture is so beautiful! I live in Ft Worth and I'm here with my husband for work so when I buy something it will be closer to when we're going back home. I look forward to going back to continue our conversation over iced coffees. Lovely store and an even more lovely conversation.

The only furniture store I will shop at. They have the best selection of anything furniture at…read moreamazing prices. They also offer layaway for the bigger items. We got all of our new furniture from them and they have been amazing! They also have great baby gift items along with housewares items. Make sure to go check them out!

We recently furnished our new home with furniture from Elrod's. They were wonderful. They took the…read moretime to show us all our options and everything was very reasonable priced. Our new home timeline got pushed out longer than we anticipated and staff were very accommodating on storing our furniture until we were ready. The delivery guys were super nice and very careful bringing in the furniture. I would highly recommend Elrod's furniture!

My husband and I went local furniture shopping for a couch TV stand and a few misc items and after…read morea few places we ended up here and we were pleased with the selection and customer service from Michael! He's a great guy and very accommodating. They delivered our items to C City a few days later exactly when he said. Delivery guys were very nice and put my furniture where it belonged. Would recommend them to anyone!

The prices are good. They have furniture from Ashley and Lazy Boy…read more But their delivery sucks. They told us when we ordered all our furniture that it will be 2 weeks. (We ordered everything on March 9th) Now here we are March 25th and it's going to be another week plus! The owner told me April 1st and today the girl tells us she doesn't understand why he would tell me that when they don't have the exact date the furniture will be delivered to their store. I'm sorry we even went there.

Such a fun unique store & they go out of their way to be helpful. Fair prices too! We have found…read moreso many neat gifts for friends & family. Everything is always great quality & very clean.

I was lost but now I am so "Found". Outstanding inventory,…read morereasonable prices and friendly owners. What more could you ask for. I live in Austin right now (where people have gotten even crazier) with prices of vintage/used furniture. Found's prices will allow you to buy multiple pieces that will make you smile every time you look at them, and completely change the vibe of your room. Just go you will love this place.

I'm a contractor and Texas professional inspector of over 20 years…read more We bought the new leather sectional for over $4500. After deliver, one of the seat cushions was mis-shaped in comparison to the rest of the cushions. Contacted the company and it was agreed that the cushion was defective and that they would replace it. They were supposed to send a new seat cushion, but instead I received an entire base section of the sofa. After delivery, we realized that the new piece was defective on the base portion! The stitching from right to left side was off over 3.5 inches along the front face. I called and sent photos and was again agreed the piece was defective. I was again sent a new section of the sofa. Now, the new cushion seat material has been sewn "stretched", which is causing the whole cushion to "crease" to one side! I have wasted so much time and spoke with so many different people trying to correct the flaws of the craftsmanship of this sofa! I'm exhausted with it. If you are looking for money=quality - this company has not been it!

On 7/8/25 I went in and received a quote for a $4,600 sectional at the Home Zone San Angelo that…read moreincluded additional throw pillows that I added. I was surprised that local delivery was not included. Usually if you spend X amount of dollars locally delivery will be included just to sweeten the deal. However, there was a sale going on that included a free dog bed so that made up for it. My quote included the dog bed so once I measured at home and the sectional fit I came back today 8 days later on 7/16/25 to purchase. Once I got in I looked around for other furniture pieces for my daughters and myself. Got two additional quotes & dimensions for chest & dressers. Then went back up to the counter with my sectional quote from 7/8/25 told the sales person Kat I was ready to purchase the sectional. Kat began recreating the quote once we got down to the end she said you won't be getting the dog bed anymore you'll have to pay for it, the sale ended yesterday. I said but I just got this quote a week ago she said well it ended do you want to pay for the dog bed? I told her I'm paying $4,500+ dollars can I just get the dog bed? She said no the sale ended. I said well I was turned off in the beginning about delivery but now I'm not getting the dog bed either. I was willing too if I still got the dog bed. Kat said well I'm not going to twist your arm it's going in your house. I said okay, thank you. And she handed my quote back to me and I left. Ultimately the dog bed was not what cancelled the sale but Kat's cold attitude and lack of customer service to even try and consult a manager on duty.Kats demeanor seemed as if she was uninterested in making a sale or wanting my business. This experience didn't just stop the sale of a $4,600 sectional but won't have me returning to purchase any dressers for my girls. I'm not anyone special but if I was her I definitely would have tried to speak with a manager to just inquire if there was something that could be done. Just the extra step of trying goes a long way.

Every aspect of the shopping experience is wonderful from shopping to delivery. We have made…read moreseveral purchases from large to small & they are always the best!

My wife and I have been customers for over 30-years. The one thing that has remained constant…read morethrough those decades has been their commitment to excellence in customer service. There may be companies their equal in that commitment, but there are NONE that have been around as long.

This store carries quality merchandise and a lot of great bargains. A little loud "encouragement"…read moregot them to open registers and get a stand still line moving. The lady who checked me out was personable, friendly, and helpful.

I am so excited about this store !!! Finally got to visit the store and it's GREAT ! First and…read moreforemost customer service was wonderful ! The store was clean , well stocked and organized ! The prices can't be beat ! Love it !! Welcome to Midland !

I really love my bed, but I felt like I was lied to by the salesperson, who told me that the…read moreinstallers would be able to move my old bed to an upstairs bedroom. When the installers arrived, they said they could not do it due to liability issues, so I had to move my queen size mattress and box spring up a flight of stairs by myself, which was not fun! The installers informed me that it wasn't the first time they were given misinformation from a salesperson about this issue. Also before the bed arrived, I received an email from Mattress Firm that indicated they would roll out the red carpet and the installers would wear booties over their shoes. The installers rolled out a small red carpet outside their truck, twenty feet from my house, which didn't make any sense. Wouldn't you want to put the red carpet inside the person's house to protect their floors? Also, the installers didn't wear booties as the emailed promised. So, needless to say, I'm not impressed with this company keeping their word.

Sadly, we have been slow in posting this review due to illness, however it's been on our minds the…read morewhole time. If we could give this company a "Fantastic" review with 10 stars we would. See, David the District Manager and David the Store Manager assisted us with a much needed mattress. We had purchased one from a competitor here in San Angelo and without going into great detail - let's just say NIGHTMARE situation at that other company. So while still reeling and frankly in tears we drove across the street to Mattress Firm in San Angelo - thank God we did! See, we had been sleeping on our sofa and recliner because we didn't have a "mattress" and sleeping like this while going through treatments! We did this for over 2 months. So, when we arrived at Mattress Firm and met with David and David they were fantastic. They truly understood the pain, need and how distressed we were. They made specific arrangements and in less than a week we had our new mattress delivered. Then with a nightmare web-problem with the payment they actually made the right choices and went above and beyond to solve the problems which were out of our control and out of their control! They were so caring, compassionate and willing to help us get a mattress. David, the District Manager and David the Store Manager moved mountains to get us a bed so we could finally sleep at night - God Bless them...we do/will always recommend people in San Angelo, Tx to go to Mattress Firm store to buy because they say what they will do AND do what they say! No games, no stress, just good clean business! If you need anything PLEASE go see them and NOT the other nightmare companies! Finally we have been able to get some much needed sleep in our new fantastic bed!