Just a standard bar, nothing special. The chocolate cake is tasty, the white offee however not. No…read morelocal coffee like barraquito is served like in most other places near Los Gigantes.

Not meeting the specification for an upgraded superior room with a sea view…read more Be aware of push back from staff in seeking to meet your booking specification Booked a deluxe sea view room for a special trip. Arrived to find the sea view from the balcony blocked by view of the rear of the swimming pool and pool bar store and pump room, with no sea view from inside the room - ludicrous Reception staff completely inert and unhappy to deal with the matter. Sub-management are kicking the issue down the alley with only a promise something might be able to be changed but repeat they are not prepared to deal with things today or the following day. Read your small print and research your room specification, if you try to deal with things locally good luck. They have so far upset things in what was supposed to be a compassionate week away leaving us to live out of our suitcases and provide fully what we paid for and we are almost now half way through our time away despite raising this within an hour after arriving.  Feel like we have been scammed whilst paying to upgrade and not receiving a superior room with a sea view instead a partial sea view with a building blocking the view.

I stayed for two weeks in this hotel with my wife and two, 18 years old, sons. One of my sons is in…read morea wheelchair. The hotel is beautiful, and the staf is very friendly and helpful. My refigirator was not very cold, so I called the reception. Within 5 minutes someone came to my room, and 5 minutes later they installed a new fridge. Great! Some points for improvemend. It's too bad that there is no free wifi in the hotel. Now, you have to pay 25 euro per week PER DEVICE! That's rediculous. I bought a mobile wifi and a Spanish SIM-card. I was too annoyed to take the hotel wifi. All inclusive, without wifi is rediculous nowadays. Hope they correct this mistake this very week. Last point: hope they stop playing loud music at the swimming pool. Ans I am not going to pay a few euros a day to use the safe in my room.

Fantastic atmosphere, ideal for families, couples, singles, 3 pools, 2 bars, restaurant,kids disco,…read morehuge self service dining hall, excellent food, accommodation and daily entertainment. Ideally situated for exploring the surrounding resort and the adjacent resort of Los Gigantes. Highly Recomended!

Rooms are disgusting, my group and I went out and purchased cleaning supplies just so we could feel…read morecomfortable in the room. Also if are 50+ this is perfect location for you because it is full of other people your age. However if you are in your twenties like my group is then stay anywhere else. This location has no night life or much activities to do. Everything good is 30 mins or more away. The pool is dirty and the good made by the on location restaurant is poor quality for the price. What was very frustrating is that they advertised free wifi, but after 30 mins you have to pay. Over all stay away.