The staff was very courteous and polite, I did not wait long and Dr. Elford was very polite and…read moreexplained everything. I would definitely recommend.

I had an appointment with Dr. Scolieri upon recommendation from an audiologist. He didn't seem to…read morecare in the least about the audio symptoms I was having, and made no suggestions for how to manage said symptoms. I received more ideas and options from a simple Google search. It was very odd and flat interaction.

received nothing but top notched care from the caring doctor and his devoted staff very efficient…read morethey observed you mood and ask how your feelings

Honestly the BEST PCP ever. Dr. Fackovec cares! He's been my doctor since 1989 and I rely on his…read moreexpertise in keeping me healthy as I grow older. He gives you ample time, listens, and gives common sense recommendations. His annual physicals are very thorough! With Covid, he has virtual visits. I like that he has training interns ensuring the next generation of doctors, PA, etc. are well trained. His office team is amazingly helpful with insurance and appointments. He keeps pretty close to his appointment times but doesn't rush you to ensure he understands your concerns.

Previously Dr. Wong helped get to the bottom of an underlying problem which was missed by other…read moreDoctors. He's very thorough, yet streamlined in process and costs. Today he was able to help me with a virtual visit. It was so easy, Dr. Wong is great at communicating options and treatment plans, working with you. If you need labs, he'll order them or if you like, email you directly. If you have insurance, and choose to use it for the lab, that's fine. Or he can set you up for a discounted rate! Go see Dr. Wong on ihealth!

Walked in on a Saturday morning, got out with a diagnosis and prescription 30 mins later. Efficient…read moreand affordable! Only minor issue is, you can kinda hear people talking in the doctor's room while you are in the waiting room. Patient's privacy could be better.

I've been coming here for a long time, maybe upwards of 10 years, to see Dr. Frankel. I've lived…read moreand worked in and around the North Hills during this time so this location has always been easy to get to. While this is a UPMC facility (sorry, not a huge UPMC guy), I've always been appreciative of Dr. Frankel and the attention, follow-up and care he provides. He listens and he cares.

Beware. Rude nurses. Impossible to reach officer manager and doctors who order expensive tests…read morewithout consent. This test was then billed under the wrong code putting me at 100% responsibility. Run away from this practice.

I had to make my new-patient appointment with Dr. Mackey several months in advance. I did not…read moreexpect any health problems; I was visiting her office just for an annual physical. Upon check-in at her office, the staff members allowed other patients but not me to sign the sign-in sheet. Finally, they handed the sign-in sheet to me, and I filled it out, but then they did not bother to use it or look at my name on it. Anyway, I had a morning appointment, and I did not have to wait long to be called back to Dr. Mackey's office. I first saw her medical assistant, who took my weight and vital signs and asked me some questions. He had a pleasant personality. Several minutes later, Dr. Mackey entered the room. She made conversation with me to get to know me. Although I am slender and healthy, she talked with me about the importance of physical activity, which I think is important for all physicians to discuss with all patients. She performed a thorough physical assessment. (I am a nurse, and I approve of her assessment skills.) I asked her if she would order any lab tests for me, considering that my last lab work was done five years ago, and she ordered the tests for me.

You know, I've gotta be honest, I didn't like Dr. Mackey when I first started going to her. I…read moredon't know if she was having an off day or her bedside manner isn't the greatest right off the bat. But seeing her more often (or at least yearly) has made me like her more. I try to keep up on going to a yearly physical (which everyone should do:) and it was that time of year. As always, I still feel a tad rushed being in there, but maybe that's most places because they shuttle you in and out with so many patients to see. But this time I really felt like she listened to what I had to say. Things I was worried about, etc. I enjoyed that she shared some personal info with me, it made her seem a little more human and less white coat-y. I will admit, I'm still always listening for other people to say how much they like their doctor in hopes that one day maybe I'll find someone who really cares. Because isn't that the point of going into medicine and not the money (cough cough). We'll see...I'll keep you updated!

I was surprised to get an appointment relatively quickly for an immigration medical check up. The…read morereceptionist was so friendly and made sure to provide me with all the information that I needed for the appointment. Dr Fackovec is so easy to talk to and answers all my concerns. He also made sure to explain the turnaround time for the report to be ready.

I can't explain the amount of support I've received from Smithfield Medical. I've been there for…read moreover twenty years. They never failed to meet my needs. Great staff! God bless the

Worst office!! Rankin is a great doctor, and I've gone for years, but the lady that answered the…read morephone is extremely rude there. I switched practices because I refuse to be treated the way I was. I am newly expecting for my first child, and the front desk lady was extremely rude when I asked questions, and laughed at me. When I asked a question, she laughed and said obviously I don't have kids. Her tone was equally as rude the entire converesation and I don't recommend this place at all, unless you want treated poorly. I will never come back and will be sure to tell everyone I know!!!! I am a business owner, and you never treat someone like that no matter what!! The office staff is so poor, and from other reviews on google, they all say the exact same thing too!! If I could give zero stars, I absolutely would!!!

great place! Would Definitely recommend. I came in a day early for my appointment and they still…read moretook me !!! two front desk ladies were extremely nice and super helpful. dr rankin is also great! overall great service.

Dr Prashan is an excellent physician. I've been seeing him for several years now and could not be…read morehappier. He is always very thorough and thoughtful when listening and explaining. He's helped me tremendously to get my diabetes management on track.

I cannot recommend him, or Genesis Medical, based on my experience with a physical. Firstly,…read morescheduling a simple annual physical took several months with three reschedules within two days of each appointment. As a male in his early 30s who had gone a few years without seeing a doctor I wanted a comprehensive physical and simple blood screen. Once I finally had the appointment I waited about 30 minutes before Dr. Prashan saw me. He was accompanied by two interns (or scribes? he did not acknowledge who they were). He asked a couple of rudimentary and common health questions before my family history came up. Upon hearing about my father's high cholesterol, he began pushing for a CAT scan heart study and upon being asked if insurance would cover it he recommended paying cash. This was without any information about my own cholesterol levels or health history. After I insisted I would not participate in the study he mentioned that if my cholesterol did come back high (it didn't) he'd recommend being placed on medication (I'm 30, diet and exercise could be an option). I mentioned that I would like a blood test and he said that he always recommends that anyways. Afterwards, he checked my lungs and heart hurriedly and asked the nurse to take my blood test. With that, my appointment was over in about 20 minutes time. My blood tests came back about two or so days later with a nurse saying "Dr. Prashan says your bloodwork looks great." I did not receive any other examination; cholesterol aside, no mention of any other potential health risks; no explanation for test results, some of which were listed as below average/out of the range. I will not be returning to Genesis Medical as the level of care was below what I think the time waiting was worth. I was billed substantially for the blood testing. I also found out a coworker of mine also has Genesis Medical as their primary care clinic and has had a similar poor experience (though not with Dr. Prashan).