first they need to update their records and information system it took forever to get registered and then after creating a false sense of security for me they violated my confidentiality and trust the first chance they got and reported to my P.O. everything thing i told them in confidence during the evaluation process despite the fact no one was in danger plus when i finally got an appointed therapist she was late for our first session. read more

Truly one of the worse experiences of my life cwas entered around the practices at this company. They compromised my daughter's privacy under statute and have avoided contacting me to resolve. They put false information in a record, knew it was false, and refused to correct it. Run away. They are a dangerous organization and take no accountability for their sloppiness and inadequate therapists. At least the therapist who was damanging to my family was fired. read more

I was treated with compassion and understanding. The mental health team that I have(kendra and maliya), qhas been very helpful.

Therapy team was alright at best. Doing their job. My case manager Elijah is an angel. Besides that overall this institution has caused harm to me, despite the tips on basic distress tolerance I have gleamed. The quality of care is lukewarm to bad at best. I was forced into a "success plan" that included IOP, PHP, or Inpatient or I get kicked out. I was sexually assaulted in inpatient 9 months ago. The pain I feel not only from that but the abusive medical team at inpatient in Denver Springs haunts me. By forcing me to go to a situation that is activating and horrible to even think about is nothing less than cruel. I may have gained a few things from my therapist C, but they also lied to me boldface about what this "success plan" was because it was not mandatory and was not disclosed it was basically a contract. Not a fan of this institution at all. They're only hurting someone recently heavily traumatized and abused. Maybe the most lackluster institution I've been to, and on the large scale, the distress this success plan stuff has brought on is worse than the help they've provided, C is nice and truly helpful at times, but is seemingly bumbling through sessions and their entire job having been sold a binding contract as something else. Elijah the case worker they're an angel, and the only person and service I'll truly MISS from this place. It's not quite a joke, this institution, it's more a physical manifestation of failing upwards. read more

Made an in person visit and was told to register online. I tried to do but was not user friendly. Tried to call office to see if I could do the paperwork in office and was told they canceled my appointment and had to wait another 2 weeks for an in office visit. They really seem to care. read more

Do not go to this pathetic office. I was discharged without being told . Apparently a letter was sent out. This is not a establishment that cares about patients or mental health . STAY AWAY !! read more

Great Job! Helping people with their needs! Love the staff. LOVE the environment. Great place to work and for people in crisis!

my husband took off work for his intake appointment at 3:00 and he waited a hour for them. they never called him or emailed him. when we called they said oh well you just have to reschedule. i think i know why you have such poor reviews!! and you call yourselves professionals!!! read more

I'd love to say that this place was helpful but it's so much more trouble than it's worth. It's hard enough to get anyone on the phone to schedule appointments or even get information on prescriptions, etc. I was seeing a therapist, then was dropped and passed to another therapist that was terrible! While I was seeing a medication doctor to manage my prescriptions I was discharged without even being contacted, so I guess I'll figure out a new doctor to prescribe the meds I need on the fly now? Called to ask about the situation and got hung up on. Terrible! read more

I don't usually do this but something needs to change. AllHealth is an operating shit show. They have ONE phone number for who knows how many locations. The psychiatry program should be shut down!!! Here is my experience with them. Started counseling services about 3 years ago. Counseling seems to be functional. Heather Wein is amazing! Eventually decided to switch to their psychiatry services also... TERRIBLE IDEA. My first assignment was a NP. She loved adding new meds and diagnosis. The problem? My body was having severe reactions and nobody was available to help. AllHealth prioritizes quantity over quality, they don't have the means to help these people. After receiving results from a gene test the nurse said "oh my gosh you were right I'm so sorry!" Right on understanding how my body works? I'd sure hope so. Confident as ever she made FOUR switches. Because that's intelligent in ruling out variables. 10 days later I was miserable. I'd given it an honest go and I wasn't sleeping. My resting heart rate was abnormally 25 beats up. Something was totally off so I called. "Just start taking your old meds again and we will see you in a month." They are quick to subject you to side effects and non-existent in helping when something goes wrong. So I made a doctor change within AllHealth. You get one change with "no questions asked". After that it's a little bit of a process because then you are "doc shopping" and not just a human who needs supervision in med changes so that you don't end up committing suicide. My new doctor, Dr. Bali, was even worse. Each of my two appointments were less than five minutes. EVEN WITH MY CONCERNS SHE SENT ME OUT THE DOOR WITH THREE MONTHS OF PRESCRIPTIONS. You guys this is unacceptable. I finally changed to HeartLight family clinic, bashing on myself for "being a doc hopper", and it hit me like a ton of bricks. I AM NOT THE PROBLEM. There is a way to go about treating mental illness and the AllHealth psychiatry program needs to be shut down. Do not go here they don't have time for you. They will give you meds but don't have time to find the right combo. If you are suicidal, wait on hold for 45 minutes on their ONE PHONE NUMBER, or just come in a couple months later when they have time to see why the controlled substances they shoved you out the door with are making you crazy. Unacceptable and likely walking a fine line of legality. read more

My wife took my son in and they spent 4 Hours of waiting for 2 rounds of evaluations. Very little actual help. They will end up providing you a phone list/resources that we could have looked up on our own. My recommendation: stay in your network or take your child to the Emergency Room. The ER will run full diagnostics and labs, then refer you to a real treatment center that can actually provide help. Save yourself and your loved one some valuable time. Go to the ER or your network of specialists. If you go to the ER tell them your loved one is experiencing an Altered Mental State if they are undergoing a mental health crisis. read more

They scheduled an appointment with me, and cancelled it at 3 o'clock the day before without notice- for no reason. The phone rep said he had no idea why the appointment was cancelled & then rescheduled it. On the day of the actual intake appointment, I got a call 2 hours before to inform me that they do not actually have any therapists to see me- aside from substance abuse (100% not close to the reason I am seeking therapy) She said that they have been short on specialists for a year (???) Yet her reason for the appointment being scheduled is that their "scheduling office doesn't know of the issue" .... how do they not know of an issue that's been going on for this long? Why did they waste my time twice? How many people do they offer help and hope to, just for them to be searching again for mental health resources? I was also told that I'd be sent an email referring other clinics to see, and that never came. This clinic thinks mental health is a joke. read more

If you value your life and/or mental health, do not go here. These people are the master of the runaround. It took me forever to be able to get into the system, and even when I did, it takes more of forever to get a freaking appointment. You have to try calling at 6-7am every single morning until you get in. Treacherous. My main issue, though, is how they just booted me out of the system, KNOWING that without insurance, I wouldn't be able to get back in. What kind of public health place turns down people because they don't have insurance? Exactly what service are you performing for the public, then? I've called several times, and no one will even connect me with my doctor, Shawna Reynolds, much less schedule an appointment. No one has returned my calls or messages. Apparently she doesn't speak directly with her patients unless they're in her face. Real professional. Save your life and don't go here. They'll have you even deeper into your mental situation than you were before. read more

I have been going to All Health for many years. I've been very impressed with the NP and the MD I have had there. But the rate of turnover with their lot of just out of school counselors is the worst joke I've ever experienced. Two or three sessions in they leave and you have to start the process all over again. To boot, do not think you're going to get a person on the phone to make an appointment with. I waited on hold for just under 1hr 15 minutes today. This is an organization that seriously needs some discipline. read more

Yes the therapist I finally got in touch with is great. Allhealth network, however, is horrible. It doesn't matter what therapist you pick from your insurance web site, you go to their central "pre screen" process. Was I able to actually get to the therapist I initially found? No. I just was trying to get an appointment for my minor son and was told there are not enough therapists. They're now doing group sessions only. The web shows tons of people accepting new patients. Every time I call I'm on eternal hold. If I leave a msg or request a callback, I never hear back. Not once. You can pay your bill online, but can you check your balance? Nope. read more

I've had to change therapists with this company four times because they either can't seem to keep people around, or in one case because the therapist in question talked down to me like a child anytime I questioned her. My psychiatrist used to push fad diets on me and comment on my weight regularly, and she's constantly trying to strong arm me into treatments I'm uncomfortable with, things like ketamine and shock therapy. My former EMDR specialist sent me into sensory overload and didn't at all acknowledge doing it and instead made it my fault. This company has made me so distrustful of therapists and doctors that I no longer want anything to do with the entire mental health system. read more

Worst therapy/psychiatry clinic I have ever worked with. Do yourself a favor and go anywhere else.

Extremely mean / condescending call staff. Aaron who I just got off the phone with was so mean and rude to me because he misunderstood my request to schedule he had me in tears. For a place that is trying to help people better than selves you really do have a mean team of people answering the phones and scheduling. I am really considering even continuing here. So much for compassion. read more

I read all the reviews and had a bad experience yesterday with a receptionist. She told me that Allhealth didn't take Blue Cross Blue Shield OR Medicare. Allhealth "didn't take cash because that would be insurance fraud." Today, I tried back because I would like to see a particular doctor who now works there. Rashawn was really, really good getting me set up. Day and night from the lady yesterday. read more

I agree with the other reviews that the PSYCHIATRIC part is nothing but a JOKE. In the beginning of the 2nd appointment (be that the 1st appointment was "initial getting to know you") a psychiatrist at Parker location already suggested a dosage increase for my daughter's medication. When I asked if he had discussed anything about her conditions with her pediatrician and her therapist, he said "I DO NOT NEED THEIR APPROVALS". His response really makes me believe this non-profit makes money by giving out prescriptions. It's way too soon for him to really know her problems. I don't think he cares! Plus he suggested it in front of her! ...how is this a good psychiatry? not my ideal way as a single parent to make a rational decision. So, if I refuse, I am a bad guy for not wanting to help her? No wonder this nation is infested with drug overdose problems. DO NOT use psychiatrist at this network! read more

NEVER! Go to this place. My daughter was a patient at AllHealth. A week ago today we had a crisis and took my daughter to a Jefco. Crisis center they made several attempts to contact her regular Therapist that same day. My daughters school tried to contact them as well. NOTHING! No return calls we got nothing. We sent faxes and made several more attempts to contact her therapist this week. Still a week later NOTHING returned or any kind of acknowledgement from anyone at AllHealth. read more

I am beyond speechless! My son had been seeing the same therapist at Allhealth for the last 5 years. When his therapist resigned to move out of state it took them 4 weeks to send a letter stating that they had no therapist who take our insurance (it has not changed form the insurance they accepted one month ago) and no therapists with space available. In what world is this OKAY!!!??? "Hey... you were seeing a therapist for a reason, but now... good luck!" This is absolutely unacceptable! What a HORRIBLE way to handle a youny persons mental health! Don't believe their signs that say there are are if you need them, because they clearly are not! read more

This place and it's staff is the biggest joke but then again as a nonprofit organization they can't possibly attract decent staff. Decent is a bare minimum. Not only did their staff lie to a court official but now they refuse to give me my medical records showing I had been seeing their crappy nurse practitioners monthly for over 6 months. In October after their staff missed appointments and and things were not matching well for the provided counselor, I began requesting a new one. See the Trauma Counselor they have is the happiest, perkiest 23 year old who just graduated college and has zero life experience to be a trauma counselor to adults. Her answers to me about sexual or domestic assault were "oh how unfortunate" or "I'm sorry that happened to you" nothing actual pertinent to counseling a trauma survivor. Then when I had a crisis, the first appointment they could give me was a month out and then they cancelled it without notice or reason. Then they decided to write down that I wouldn't answer my phone or show up for appointments and they were going to kick me out of their agency. They wrote this for the CFI in our family court case. But was quite the opposite of what Sarah Masten told me after she spoke to the CFI. Very very two faced and nobody will ever trust you for actual help of you distort things and twist them. But none of this was told to me At any of my monthly visits. Those monthly visits they said I didn't go to. That would require they had their crap together on a basic minimum level and they can't even send records after they screw up. Oh and this is on top of their staff being either so nosey or so poorly operated that they gave both me and my ex with whom I'm fighting for custody of my 2yr old, the same medical provider. The same stupid Nurse who was zoned out the entire visit was seeing both of us, prescribing to both of us for 3 months and then forced me to find another medical provider. This place can't even keep an ex husband and wife who are fighting each other in court straight enough to give them each medical privacy so it's a joke that they portray the ability to help people. They attract subpar staff and rude jerks to answer their calls. That obvious from all the other terrible reviews. I'm hoping this place is eventually shut down. They are going to be the reason for the next mass shooting or next suicide they could have prevented if they just were decent humans. But this nonprofit is not in this for helping people. It's likely created so their director can have a 6 figure income while exploiting the Colorado Medicaid system. Lastly, I've been trying for almost 2 months to get my medical records from this terrible sh*t show and can't even get a call back or even speak to a human in records. And when I call back they just keep getting more condescending and rude trying to mansplain to you why they suck at their jobs. Oh and the nurses who screwed up are as follows: Megan Dow- she didn't even pay attention to me and was zoned out the entire visit, then said I was abnormal in her records, when she looked like she was getting high on her own supply and didn't realize that she saw both me and my ex. Sarah Masten, she takes the cake cause monthly after the huge conflict of interest with Megan, she would encourage me to find somewhere else and try to make countless excuses for me finding another provider, like how they were not going to be continuing the virtual appointments And how I should find somewhere else. I'm assuming it was a ploy to cover their asses for the HIPAA violations they have in having The same staff treat the same couple who are fighting each other in court or for lying to court officials and clients. And all of this is after I told their staff in writing, up front during intake who my ex was and how I wanted to assure that we did not have the same staff. I was assured they would not do something like that and 3 months in I find out otherwise. Amanda Evans did my intake. If you've experienced trauma or anxiety or depression or anything else and you aren't forced into this agency as a last resort, then run fast. This place is literally so lazy nurses can play doctor with a practitioner degree and get paid to hand out meds they know nothing about. And force you to stay on meds that make you physically ill and refuse to change them cause that would be just too much work for them. Much easier to make shit up and nobody questions them cause they deal with mentally ill individuals and of course it's easy as hell for the professional to be believed over the mentally ill client so nothing ever happens to these people and they continue to ruin lives. Sad they treat mentally ill people like this, but who's gonna believe someone with anxiety and complex ptsd over the professional "treating them"? Update! They are now defrauding Colorado Medicaid by still making appointments for me and charging for it after I left! read more

I love working with Keri and her team. They are kind, caring people that do so much for the community.

One of the worst! EVER. If you have a psychiatric condition or addiction problems and they are recommend to you refuse. 1- Doctors and nurses are impossible to get a hold of and will choose to leave you a message rather than actually speak to you. 2-The hours of operation are terrible. 3-Appoinent are set too far out and hard to schedule. Especially if they feel you are not an emergency. 4-You are treated less like a person and more like an animal. The doctor I spoke to was harsh and rude. (Dr. Bali) I could go on and on. They have less than 3 stars for a reason. Please, if you are in need of help DO NOT GO HERE!!! You would be better off seeing a veterinarian. read more

I thought I'd try this place despite bad reviews. Well I guess I can't. First they don't take my insurance. Second my insurance covers nothing so I asked if they can just charge me full price so I can be seen. I really need to get back on my medication. They do not care. I was really upset with them at first, but I'm glad they were rude with me upfront. Now I know the bad reviews are honest and they truely don't care about people. Who wants to be seen by a Dr who does not care? read more

Awful! They haven't changed from when they were the horrible Arapahoe/Douglas, only the name changed. Still, because I am desperate to get help for PTSD caused by abuse I was willing to give them another chance--I hadn't dealt with them in over ten years. At first I was impressed--they got me on meds thru a rx doctor and put me on a waitlist for a therapist. The rx doctor was really good, and the rx's really helped me. I was even able to go three weeks sober on them (I had been self medicating with alcohol which was why I was trying to get therapy, because I didn't want to drink anymore.) Then out of the blue my rx dr is gone, she's leaving AllHealth, and I have to start all over with another doctor. This was where the old Arap/Douglas Network monster Returned. I had to have my meds refilled--I went through a week of fighting with them and Walgreens to get the meds refilled, with both nastily telling me to get the refills fixed by the other. It was absolute hell and I started drinking again. This bender wound me up in the hospital btw, and I'm now sober thank God, but AllHealth is absolutely horrible and did nothing but make my issues worse. I had had to go into detail with my first rx dr about why I have PTSD, and to have to start all over with another rx dr and have to retraumatize myself again to get the meds refilled is just ridiculous. I wouldn't recommend this place to my worst enemies, it is absolutely awful and no one deserves to be treated like that. Why did they assign me to a dr that they knew was leaving? Because they have to give notice, or, if they're interns, AllHealth knows when their internship is up. To say this place is at the least unprofessional is being polite. Luckily I'm getting some help now from my PCP and hopefully will from other places also, I will not be trying these people again no matter what they change their name to. read more

Shaurica C. is 100% correct about this dump that believes it's actually helping people. I feel like there's an SNL skit waiting to happen about a mental hospital that treats you like crap when you call, tries to throws you on the street when they feel like it, and who's doctors are so 'professional' they'd rather stick to pre-written pamphlets that look from 1993 than actually help YOUR specific concerns when you ask for help. If you survive the occassionaly packed waiting room which shares about 10 seats with their pharmacy, get ready to be treated like crap and forced to come back as many times as they can suck out of your insurance and your own wallet, (20$ a visit out of pocket, which adds up cause you're basically flushing a $20 bill down the toilet every time). Oh and they make a big deal about it if you're late. Over 5 minutes and they'll completely cancel your appointment made months in advance and make you come back later. Over a month for me. This seriously happened twice and both fell within 10 minutes of my appointment time. One was the doctor that handles my refills. Did they care that I would be without my medications for a month while they reschedule my appointment for being 5 minutes late? Nope. Had to wait over a month. Felt like absolute crap during and after. If you have a mental illness, this place will actually make it worse. Stay away!!!! read more

The doctors here are extremely biased against benzodiazepines. They don't give a crap if you've been prescribed them for years and have the records to prove it. They'll tell you that they only prescribe it for the most extreme cases of bipolar disorder, and if you're getting arrested from manic episodes.... Edit: Seems like this might be a bigger issue with the state of Colorado. I've seen other doctors in this state that pretty much think the same way. But they weren't like this in other states... read more

Joke. Therapist are great! Doctors are limited to A, B, C. ...and never once acknowledge your issues without drug games. Let alone, let you talk about your issue. Theyll ask you an in-depth question and allow a three worded response before interrupting you to tell you they already know your problem. Lmao...I'm sorry, but a serious joke. They offer help then blame you for the results not working out. How the flipping hell is that possible? Seriously... id rather die. These games are worse than what i dealt with in life before, during, and after their "services". I FEEL WORSE CAUSE OF HOW I WAS TREATED WITH THEM. I FELT GOOD WITH ONE PERSON, SOME NEAT STUDENT WHO TOOK OVER FOR MY THERAPIST WHILE SHE HAD A BABY. Once...for weeks, out of a year, i wasnt made to feel like crap or that life was my fault. For that short moment, i believes humanity was making a come back. Then...i got thrown around services that didnt help me...until the point i was booted from the work program because the doctors wouldnt fix my anxiety. They blamed me for them not helping... And im supposed to call tou guys back now?? For other departments? 12 or so people later...im done finding out if 'your services work'...cause basically i was crapped on for even trying...per your staff's recommendations. I did everything they asked me to and was thrown out for it. Nice psychological services...your people make me wanna die even more. Thanks for proving my life wasnt of value...even for free services. Pretty epic...you just wait and see read more

I needed help regarding an abusive spouse; I met with a psychologist online, who didn't talk to me at all, simply pushed me over for some D-IOP sessions. (I did NOT need them) I said up front that I simply needed someone to TALK to re: this abuse, as I hadn't shared with anyone for various reasons. I politely attended the first GROUP D-IOP online meeting (which I could tell immediately that I did not belong there) then had to literally leave my home half way through because the abuse began right there and then. But after that I didn't hear from the counselor again, not one word, not an 'are you safe?' call, NOTHING. Which is unprofessional to say the least, especially as she began our appointments saying that she had 'a good feeling that we'd get on great' and that she could help me. I'm disgusted, basically the psychologist got paid to bs me and pass me off to some class full of youngsters that I certainly didn't belong in. Thanks to this experience I'll never seek 'professional' help again. read more

I see Kelly for my therapist sessions and Dr. Dombrowsky as my Psychiatrist. Both Individuals are professional, caring and thoughtful. The care I get at Allhealth is great! The folks who answer the phones are courteous and helpful. When Ive had to leave voicemail I find I don't need to follow up or call again. Staff are excellent with regard to checking voicemail and taking care of business. The location I go to is the Sycamore location. read more

I don't think this place has one competent employee and that includes the doctors. As another reviewer indicated: if you value your health and your time go elsewhere. read more

This is Chris Hatch--and I've gotta say--not sure if the low reviews are a consequence of the inherent nature of the clientele that patronizes this place or that there's some disconnect at the higher levels--but I gotta say with respect to outpatient alcohol treatment all health was 110% outstanding for the service they provided me, after I missed appointments, rescheduled etc. Rebecca J leads the monday night DUI therapy and is absolutely outstanding. Out of the dozens of schlockmiesters that make up the Denver alcohol treatment market Rebecca is an accredited mental health therapist leading the class. She's super down to earth, accommodating and follows up/returns calls very quickly. My only complaint is like how other reviewers have opined the staff can be super rude at times. Especially the young lady at the Sycamore location at the front desk--Dean is also kind of a jerk--staff here need to be much more trained on polite interaction with patients that already suffer from a ton of self-image. These guys accept mostly medicaid patients when they don't have to in the first place. These reviews don't reflect the services this place provides. I gotta tell ya--there are a lot of mentally ill, and alcoholics in the Littleton area. Were this place up and terminate their services in the littleton community you'd have a lot of people fucked over. By the way Troy Simpsons is the best therapists there, especially for young men/vets read more

They're terrible. I waited 14 months to be transferred to a new therapist, and just kept being told that I would receive a call back, which never happened. I finally had to go elsewhere for therapy. Medication appointments can't be scheduled more than 3 days in advance, which of course can be problematic for anyone who works full time and can't dictate their own schedule. If you change pharmacies and don't tell them before your refills run out, you'll have to fight like hell to get your prescription renewed. I'm leaving 2 stars instead of 1 only because the therapist that I did see (briefly) was great, but she jumped ship shortly after I became a patient. read more

AllHealth as a whole has many problems, but the people at the Inverness office are wonderful. I have been seen here for just over a year, I have made a great deal of progress. read more

So far so good. Easily made an appointment and the intake consultation process was extremely efficient. Was able to get a subsequent therapy appointment in less than 48 hours. Will update after that but impressed thus far.... read more

When it comes to addiction services this place fails miserably. There is a 3 week wait to get an appointment which is horrible as those with addiction issues need services immediately. They will start and stop your treatment in a blink of an eye which is so dangerous for overdosing. They are not supportive and have very little knowledge of addiction other than by the book. If you want to get help for your addiction, look else where. read more

Do not, under ANY circumstances come here. I just got releases from their crisis clinic. I was having a severe episode of depression and needed a safe place, and help. Instead, I had all of my things confiscated, and was put in a cold room with nothing but a bed and a single blanket. I literally had to spend the night figuring out how to kill myself, and nobody was helping. I was told before admitting myself to the facility that I could speak with a psychiatrist "first thing" in the morning and I could be out that day with meds to help me. That was literally just a flat lie. In fact, in the morning when the psychiatrist finally came to help after about 4 hours of me asking, I told him I needed to be out quickly and he pretty much said no and walked out. They then later discharged me without any next steps or resources to help myself. All of this is on top of: being treated like animals at a zoo, multiple times staff were lying, and security guards that came in every FIFTEEN minutes with flashlights at night. Trust me, don't go here just find another place please. read more

I'm very disappointed in this place. My boyfriend went there for drug counseling and at his first appointment the therapist scheduled him to see the psychiatrist for meds but the psychiatrist couldn't prescribe anything since he was using (all disclosed at intake so they should have known better) that was a waste of time, co-pay and an additional counseling session that could have taken place. We're in Colorado and it snows (image that) on a day that we had not much snow at all for here they closed the office, no notice went out to patients so he had to find out on his own. THEN they never followed up to re-schedule. A place that specializes in mental health and substance abuse should very well know that it's difficult to accept you have a problem and ask for help in the first place and then you leave 'em hanging with nothing to encourage them to come back? If they had to close for snow then they darn well should have made the effort to reschedule. Thank goodness my boyfriend had the courage to go elsewhere and they jumped on getting him in and counseling all in the same week to keep the momentum, that's professional and caring. read more