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    Alliance for Dental Care

    3.4 (14 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Alliance for Dental Care

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Alliance for Dental Care Photos

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    10 years ago

    Trying to get my X-rays was horrible and they gave me attitude when I switched offices!

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    11 years ago

    Awesome hygienist and dentist. So sweet and great quality folks and work.

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    8 years ago

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    Puneet K.

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    East Rochester Family Dentistry - Thomas B Moon DDS, dentist at East Rochester Family Dentistry in Rochester, NH.

    East Rochester Family Dentistry

    1.0(2 reviews)
    1.6 mi

    Very high prices and average service. Given quotes that were raised . I don't recommend this…read morepractice

    I have been at this dental office longer than the dentist. Unfortunately after many years I found…read morethe care I was getting to be unacceptable. First I broke a tooth. We decided to do a crown. The temporary crown didn't feel right after a few weeks. I went in and had it checked and was sent home. That weekend I had pus coming out of my gum. I went in and a root canal was done. When I went in for the permanent crown weeks later an x-ray was taken. I saw the look on both the dentist and that of his assistant and I new it wasn't going to be good. He turned and said I can send you to a gum specialist but gave me no reason why. I asked if the tooth was gone or not and he replied it doesn't look good. I said so why are you sending me to someone else so I can pay for him to tell me it's gone? I said Just pull it. He pulled the tooth and said I don't understand how it abscessed so quickly and he asked the assistant if she saw anything. She said yes right there and pointed to my x-ray. He then turned around and offered me $500 off a bridge. I decided to do Invisalign first to straighten 2 front teeth. I was almost done when I found a bump at the top of my gum that went into my nostril. I went in and told him. I thought he'd take an x-ray but he just felt my gum for a long time. He cut the attachments off my teeth and scanned me for retainers. I said so I'm keeping the bump and his reply was it's fine it'll look like you have a fuller lip. I believe that was the 20th on the 24th I ate two french fries and my tooth ached. Two bites of toast the 25th did the same thing. I called the office on the 26th and told the girl that my tooth was not okay. She said we were just about to call you he wants you in here ASAP. My husband was with me when I was told my tooth had been pushed up into my gum to far and I could have nerve damage. He already had trays there. The date the trays were packaged was the 22nd. So someone knew there was a problem and I was never told resulting in more damage. From the 26th forward I've never ate using the tooth again. Below is just part of what I went through after starting the new trays. Top tooth ached when I would floss. Told him multiple times and then told him I couldn't get floss in between the teeth. He told me just don't floss. Tooth ended up aching come to find out the tooth was moved over to far. Now I had a new smaller bump and needed more trays. At tray 11 which would mean 100-110 days after my tooth was damaged he took an x-ray. Bottom tooth twisted. Mentioned it. Nothing till I spoke to the manager. Now he was gonna fix it. Trays made my gums burn. His excuse we're moving teeth. When we got to the end of the trays he decided I was due for retainers even after I told him the top tooth needing adjusting not once but twice. A front tooth one of the two I paid $4800 to have fixed I couldn't use to eat and it was at a slant. He said he could fix it by trimming it. When I got home and looked in the mirror the tooth was not fixed. I can look in the mirror standing at my bathroom sink and see where perfectly good tooth was taken off. My burning gums were caused due to the fact my teeth were moved to far forward. They put pressure on my top teeth causing facial pain. I can not relax my lower jaw comfortably and have a lot of migraines. I had called the office during covid trying to get help. I asked about backing up some trays and getting a second opinion on my top tooth and the office girl said to wait and see what he wanted to do. The retainers aggravated the damaged top tooth immediately. I finally get an appointment and tell him how the tooth felt. He ran his finger up and down my gum and as he's walking off he said your gums are fine. He goes and stands down at the foot of the dental chair and says I can get you a new retainer. I said I didn't think the tooth was ready for a retainer. I asked him what he was going to do about the pain caused from the bottom teeth being moved out to far. He just stood there and stared at me I said you can look in my mouth and see it. He just stood there. I said this is totally unacceptable and left. If I felt I was being treated right I'd never have walked away from $500. I asked for my records. They were done by his assistant and by him. All the important parts were left out and the fact he wouldn't look in my mouth totally left out. I eventually got into a specialist for a different reason. I told him about the tooth. It took him 20 seconds maybe less to tell me he thought my nerve was dead and that just the slant in which my tooth was left and it's root could cause my pain. He also believed my root might have gone through the bone. Went to a endodontist $290. I was told root canal $1100 If I still have pain surgery to go in and trim off the root of my tooth $1350. I'm still trying to find out if I'll also need a crown. Then there is also the chance I'll lose the tooth. He'd tell me it just takes time when I'd ask why I couldn't use my tooth.

    Photos
    East Rochester Family Dentistry - Exterior office photo, East Rochester Family Dentistry. Dentist in Rochester, NH.

    Exterior office photo, East Rochester Family Dentistry. Dentist in Rochester, NH.

    East Rochester Family Dentistry

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    Alliance for Dental Care - generaldentistry - Updated August 2026

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