Everyone at McClure was very helpful and did everything for me immediately when I had a claim to…read moremake. They found ne the lowest quote and I am sad to have to move to another insurance company because I moved from MN They always listened to my concerns and handled claims like it was their own car. My agent was Carrie, but I did deal with some of the other agents and they were also very good. Can't find another insurance agency like this one.

Everyone here was super helpful. I've had to go in and have some transactions investigated, and…read morethey were super patient and helpful. I greatly appreciated their great customer service at both locations!

Heidi is great to work with and reacts quickly when insurance needs arise. She has worked with us…read morethrough a fire claim and helped get things handled quickly

I have been going to Southpoint for many years. The past few times the service has been terrible…read more Today was the worst. Hearing tests should be given to all tellers especially Amber.

The outsourced Fraud Detection service that Southpoint uses is incredibly bad. We tried to respond…read moreto a fraud call that was suspicious, so called Southpoint and hit 1 for fraud detection. The foreign respondent asked for identification at least 3 times, and after getting a lot of information refused to answer any questions until we provided even more information. After about 5 minutes we hung up without learning anything. So we called southpoint, hit 4 and spoke to an American human being who quickly solved our problem after reasonable inentification questions. Southpoint has exemplified the worst of Outsourcing. It is a huge stain on an otherwise competent organization.