It's not often I come across such nice and helpful ppl, after I brought a few items in and was told…read morethey didn't need or want to buy any of them I went searching for another place to try my luck but was unable to find the place I went back to see if I could work out a trade for an iPod touch regardless of not having enough to make the trade I came across the nicest lady I've met in a very long time, and even though I couldn't walk away w the iPod she did everything she could to help me out and I can't thank her enough for her generosity and helpfulness, and I just wanted to thank her for the bottom of my heart

From the owner: We at Austintown Pawn Inc., strive to meet our customer's satisfaction. After all customers is…read morewhat makes our business. We have been in the pawnbroker business for over 20 years and have an A+ rating with the Better Business Bureau. Our establishment is one of the largest in North Eastern Ohio. We pride ourselves on trying to pay top dollar when buying/loaning on jewelry, tools, TV's, laptops, tablets, lawn mowers, guitars, and the list goes on and on. We also sell quality used merchandise at affordable prices.

Only had a phone conversation about something---BUT---the two gentlemen I talked to could NOT have…read morebeen nicer! When I want to buy something they CAN sell, I will go to them!

This place is a joke. They try to low-ball u on good stuff…read moreAnd get a attitude when u call them on it. They treat ppl like they were dope fiends poor customer service

I cannot recommend this jewelery store enough!! They always take the best care of us from my…read morebeautiful engagement ring and wedding band to fixing an antique ring from my great great grandmother, you cannot beat the service at Sam's.

I had never been in a pawn shop, but one day my girlfriend and I decided to see what it was all…read moreabout. Now this was around 2002, so I don't know if the same people work there or not. But I talked them into letting me go through a box of gold, white and yellow, that they were just going to get rid of. I ended up buying 2 little bands, very nice, just what I was looking for. And they only charged $10 a piece for them. I felt like I got a good deal and I have always wanted to go back, just never had the chance, or extra money since then. (I still wear them, almost daily) I'm thinking about taking in a few rings I don't wear anymore, just to see how much they would give me for them. (I am worried that they will disappoint me, but what the heck, wouldn't hurt to try, right?)

Please beware: Never ever do business here because they will steal your pawned items and with hold…read morethem and than turn around and accuse you of something! I'm terrified to enter the store to retrieve my belongings it's not fare to me and I'm seriously not happy. Please anyone reading this beware of National Jewelry and Pawn at all cost! All most cost my life smh!

very poorly ran and sold my stuff before it was supposed to be sold some of the people are very ruderead more

Edit: Listed item on eBay at 6pm for 300$, sold 4 hours later for 275$... even with eBay's fee I…read morestill got 80% of what I wanted. Literally my fastest eBay sale ever. DO NOT GO HERE!!!!! They have absolutely zero knowledge on anything, and will offer you 5% of the value of your item simply because they are uneducated and computer illiterate. They said they couldn't find the specific model of the item I brought in for sale anywhere online. No shit. It was custom and a limited eIf you upload the serial number to Gemini, it finds the exact models details online. I've been reselling things for years. If you want to get ripped off then go here. If you don't then take your antiques, precious metals, or items of value to Alliance Coin and Jewelry, anything else you want to sell take to Pool's Gold and Gun in Massillon.

Okay, my daughter has a "Kendra Scott" necklace, that she loves and ALWAYS has on. If you know…read moreanything about ol Kendra Scott- not cheap! ( it was a gift) all the more reason this review really touches my heart. Her necklace broke a few weeks ago, needless to say- I told her I would absolutely get it fixed! I was thinking about all of my different options to take this overpriced, but cute necklace ‍ And then it hit me! The Pawn Shop! I have previous awesome experiences with this pawn shop, dealing with my engagement ring, and left very pleased. Well, this trip did not fail to impress! I showed the broken necklace to a gentleman working there- only to find out that it could not be fixed due to the fact that the jeweler wouldn't even touch it due to the fact that it's not a precious metal. As I was about to leave disappointed, a EXTREMELY KIND INDIVIDUAL named EMILY stepped up and asked to see it. She then started to try to figure out how she could "fix" my daughter's necklace- even taking off her own jewelry to try to find the " right piece needed "- WHICH SHE DID!!!!!! (Actually came from a little hidden bundle of gems)Literally one of the kindest acts I have come across in a while- AND AT THE DANG PAWN SHOP!‍ who would've guessed ‍ at the end of all of this, I left very happy and can't wait to share this news with my daughter Thank you so much Emily! You truly made my day! God Bless you in many ways sweetheart Keep doing you and being amazing

Buyer beware. I got sent a dry-rotted rubber gasket that they claimed is new, but…read moreNew-In-The-Package doesn't mean it is fit for sale. Looks like it was sitting in direct sunlight for the past twenty years. When I requested a refund, they asked for a picture of the gasket, so I sent them a picture of theirs next to the one I got from Ebay. They refused my refund request despite the obvious signs of dry-rot pictured on the piece of garbage they sent me. I wish I had checked Yelp because it seems I'm not the only one who got ripped off. Ebay is the better choice if you have to buy online.

Complete junk. .. and always giving the absolute lowest prices in town for broke. Gold. . I…read morethink it's about time we get the old pawn shop out and get some that's actually has stuff and not garbage. --6 out of 10 .

The manager Myles was very rude, then since i got smart back with him he refused to take mine and…read moremy husband who didn't say anything at all items. Then the big white guy that works there was cussing at me asking me what the fuck am I gone do and being super rude. I called the operation managers as well as his boss. worst Customer service ever!

Establishment is very clean staff is friendly . All staff had mask on and made sure other customers…read morehad theirs on.

The staff here are rude. Although the younger salesman was nice, the older associate was very curt…read moreand unhelpful. The older man man working there did not look at any of the merchandise that I brought in. I don't know if he is the owner, but I had a pair of Maui jim glasses, a $609 watch, a brand new window 10 laptop, and an oculus go and they would not even take the the time to look at it. This place is waste of your time they're rude except the young guy and even then they offer way less than it's worth.Go somewhere else. This is the most unprofessional pawn shop I've ever been too. Noticing a trend as a I read more reviews that they are rude to everyone that has ever been to their shop. They honestly shouldn't even be in business with customer service like that .one more thing they don't even know product my head phones were charged visbisbly through and android charger they kept asking where the batteries are they are a bunch of old idiot that know nothing about product or what they are selling. Terrible just terrible in every aspect. Also the owner deleted this review or did something so it disappeared. I will continue to report everyday you sincerely should not be in business.

I live in New Philadelphia and called ahead to see if they would buy gold bars they assured me they…read morewould they would pay more than any other place yada yada yada so on and so forth I get there they wouldn't even accept them the Ohio Golden pond paid me spot price instantly unfortunately I wouldn't use the mom and pops for this situation I would use the corporate way especially since I was lied and treated horribly by Morris