Lacey and her team did an outstanding job preparing everything for the sale. From start to finish,…read moreLacey kept us informed every step of the way and was always incredibly responsive whenever we had questions. Her professionalism, attention to detail, and dedication made the entire process smooth and stress-free. It was a pleasure to work with her. Thank you Lacey and team! You are the BEST!

Lacey and her team did a fantastic job at an estate sale at my brother's house in Gilbert, Arizona…read more The advertising worked, lots of people came out, and even after the commissions, my brother got a nice check. Lacey is great to work with!!

I called to query an appaisal for a Meiji Era jungin silver hairbrush. Hal said they do not have…read morethe depth of skilldls for Asian item appraisal. I appreciated that honesty. Fees - $300/hour with a 1 hour minimum charge.

Highly recommend! Responsive, professional, and very friendly! Would definitely use again!read more

Very professional & detailed appraisal. I am very pleased with the service and do not hesitate to…read morerecommend.

Joanna is very knowledgeable, helpful, really friendly and prodessional. She helped me sort through…read morea whole bunch of stuff, gave great advice and generally provided a great experience. Highly recommend

Tiina is absolutely amazing. She restored the hat in the picture from a couple mid sized and…read moremany very small little nuggets back to looking perfect! Words can't express my gratitude for her hours of work in fixing something I thought was hopeless!

Although Tiina was not able to help with my particular project (the particualr type of damage that…read morehad occurred with my print was not repairable), she spent a significant amount of time with me not only educating me about the defect and why it wasn't repairable, but she also spent time with me on trying to determine how I might be able to replace my print, even helping me with some online research for it. She did all this after it was clear that I would not be able to hire her. She gets a 5 star from me for having top-notch customer service... if I ever have a restoration project, I'll definitely be calling her! Thanks very much for your help. :-)

Mark was wonderful to work with! He was able to help me get my item appraised in the same day. He…read morewas efficient, knowledgeable and very sweet. I would recommend him to anyone and I will definitely use him again in the future!

I was referred to Mark Skarupa by one of the most reputable jewelry stores in Scottsdale, and…read morealthough they set my expectations very high, Mark met and far exceeded those expectations in every way. His knowledge and experience in the industry is unsurpassed, and his appraisal professionally done and detailed in every way. His flexibility in setting up a meeting time and place, made it even easier for us to complete the task. If you need a professional appraisal done, I do not think that you could find anybody better than Mark!

Wow! JOSH IS A MODERN DAY SHERLOCK HOLMES in the artwork appraisal world! I hired Josh to help me…read morefigure out how much a painting that was destroyed in our move to Arizona was worth after trying my best to figure out through searching the Internet. No such luck for me, and everyone who tried... But then Josh took one look at the painting and the signature on it and immediately saw a COMPLETELY DIFFERENT NAME than the one everyone else saw and when on a Sherlock Holmes search to find the history behind the painting. I'm shocked, in awe, and completely amazed with his ability and would use him over and over and over again if and when I need his services! He also is INSANELY friendly and VERY reasonably priced! Truly couldn't recommend him more!

Josh helped my sister and me sort through items in our family estate. After determining that an…read moreinsurance appraisal wasn't necessary, he spent over an hour reviewing photos of our inventory and clearly explaining the history and value of each piece. What could have been a routine call turned into an engaging and informative walkthrough of the collection. It was obvious that Josh is both deeply knowledgeable and genuinely passionate about his work. He was generous with his time, didn't charge us for the consultation, and referred us to a trusted contact to assist with the estate sale. I would highly recommend working with Josh!

staff was courteous and helpful as well as discreet - i didn't feel rushed or offended - they were…read moreconsiderate and competent

What a joke?! First time going to Biltmore loan and jewelry. From the very first minute there, no…read morewelcome, no customer service, no small talks but only a 40 minutes wait in complete silence while the employee is evaluated our luxury goods. Then, she came with a piece of paper with some insane dollards amount. Of course resell value is not purchase value but by checking on resell sites I was offered not a few dollars more but double. The overall experience screams unfriendly, unprofessional service. There are lots of options for reselling luxury goods. This is not the one!

Marco Balzano of Scottsdale Appraisals came to my home in July and for 4 hours took pictures and…read moremade notes of my family heirlooms. Then a month later he emails me somebody else's appraisals. I have tried to call, text and email him. He does not answer. My experience is that he got $150 from me and committed fraud. Do not use him!

Marco is amazing! So nice and very trustworthy. He has great resorces as well. You wont be…read moredisappointed