If you're looking for an agent that will work with you and find the best rates Cindy Floyd is the…read moreperson to work with.

I am very pleased with the service I have received from Floyds Ins Agency. I have been with them…read moresince 2011. Gladys worked really hard and found me the best rate out there for 2013. They are very kind and courteous and don't mind going the distance to find you the best rates. I would like to say thank you to Cindy, Gladys and everyone at Floyds Ins Agency.

Great customer service and friendly staff always willing to go the extra mile needed to get the…read morebest rate for Auto Insurnace in Lawton. I have needed duplicate insurance cards and they have always been speedy about getting them to me.

From the owner: Specializing in: - Business & Commercial Insurance…read more- Workers Compensation Insurance - Life Insurance - Auto Insurance - Homeowners Insurance - Property & Casualty Insurance - Boat & Marine Insurance - Professional Insurance

If you're looking for a great insurance agent, your first stop should be to Robert. Not only will…read morehe take care of you with your insurance needs, but he's a great person, family guy and is very involved with his community and the local schools. You could say he gives you the "Chick Fil A" Experience (Great Customer Service & Very Personable).

From the owner: Our team loves helping people live confidently. We partner with customers to help them find the…read moreright amount of insurance coverage that fits their needs. We work with customers in Oklahoma, and Texas so the right Auto insurance, Homeowners insurance, Business insurance and Life insurance coverage is put in place to help you when you need it most! License #: OK-3000268592, TX-2428633

Jenny & Angela are very knowledgeable & a pleasure to work with! Really seem to care about the…read moreright coverage & cost.

Service Initiation My partner and I acquired our small…read morebusiness insurance from this farmers agency after meeting the owner at a community event. We were insured by this agency from November 25, 2022 to August 9th, 2023. The owner had her employee sent out a quote and shortly after we had coverage for our small business. It was really surprising how easy it was to receive coverage. I didn't have to go through a third party and one of the employees took care of everything. Customer Service While my partner and I were clients, we had private conversations with the OWNER and her employee. These conversations were then later weaponized and used to discriminate against me in my place of employment. The owner and her employee violated client privacy. The owner and employee have shown several forms of unprofessionalism. Nothing shared with them is kept confidential and shared like gossip amongst the owner and her employee. While being their client, the owner sent facebook messages to my private account, late one night. This included several accusations from the owner geared towards me all based on a philosophical lifestyle my partner and I choose to live by. This was discrimination of lifestyle, harassment, and overall the highest form of unprofessionalism from this insurance agency OWNER and her employee. The Environment The farmers insurance office isn't welcoming. I stopped by one day to ask a couple of questions and the office was empty. It took about 5 minutes before anyone noticed I was there. The office has an open floor plan so I found it surprising it took so long to be welcomed and helped. The owner splits her time up between different offices in Lawton and other nearby towns. This definitely shows within their establishment through delayed responses and inaction with account updates. Service Cancelation Once the Owner and her employee showed the levels of unprofessionalism, we decided to cancel our service. The employee then redirected us to cancel the service ourselves by calling a generic hiscox customer service number. We were helped out by the hiscox customer service and were able to cancel our services thanks to them, they even issued a refund for 1.5month of our payments. If you are looking for small business insurance coverage definitely go to the source by contacting hiscox directly cause this insurance agency is quick to sign you up for a service, take your money, but unwilling to be helpful when cutting ties with them.