Contacted to get a quote. They ended up taking a bunch of info from me and said they would 'call…read moreback'. If they would have, it would have been fine. Except they never did. Really? They took all of my information, including my social security number, then could not even call me back? No customer service is the only thing worse than bad customer service. Well done.

From the owner: Lee and fellow Agent Brad Seibert have the ability to find the most competitive rate with the…read moreprofessional insurance companies they do business with. Including ERIE Insurance, Motorists Mutual, Ohio Mutual Insurance, Progressive, and many others. You can be assured that this competition will bring you the best value that fits your individual insurance needs. For Auto, Home, Commercial, and Life visit us at our Bucyrus or Galion location to start your policies today.

I've had auto coverage with Ohio Mutual for about 2 years . I needed to have my car towed to a shop…read more. I pay for this coverage. I called the roadside assistance number at 9:00 am they didn't get back to me until 3:00 pm. Then they said you set up the tow and we will reimburse you. Although the insurance card says they would dispatch a truck. Good thing I wasn't stranded on a dark road. If they just had the business sense to call me back promptly I could have had my car towed and fixed in one day . Instead of being with out it for a weekend.

My car needed minor front end work. The body shop needed 2 additional parts which they put in…read moreclaims with my insurance company Ohio Mutual not only has it been over 2 weeks with absolutely zero response from either my claims adjuster or the other party waiting on approval so they can put my front end back together! My car has been finished and sitting waiting for these essential parts. This has been an absolute nightmare dealing with Ohio Mutual. Absolutely horrible, i pay thousands of dollar's every year for coverage but when it comes time to use it's as if i don't pay a god damned dime for anything resembling decent customer service!!!!

I have been a customer of theirs since I was 16. Voorhees has always been there for me through good…read moretimes and bad. Kay voorhees has went above and beyond for me and my family more times then I could count. I will always be a customer of theirs. This world needs more people like the voorhess's I consider them to be part of my family. Thanks for the many years of GREAT customer care!

From the owner: Voorhees Insurance is an independently owned agency in Bucyrus, OH with a history of quality…read moreservice recognized by customers throughout North-Central Ohio. Whether you seek a personal insurance policy for your home and auto, or you need full coverage for your farm and business, we will be there when you need us most. Through personal consultation and constant attention to our customers, they find a greater sense of security for their assets. If the time comes, we will worry about your claim so you don't have to. Through a diverse selection of carriers, we free ourselves to consider different options and combinations that will save you time, money, and the headache you may face elsewhere. Visit our website to find out more, or request a quote if you're ready to get started.

Tried to contact, never did receive any kind of response back. Apparently they're too busy to…read morerespond to someone trying offer new business to them. Save your time and go somewhere else.

From the owner: Auto, Home, Life, & Health Insurance. Long-Term Care &…read moreDisability Insurance. Financial Services. 401(k) Rollovers, Roth & Traditional IRAs, Mutual Funds, Annuities