Contacted to get a quote. They ended up taking a bunch of info from me and said they would 'call…read moreback'. If they would have, it would have been fine. Except they never did. Really? They took all of my information, including my social security number, then could not even call me back? No customer service is the only thing worse than bad customer service. Well done.

From the owner: Lee and fellow Agent Brad Seibert have the ability to find the most competitive rate with the…read moreprofessional insurance companies they do business with. Including ERIE Insurance, Motorists Mutual, Ohio Mutual Insurance, Progressive, and many others. You can be assured that this competition will bring you the best value that fits your individual insurance needs. For Auto, Home, Commercial, and Life visit us at our Bucyrus or Galion location to start your policies today.

Having a problem with this company not accepting receipts from Amish Contractors. Pretty sure I'm…read morenot the first to use them. I had a new roof put on and they keep rejecting the receipt that I submitted, I'm now on my 3rd receipt. I turned in pics of completed work and them working on it. They don't like their receipt, guess they are supposed to jump on quick books and generate one. Not happy with how this is being handled and I'm 2 steps away from pulling my accounts. Communication between agent is also lacking.

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Bucyrus. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs.I'm committed to helping Bucyrus residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Bucyrus today.

Tried to contact, never did receive any kind of response back. Apparently they're too busy to…read morerespond to someone trying offer new business to them. Save your time and go somewhere else.

From the owner: Auto, Home, Life, & Health Insurance. Long-Term Care &…read moreDisability Insurance. Financial Services. 401(k) Rollovers, Roth & Traditional IRAs, Mutual Funds, Annuities

I've had auto coverage with Ohio Mutual for about 2 years . I needed to have my car towed to a shop…read more. I pay for this coverage. I called the roadside assistance number at 9:00 am they didn't get back to me until 3:00 pm. Then they said you set up the tow and we will reimburse you. Although the insurance card says they would dispatch a truck. Good thing I wasn't stranded on a dark road. If they just had the business sense to call me back promptly I could have had my car towed and fixed in one day . Instead of being with out it for a weekend.

My car needed minor front end work. The body shop needed 2 additional parts which they put in…read moreclaims with my insurance company Ohio Mutual not only has it been over 2 weeks with absolutely zero response from either my claims adjuster or the other party waiting on approval so they can put my front end back together! My car has been finished and sitting waiting for these essential parts. This has been an absolute nightmare dealing with Ohio Mutual. Absolutely horrible, i pay thousands of dollar's every year for coverage but when it comes time to use it's as if i don't pay a god damned dime for anything resembling decent customer service!!!!