Very upset with this place. Left a two star rating because I do like the people that I dealt with,…read morethis has nothing to do with them. Last April, I was out of town and I got a email asking me to reinstate my car insurance. So I did, and I paid the fee. Two days later, I get an email saying that I owe them over $100 and that the fee that I paid was just a premium. Not expecting to have to go pay the extra $100 and some change, I held off on it, and then I got a notice saying that they canceled my insurance. So online, I went and reinstate my insurance. Fast-forward to December of last year, I got a notice in the mail from Louisiana state department of corrections saying that I was driving around without insurance and then I needed to pay the state $300. I reached out to GoAuto in the state and told them that I did go ahead and have insurance on the time they said that I did not, GoAuto did not respond back, and the state just didn't care. They said according to their records, I didn't have it. And today I just got a letter in the mail saying that they were going to garnish my income tax wages and I owe them $600. This is total bullshit.

Brandi and Genny were so helpful and saved my mom and I alot of money. They even encouraged us to…read morecheck few other companies to see how they compare. It was so quick too!

This is the worst agency I have ever dealt with. They don't return calls. It takes hours up to days…read moreto get a response.

I was sold a policy from this agency. They then withdrew more money from our bank account. They…read morewere notified repeatedly about errors in the policy. They NEVER corrected the errors. I was forced to cancel my policy due to their incompetence and unethical business practices. It's been almost 2 months and I still haven't received a refund. Do NOT do business with these crooks!

great office they have great cstomer service i had a great experience they are very good at gettin…read moretheir point across for me to understand exactly what im payin for

I had an appointment in the office today with Christy LaMartina. I was feeling very down and sad…read moredue to the unexpected journey I'm currently dealing with. Christy was a breath of fresh air; she was very thoughtful and compassionate. I felt so much better after our appointment today and it really makes me feel good to know if I have any insurance needs or questions, she's available. The front desk staff were also very welcoming and professional. They provided excellent customer service. If you have any insurance needs, consider this agent, you will not be disappointed.

Nayla is the bestttttt!!!!!!!! She helped me get what I needed in a hurry under 10 mins!!!!!! The…read morebest service I evered had!!!!!!