I had been in trying to bind coverage with this agency for 2 months starting in January where I was…read morepromised a call back to replace my current insurance. The agent **ke never called back. I was told he wouldn't be in for a few days (non specific). I continued to call on them and finally started the quote in February when I got the agent in the office. We had a price quoted but never got to bind the coverage as he said he would be out to look at the house which never happened. I continued to reach out to see if he was going to be out, and still all the way up into March no play. A few days before my policy was to terminate I am going with another carrier, and contacted the agency again to inform of this egregious misconduct. I asked to speak with a supervisor and the lady on the phone started acting like she was senile and had no idea what I meant about professional misconduct. I tried to probe and find if the agent was really that busy or if he was lazy and nonchalant. I could not possibly imagine if someone had to make a claim with this agency's behavior. I lost my return of premium to ignorance and incompetence from this group.

I have been with Kolcun insurance since they opened. They have always been helpful and quick to…read morerespond. Mike has always called me back quickly with my questions on my home and business. There staff is well informed. Some of the business questions can be difficult. Mike or Rita will step right in and figure it out. Their insurance line are all good, but if you qualify for Erie, don't turn them down. I think Eris is the best!

Best service ever! I just bought a new car during the COVID quarantine and Kolcun was accessible…read moreand quick to answer all of my questions. My representative is Rita. She is very knowledgeable and professional. Rita helped me shop around for the best auto and homeowners insurance deals. Maria is at the front desk and she also goes the extra mile to assist in any way she can. Recently Maria helped me to get to the bottom of why Met Life wouldn't stop calling me. Highly recommend.

Highly recommended. I have been working with Dan for a few years now and he is always very helpful…read morewith whatever I need. We have home & auto policies for us as well as for rental units we own and Dan helped us walk through all the options and get exactly what we needed.

Dan was such a pleasure to work with - very professional, personable, and best of all - thorough…read more I think the thing that really stands out about Dan is that he really spends so much effort uncovering discounts and personalizing the coverage options to best suit my needs. This is such a nice change from talking to all the agencies that try to get you in and out the door quickly. Not only did he spend a lot of time with me, but his rates were outstanding! I highly recommend giving Dan a call to review your insurance needs.

I have used State Farm for over 5 years now. Jim is such a wonderful person! Everyone on his team…read moreis amazing and so helpful when it comes to insurance. I have used them for home insurance and auto! There are never any surprise bills, they are very reasonable!

Jared was very kind and went above and beyond to be sure to not only get me to switch my insurance…read morebut also make it easy to do so!

I insured a car with this company for about two years. When setting up the policy, everyone was…read moreprofessional, courteous, and helpful. I only had one claim during that time (for a tow that I needed) and they were very easy to work with when getting reimbursed. They also helped make it a breeze when I moved to NV and had to switch policies.

I've been with a customer of Wyak's for over 10 years now. I have never had a problem with them and…read morethey have always found me the best price on my insurance. I have both an RV and small truck insured though them, they were able to get my some really great rates on my insurance. Much cheaper then anywhere else, my vehicles are insured though Progressive, which is a great company too. Once I did try switching to Geico, BIG MISTAKE, caused lots of problems and my rates mysteriously kept increasing every few months. The people at Wyak got me switched back over to a much better plan with a better company.

Justin was amazing and helped me to navigate through what I needed for my home buying process. He…read morewas very prompt, knowledgeable and understandable.

Jim Rollo and Kris Yelverton are Great! I have my house, car and life insurance with State Farm and…read morecouldn't be happier. Kris is very thorough in educating his clients about their options and coverages. I shopped around prior to using State Farm and they offered the best pricing as well. I would highly recommend Jim Rollo State Farm to anyone who needs any and all types of insurance.

You'll get your policy at a reasonable price, but not without having to deal with someone else's…read morebelongings, namely what comes across as emotional baggage. When I first bought my renter's insurance policy, I couldn't login to my online account, so I emailed Adam Roux, the guy I bought the policy from and who reached out to me first via email after I purchased the policy Shortly after emailing him, I figured out that the zip codes associated with the two addresses I provided when purchasing my policy had been switched (but not by me). Emphasis on "I figured out" because I never got an email response from him, just phone calls and some voicemails. Like, within a two, maybe a three-week period I was getting called by Adam Roux' number about twice a week but with fewer than half the voicemails as there were incoming calls. And none of Adam Roux' voicemails referred to the question I emailed about me not being able to login. With at least one good reason why I don't answer my phone unless I know the caller, I never picked up when the phone rang, even after I realized it was his number. But once, just once, I did make the effort to play Adam Roux' game and call him back. But he was out of the office when I did. At some point, I decided to email Adam that I'd figured things out on my own as far as logging into my online account, but he never responded to that email either. However, I do remember being called by his number a few more times after that. So, yeah, he reached out by email, but after that, his behavior made it clear that we were moving forward with my question/issue by phone. Seems like someone overdosed on He-Man as a kid #iHaveThePower And then maybe a month before it was time to cancel my policy, I was emailed by Angela Healy about renewing my policy. Not that I needed to since I never added my payment information to my account for my policy to auto-renew, but I responded to Angela's message by saying I wouldn't need a policy because I'd be relocating. It was great for Angela to continue corresponding with me via email (and quickly at that!), but then things got weird. So, she confirmed that there's no payment information in my account for an auto-renew to be possible but then offered to manually cancel my plan so it doesn't auto-renew. Wait what? How can my policy be renewed if I've made it so the policy can't auto-renew because I never added my payment details to my account? Does that mean AllState can manually renew a policy, i.e., take my money without my permission, in the same way that Angela was offering to manually cancel a policy? At this point, you might be starting to at least feel that you're going to feel a headache coming on if you keep thinking about all this. If so, you can understand why I just went "whatever" and took Angela up on her nice offer to manually cancel something that, if renewed, would've resulted in a more damaging yelp than this one. She seemed super nice throughout our correspondence, and in the end I left our thread happy that this loose end had been tied. Or had it? A few days ago, I got my second email in two weeks from AllState reminding me to renew my renter's insurance policy. The first was auto-generated. Guess who the second email was from? Prince Adam. So I emailed Angela and explained the renewal notice emails. She was apologetic and offered to manually cancel the policy, confirming what I already knew would happen if things weren't manually cancelled: the policy would end due to nonpayment. At this point, I just wanted to say, "that's cool, let it cancel on its own", but instead, I copied and pasted, from the email I sent in March at the start of our correspondence , my request for her to cancel my policy on X day (with a note to my son for him to check his emails in case he'd gotten renter's insurance policy renewal notices despite him emailing Angela to manually cancel his policy). Now this is where things got just plain silly. Six minutes after re-emailing Angela the pasted text I sent her in March for her to manually cancel my policy, I got this from her: "Hi Kerstin, I apologize, but I have been saving the emails and it looks like that last one did not come through on my end. Just to confirm. you would like me to cancel the renters policy effective 04/26/2021? I would just need you to say 'yes, please cancel my renters policy effective 04/26/2021'. Thanks!" Um, minutiae much, Ange? So, whatever. I pasted it "yes, please cancel my renters policy effective 04/26/2021" (Yeah, I left in the "please") and went on my merry way, thankful that my personal flaws are a wee bit different from Adam's and Angela's, and that I know how not to bring them to work. And I did get an attached confirmation from Angela in another quick email reply. So all's well. But still, all I wanted was renter's insurance, not conversational English practice or writing advice. I know where to go for that ("Just check the link in my bio!" as they say.)

Let me start out that I wasn't expecting to switch to Allstate, or anyone else with that matter. I…read morehad been insured with Geico for my car insurance for twenty years continuously. I was always pleased with Geico's service and prices, and expected to stay with Geico for life. Adam Roux was the first agent in two decades to prove me wrong. I was about to close on a home, and was shopping for homeowners insurance. His rates on my car insurance were decent, but the savings on Homeowner's insurance compared to the dozens of other insurance companies from which I had received quotes was extremely low. On our first appointment, he met with me personally (he has other licensed representatives in his office). This was important to me, because I had lackluster experiences with my previous renter's insurance policies from other companies because they would allow their sub-representatives to do all of the work, instead of talking to the agent directly. He took his time and spent over 40 minutes with me going through the quotes, and going through multiple coverage configurations. His generosity with his time, and attention to detail stood out. He also was extremely polite and helpful. I told him that his quote was competitive, and that I would follow up with him next week. The next week, I visited with him again and signed up for both auto insurance and homeowner's insurance. His outstanding service and competitive price is what prompted me to consider switching to Allstate. I have to admit, I was still a bit uneasy about switching away from my beloved Geico. Over the next two weeks, the bank that was working with gave me a hard time with a ridiculous clause in my mortgage that required the homeowner's insurance policy to be worded a certain way. Adam personally wrote the bank's lawyer and my mortgage processor a well worded explanation about why the specific clause was unnecessary, and that my insurance policy covered everything that the bank needed to close. Because of his extra effort, I was able to close on my home with no further issues. Later on, I had questions about certain coverages. He spent ten minutes on each question of coverage that I had doubts about and patiently explained everything to me. He then followed up with me to see if I had any more questions, or anything else that he could help me with. I am EXTREMELY happy that I found Adam for my insurance needs, and am grateful for all of the personalized attention that he provided to me. I appreciate how well he communicates and keeps me updated. I would highly recommend Adam to anyone who is or isn't shopping for insurance (you might be pleasantly surprised with Allstate's competitiveness even if you're not actively shopping for rates).

I prefer XXX to AAA, but AAA is better than AA, or at least more sober, or at least hopefully more…read moresober. When AAA drivers come to help you straight from an AA meeting, there's a problem. This is the AAA office in the suburbs of Binghamton which is definitely worth the stop if you don't have AAA, and you're traveling and you would like to be protected against things like takedowns. I mean brakedowns. I'm not sure who can protect you from Police Takedowns. Sorry. Welcome to the United States Of Police. Having said that, they're not as good as they used to be. A lot of the stuff that used to be included is no longer, and you have to kind of know how to play the system to get the most out of it which I think for 94.7% of people is not a really good plan. It is the 94.7% that pay for the service so that the 5.3% or so can take advantage of it. Sort of like the one percent but in towing terms.

THIS is the location I go to when I need travel services. They are ALWAYS polite, professional,…read morepatient, and helpful. I have NEVER had a bad experience with this location whether on the phone or in person. I recommend them highly!

I got insurance for myself and my three kids. My youngest child was 7 years old at the time. i did…read moreautomatic pay deductions from my paycheck. my youngest child is 28 and we no longer have coverage. I am so disappointed. This is the third time they messed up. For 21 years. I was so proud of my self and now look. They kept messing up. How when i gave you permission to take the money out my paycheck so I dontbmiss a payment. Disgusting

Whenever I call customer service, it takes 5 minutes and I talk to a REAL human. Fantastic company!read more