Terrible agency to deal with! Can't get to talk to Greg Long, they won't put him on the phone. The…read moregirl (Nayeli) who answered the phone said, IF YOU WANT TO TALK TO HIM IN THE FUTURE, THIS IS NOT THE AGENCY FOR YOU! Rude and not carrying about business at all. I explained that I was transferring policies from a retired agency and she could care less!!!!!!!!! I said I only want to touch base with him for 5 min prior to transferring. I know its a small space and saying she can't reach him is an excuse. I would recommend going to another agency who cares about their clients. I surely will! Hope this helps others. I WOULD ASSUME THAT GREG LONG WAS THE ONE WHO TOLD HER TO SAY THAT THIS IS NOT THE AGENCY FOR YOU IF YOU WANT TO SPEAK WITH THE OWNER AT SOME POINT!

When I started with Greg Long, I was very satisfied. I called the office twice this week to get a…read morequote for a new vehicle. I was told at first that they would call me back. No call back. I called a second time and was placed on hold for almost nine minutes. The woman I spoke with both times, seemed to not care that she did not return my call. She did not apologize and made an excuse; which I would have accepted. I no longer have any faith in this agency that they are efficient. I am taking my business elsewhere.

I had the privilege of getting a referral to Cameron for coop insurance for my nyc apartment…read morethrough my real estate broker who I probably would go to for any referral. She is always spot on! I knew I probably wanted a higher end and reliable insurer like Chubb so I needed to find a broker who carries it. At first I wondered what was the point of working with brokers based outside of the city but I soon realized what set Cameron apart from the other brokers I talked in who were based in nyc. I'm a very...let's say, meticulous person...and I tend to have a million questions before I do anything. I've never understood homeowners insurance much even though I've already had it for 5 years on my last coop I owned. But i realized it was bc the broker I had at global coverage prior to this didn't care to explain anything to me. In fact, I had to chase her to answer my emails! Cameron is so different! He understands it very well, explains things thoroughly, and is super patient to boot! He really wants you to understand insurance and you never feel like he's trying to oversell you on anything. Moreover, he never acted like he was too busy to spend time answering my questions on the phone, and I can't say the same thing for another yelp high rated broker based in nyc. That broker was just as knowledgeable but he acted like answering my questions was such a nuisance. The whole point of having an intermediary between you and the insurance company is to have someone help you understand what level of coverage is sufficient for your needs and to understand what the insurers will and will not cover in the case you need to make a claim. If you can't do a simple thing like treat clients like they matter and like their questions matter, then you simply have no value in my opinion. Which is why despite getting similar quotes with Chubb from a nyc based brokerage, I went with Cameron. Nyc apt buyers, don't be afraid to work through an out of town broker for your insurance needs! You'll be in great hands with Cameron.

Working with Cameron was a pleasure. Since moving we have consolidated our home and auto insurance…read more He fielded at least three quotes and took the time to carefully explain each policy and make sure we got the right one for us. He was responded exceptionally fast when there was an issue with the car insurance policy at the DMV when I was trying to register my car. He fixed everything in a matter of minutes and made sure I got the updated policy as fast as possible so I did not need to do multiple DMV trips. Highly recommended.

I signed up with these guys for a renewal and they gave me the best quote for Cargo, Auto and GL…read more What really convinced me to go with them is that Richard and Peter were always super helpful and responsive before binding the policy, and are still attentive and are very easy to communicate with. When you need something, whether it is a change to a policy, endorsements or custom forms, I've never had anyone get back to me quicker. These guys will listen to your needs and will try to get you the best deal. I've recommended them to a few friends as well.

I have been working with the KIRKWOOD team for over 10 years. Our dental practices do a lot of…read moreonsite promotions that require COI to enter a building. I make multiple requests monthly and I am so grateful for Emily who always gets it done within 24hr, usually less! I recommend this team hands down!

Kevin at State Farm Insurance was extremely helpful for my insurance needs. He responded promptly…read moreto all my concerns and guided me through the process seamlessly. I was extremely glad to conduct my business with him.

We had a great experience with state Farm! We've purchased both homeowner's and auto insurance…read morewith great coverage at a great rate! Both our agent (Garret Byrne) and our account manager (Kevin Gray) were excellent to work with. They answered all of our questions and returned several calls or e-mails to make sure we received the personalized coverage that we needed. Thanks to both of you!

Everyone in the office has been extremely professional, caring and respectful. I would gladly…read morerecommend them to one and all!

Bill and Tom are true insurance professionals. I was recommended to this agency by my long time…read moreagent who is 'captive ' to only one brand of insurance and could not provide the coverage I required. The McCarthy agency demeanor is calm and knowledgeable while recognizing that accidents sometimes happen. Their explanations of how the industry really works and what is best for their clients is outstanding.

Julia has done an outstanding job of helping our business with all of our insurance needs. We have…read morea unique policy being that our business is auto repair. She's always available to answer questions.

From the owner: The J. Moore Insurance Agency is located in Mount Kisco, New York. We are committed to providing…read moreexcellent customer service by building long-lasting relationships with our clients. As an independent insurance agency, we are free to choose the best carrier for your insurance needs. We do not work for an insurance company; we work for you. We work on your side when you have a loss and follow through to see that you get fair, prompt payment and service. J. Moore Insurance Agency represents a carefully selected group of financially strong, reputable insurance companies; therefore, we are able to offer you the best coverage at the most competitive price. Our goal is to serve every client with reliable and honest customer service, while providing expansive products to accommodate your insurance needs. We hope to exceed all of your expectations by educating and talking you through your options to help you make the best decision when it comes to protecting your family, home, business and property. We offer auto insurance, home insurance, business insurance, pet insurance, and more. Call us today so we can help you find the best insurance program and discounts for you!