Brad is always willing and available to help me with all my insurance needs!!! He is a rockstar and…read morean asset to State Farm. I highly recommended!!!!

From the owner: Is to be perceived as a business that is able to provide honest information along with State Farm…read moreproducts that help State Farm customers handle the demands of life and reach their expectations. We make it our top priority to understand and meet the needs of customers and prospective customers we come in contact with. We make time for people, and our relationships are the strength of our office. License #: KY-DOI840841

Jake was incredibly helpful in guiding me through the various options for home coverage and…read morediscounts.

I spoke with Seth today from Jason Goh's office to add a vehicle to my policy. He answered every…read morequestion I had and was able to take care of business in a professional and pleasant manner. These guys are good at what they do!

Please save yourself the time, frustration, and headache and don't choose Sandra as your insurance…read moreagent. No one should have to deal with the level of frustration and distrust they have caused me. The customer service, if you want to call it service, provided by her office is unacceptable and unprofessional. First of all, Sandra's assistant never had an answer for my queries. Her standard response is "I don't know" or "That's not my job/I don't have that authority." When I asked who could help, she told me to call the Allstate call center or said Sandra could possibly help when she was free. If Sandra replied, it was days, if not weeks, later. Neither Sandra or her assistant offered to follow-up or research a question for me. The call center was more helpful with explaining what was going on, but I was misinformed on several occasions. When I received a bill for a remaining balance on my cancelled policy, I was told different explanations by Sandra and her assistant. When I asked for further explanation of how my monthly premiums had been applied, Sandra didn't respond. In January, over a month after I had cancelled my policies, I received a collections notice for my renter's policy. I called the office and the assistant told me it had been cancelled, couldn't explain why I received the notice, and did not offer to check it out. I had to call the call center again. They said the policy had not been cancelled and since it had been longer than 30 days, the originating agent had to cancel it. They sent a message asking Sandra to fix the error and marked the task as priority. It was probably a glitch in the Allstate system. However, I never was contacted by Sandra's office. I had to contact the call center again and file a complaint with Allstate's customer resolution department. After four days, I still did not receive any contact from anyone at Allstate. I have had to continue to follow-up. I was eventually told the policy had been cancelled and Sandra told Allstate corporate that she contacted me. I have received no emails or calls from Sandra about this matter. Allstate still hasn't sent me the requested documentation of the cancellation.

I have been with several insurance companies and have never been treated as well and as welcomed as…read moreI was here. Stephen is the man and will get you whatever you need at the price you need! he works hard to make sure his customers are taken care of and satisfied!

From the owner: Kentucky United Insurance is here for all your insurance needs at very competitive rates and 1st…read moreclass genuine service. Face it, insurance is never so important until you need it. We are here for YOU. Our goal is providing excellent insurance needs to individuals, families, small businesses, large corporations, and anyone in our great state. We intend to offer a product(s) that will help you live life to your fullest, without having to worry about when something happens. We will be there for you, when others may not. We are a locally owned minority veteran business that supports local businesses. We stand with the State of Kentucky and would like to represent ALL of the great Commonwealth. Call or email us today!