We asked Vicki Wagener agency for a quote for home and auto when we moved from Texas to Wisconsin…read moretwo years ago. Vicki and her team were quick to respond and provided thorough quotes for all our needs. She frequently checks in to make sure that our current needs are being met. In fact she pointed out that she could also provide me with insurance for my small business and it couldn't have been easier and now I'm fully covered. We did have a couple claims and all went smooth. Her quote was competitive but even if it costs a little more it would be completely worth it to work with Vicki and her agency.

I just switched my business to Vicki Wagener - American Family. She spent an hour meeting with me…read moreto review my home, auto and life insurance policies. She explained what coverages I had. We found some I didn't need and some I should add. She was very helpful and no pressure sales tactics. Highly recommend Vicki!

Wonderful agency to work with. I have dealt with Shannon a few times now and she has always been…read morevery helpful and easy to work with. Let's be honest: Insurance is hard. A lot of people don't understand their coverage or what they are paying for. This agency will actually take the time to tell you the ins and outs of your policy, treat you fairly and professionally, and you won't feel like the whole thing has just gone over your head. Would definitely recommend!

The service at this agency is excellent: friendly and knowledgeable. They really listen to your…read moreneeds and seek out the best deal for you. I'm a +70 year-old and this is the best agency I have ever dealt with. Fortunately, I have not needed to place a claim but I'm confident that they would deal with me fairly.

I have had the absolute best customer service experience with Heather Wilson. Heather has always…read moregone above and beyond to address any of my policy needs. She is extremely knowledgeable, professional, and personable. It has always been an excellent experience having Heather handle all of my policy needs. I feel that I was in the best and most capable hands as her customer. Thank you Heather!

From the owner: We are committed to providing our customers with the highest quality of service. As an Independent…read moreInsurance Agency we sell for a number of companies in order to offer you the best option for your situation. Our companies provide the following types insurance coverage: * High Risk Auto Insurance including Immediate Issue SR-22 Forms * Homeowner & Renters as well as Mobile Home Insurance * Motorcycle/ATV/Snowmobile Insurance * Boats and Personal Watercraft Insurance * Travel Trailer Insurance * Standard/Preferred Auto & Home Insurance Packages * Small Commercial or Business Package Policies

Don helped me good customer service he gave me good plan I added my family for free two members and…read morea discount definitely would recommend this service if you need towing assistance thanks a lot

Francisco Cabrera was amazing. He came to assist me with a flat tire on Sunday and was fast,…read moreefficient and very professional. He double checked his work and ensured the safety of my vehicle was good to go. Please pass this information along to him. He is a great roadside assistance employee of AAA!

Juli went above and beyond to set up the state farm app on my new phone this morning. I highly…read morerecommend this agency! Deborah

Aaron, Kristen, and Melissa are top notch in the insurance business. I switched companies because I…read morewanted to stay local and have someone I could talk to and know personally. Not only was their quote for my insurance 750.00 less than I was paying, their service is impeccable. I have my business, home-owners and auto insurance with them. I recently was involved in an auto accident and the claim process with State Farm is something I have never experienced. Not only were they quick, they towed my car to where I wanted it repaired, Gave me a claim number and the way to track it, and settled my claim within 2 weeks from start to finish. Im 68 years old and have NEVER had this kind of service in the insurance industry ever. I am sure glad I drove by the building on University avenue and stopped in. Mike Retired battalion/division chief for the MFD.

They frequently deny claims based on misleading information and bring in lower-tier engineering…read morefirms to present so-called "expert" opinions intended to pressure you into backing down. After the adjuster initially denied the claim, I was eventually able to get them to send an engineer out by completing a survey outlining my concerns. They denied the claim again, this time stating there was no hail damage at all. After pushing further, I was able to get a second engineer to inspect the property. That engineer acknowledged hail damage on the fascia and gutters, but claimed the marks on the roof were not hail-related, writing: "These are the result of aggressive evaluation by others, not hail." They then invoked the appraisal clause. After consulting with a public adjuster, it became clear that pursuing the appraisal process would likely cost more than it was worth financially. In effect, the process left me with little practical choice but to walk away. I do not recommend Rural Mutual for any services.

After 320 days the 2nd adjuster stated my claim for storm damages for $25,000. I was told that $600…read morewas what they would pay. The 1st adjuster called me 39 days after the storm. He wanted to know if I had pictures? I found out he lives in the same county. Really? You couldn't drag your ass over here? Didn't hear from him again until 6 months later after I sent a nasty text to him. They are trying to cover up by saying that I had the roof replace before I filed my claim. FALSE!

I have been with Thomas Bradley now for many years and have been very happy with both their prices…read moreand professionalism. Calls and concerns are always answered promptly. I saw someone complain about prior service but that gentleman is no longer working there. I couldn't be happier.

Twice attempted to contact them with poor/no response. First time I left two voicemails and…read morefinally, after three days, emailed Brad Zeman and he took two days to respond. Last week I sent an email to inquire about adding coverage. 48 hours with no response I switched agencies.

Jackie Rocco, at Sarah Drew Insurance, was incredibly helpful in my search for the best insurance…read more She answered my questions in a way that agents elsewhere were unable to....in a way that MADE SENSE! Insurance can be complicated but also so important so I really value her patience and willingness to teach.

From the owner: Our mission is to provide fast, accurate insurance quotes while providing you with excellent…read morecustomer service! Let us be the place you go for insurance coverage, auto insurance, home insurance, life insurance, and business insurance. Through many different methods, we work hard to be involved members of the community. Make us your location for quality insurance products. Our local team here is support you and cares about our Verona community! License #: WI-7995614, IA-7995614, IL-7995614