DO NOT USE THIS AGENCY. Their negligence led to my car registration being suspended for 10 months…read more I ended up with a $188 police ticket and a tarnished record. They take your money but don't do their job. Avoid Montini Xavier at all costs.

It took nearly 5 months to receive funds that were taken after a policy was canceled. And the last…read moreinteraction, I was told that they were required to send a check to an address that I let them know I no longer lived at. They said, it doesn't matter they needed to do that and wait another two weeks for me to confirm I didn't get the check. When I reiterated that I would not receive it because I no longer resided or leased that apartment, they said it didn't matter, that is what they needed to do. Additionally I needed to escalate the issue of canceling a car insurance policy to their corporate office as I was told by Montini that I could not cancel a policy for a car that I sold. I would not recommend this insurance broker and because of this ordeal, I would not recommend State Farm Insurance.

In general had a good experience with these guys in the past, however the past couple weeks they…read moreleft a couple messages on my phone acting as though there was a problem with my policy (stating there must be a 'mix-up" with a previous policy, they have it listed that we left the country..?) and when I call back they say there is no problem, but they'd like to sell me life insurance. I've twice told them I do not want their life insurance. They are good, but I wish they would stop with the spam calling. It made me worry that there was an actual issue with my policy.

Mr. Lowe is hands-down the best insurance agent I have ever had. He takes customer service very…read moreserious and will bend over backwards to help you out. We actually moved away but kept our policies with this office because he is that awesome.

I was looking for an insurance agent and I came across this agency and Magaly was amazing! She…read moreanswer all my question and did the best to give me a good rate . Very polite and very professional.

I highly recommend Brian Levitt and team at State Farm. Their professionalism and personal…read moreassistance are admirable! Magaly Lopez-Reyes was adamant to make sure my insurance did not lapse. Outstanding customer service and all others should follow their lead!! Thank you! Linda B.

I've been with Chris for years now and him and his staff has always taken care of me they've given…read moreme the best discounts and attended to all my needs and for that I thank them very much

Chris Foster gave me the best rate, when nobody else would. They are the BEST! Chris was determined…read moreto work with me even though my drivers record wasn't the best. He still did the impossible.

I've been with the agency for years, ever since friend told me about J.R. Orenstein when I was just…read morebuying my first apartment. When I called and asked J.R. for some guidance he asked me all the right questions and guided me in the right direction. Since then I have switched all my insurance (home, car, jewelry, and life) to J.R.'s Statefarm. His agent team is on the ball and J.R. always makes me feel safe and taken care of. Worth a call to experience the quality customer service for yourself.

My family and I are extremely grateful to Catherine and Maria over at Statefarm. They helped us…read moresave over $80 a month on car insurance. On top of that, we were able to obtain life insurance and rental insurance and still pay way less then we did with our previous insurers who only insured us for the car. The process was easy and painless and we couldn't be more satisfied.

Freddy from this agency is an amazing agent. He's always extremely responsive to my…read morerequests/questions and has a wealth of knowledge about insurance matters. Over the years we've established a great repertoire and I look forward to continuing to work with him and this agency on all my upcoming insurance needs. I highly recommend them to anyone in the market for insurance.

I have been with this agency for over 10 years. They've handled all my auto, motorcycle and renters…read morepolicies. They always - and without my asking them to do so - find me all the discounts possible on every policy. Now, everyone at the agency is nice and helpful, but my absolute go to is Michelene aka Mikie. She is responsive, knowledgeable and competent. She is also just so kind and friendly. Getting insurance usually sucks...these guys take all the annoyance and frustration out of the process. Plus, when you call them, they actually know who you are. It's just nice.

I had an outstanding experience working with my insurance agent. Not only did he take the time to…read moretruly understand my needs, but he also found me coverage that saved me a significant amount monthly. That level of attention and dedication is rare. His professionalism was impeccable from start to finish. I highly recommend working with him. Exceptional service all around!

I originally gave a positive review because my agent, Aristos, seemed helpful. But after signing…read moreup, State Farm raised my agreed rate. I was quoted $102/month with discounts for completing a defensive driving course ( paid $60 and sat through a grueling course for 6 hours) , signed up for the safe driving app ( tracks driving) and wrote two positive reviews . Later, they increased it to $168, claiming the underwriter found "points," even though I took the course to have that cleared. When I asked for written documentation showing how the premium was calculated, they refused. I wrote to Jon Farney , President and Chief Executive Officer of State Farm and received a letter back from Alan Wheeler which doubled down on his bait-and-switch . Would not recommend...waste of time.

I have been using this agency since I moved into the neighborhood over 30 years ago…read more Although State Farm is a little pricey when compared to other bundled policies, the service at this location has always been at a minimum good to excellent. Leila Escoto provided excellent service on 7/2/2026 and was courteous, prompt, and knowledgeable. Thanks Leila!

It's hard to tell that they actually represent INSURANCE at all, regardless that they are a State…read moreFarm agency which also makes another negative to their AWEFUL customer service. They really don't know INSURANCE at all and there's plenty of other STATE FARM agencies in Manhattan and thereabouts that can do a much better job than this one. Stay away from this place.