Steve Brandenburg is my all time favorite Insurance Professional. After being a State Farm client…read morefor many yrs I had to search out a more affordable carrier. My late Father Malcolm Saunders preferred Farm Bureau's product. they offer one of the best life insurance plans I have ever known of. My Son is carried on my policy. He had a accident which totaled his car. He hit a neighbors mailbox one morning as he was trying to pick up a co-worker in the rain. He hydroplaned Into a neighbors mailbox. We were grateful that only his car was involved. Our neighbor accepted our offer to replace his mailbox. We handled our neighbors damages out our pocket. So insurance paid him the value for his Infinity G37. Our Insurance tripled. We could no longer afford State Farm. I recalled my Fathers faith in Farm Bureau. I called Farm Bureau & was introduced to Steve Brandenburg. He assured me that he would work diligently to get us at a tolerable rate. Mr.Steve did exactly that. He got us coverage we could still afford. Fast forward 18 months, Allstate offered me what I thought was very comparable insurance but also included accident forgiveness. I switched to Allstate without discussing with Steve. Once Steve discovered my policies were canceled he reached out to see what the driving factor was for my change. He explained they also offered accident forgiveness. I could tell Steve still wanted to help me. I told him at this point it was too late to undo my change. His words were "Miss Cathy we try to treat our clients like family". Even though he knew I was switched at this point he still cared enough to let me know many insurance companies will give a super low quote to win your business. Be aware at policy renewal for a price increase. I appreciated his honesty & advice. His words about treating their clients like family was really hitting home with my emotions. I simply asked him if Allstate ends up doing this would he still consider writing for me again. His reply proved to me that I was already considered as family. Feeling bad over not giving him the opportunity to keep my business was bringing me down. I decided to write him a well deserved apology for my actions & once more asked would he take me on as a client if needed. His reply gave me comfort in knowing he was not mad at me. I could honestly tell it was about keeping their clients close & was definitely not about the commissions. Fast forward six months at policy renewal I saw the writing on the wall. It read like this. Sucker. I had been sucked in as a consumer. Definitely not treated as family with Allstate. I called my agent for an explanation since we had not had any tickets or accidents. I was fed some B_ _ _ S_ _ _ implying my age of 61 was a driving factor for the increase. I was so convinced about what my Insurance man had shared with me I had to let them know I was no slow leak. I shared with them exactly what I had been warned of. Suddenly the line was total silence. It felt good knowing I had stood up for myself & also was standing up for a very professional & family oriented Insurance Agent. The old quote of the grass is not always greener on the other side proved to be so so true. I am grateful for all the knowledge Mr. Steve has shared with us as well. You are very much appreciated Mr. Steve. God bless.

I had such a wonderful experience at AAA thanks to Lisa! She was incredibly friendly, professional,…read moreand genuinely happy to help. From the moment I walked in, she made the entire process easy and stress-free. It's clear she truly cares about providing excellent customer service, and her positive attitude made such a difference. Employees like Lisa are a huge asset to AAA. Thank you for going above and beyond--I really appreciate your kindness and exceptional service!

Great shop. It took another shop 3 months to do what these guys did in 3 hours. I have found my new…read moremechanic. Polite and very considerate.

I am former law enforcement, when it comes to homeowners to investments they will connect you with…read moreall your insurance needs. My go to person is Anne Blocker and she will always treat you like family and always looking out for your best interest. Look no further this is the place to get insurance. Tell Anne That Mark sent you. Thank you

Donna continues to EXCELLENT work for me. With absolutely no input from me rather than just let my…read morehomeowners simply renew, she researched other policies. She recommended staying with my existing policy and somehow reduced my premium by about 10%. How great is that? I am an old fart and have had homeowners for over 26 years. This has never happened. Donna sure is something.

Fantastic locally owned company with an excellent staff that is truly there for your every need. I…read morewould highly recommend this agency to anyone who is looking for insurance - the personal service aspect of Mappus is what sets them apart from the rest .

Yet again this hard-working State Farm Insurance agent went above and beyond what was needed, for…read morewhich I am so very, very grateful. Sitting there in her new offices (drop by, it is quite nice there on Maybank Highway), she did all of the work with just a few questions for me. And by the end of the time together, she had made great progress on something years old (and not the fault of State Farm Insurance). Scanning, typing, uploading to a State of South Carolina website, so all I have to do is monitor my emails and check-in on the website in a few days and continue to monitor. So very thankful to Emily and to her staff!

I worked with Emily to find an auto, home and flood insurance policy for my new home. As a first…read moretime homebuyer I had no idea what to expect (expected the worst lol. She was the biggest pleasure to work with & so reliable. I felt informed and supported through our journey and trusted her recommendations. She helped us bundle our policies also for maximum savings.

They are terrific. Great service. Positive atmosphere. I got the attention I needed and fast…read moreservice.

Joseline was very helpful & pleasant during my visit just made sure I left satisfied thank you…read moreJoseline

My wife and I recently purchased a property in Apopka Florida. We chose Alcova as our Mortgage Co…read more Alcova's people were excellent and did a great job working with putting together the Mortgage. The company continued to ask for the same information and documents over and over again. I understand that since the crisis Mortgage Companies have to be more vigilant. Alcova is on the verge of paranoia. All of this with a current rating score of over 815-820! I can't imagine what they would ask for from someone starting out or buying their first house. We built a house and paid off two homes on top of the rating. However this is the least of our issues. We didn't even pay the first payment to Alcova when we got a notice that they sold our Mortgage to Shellpoint . Shellpoint can not find our file per the auto telephone operator and you can not speak to a live person! This is the outcome of using Alcova Mortgage Company. This issue continues and Alcova gets one star because it is the least allowed!

Landon Kail and Tiffany Hammond worked extremely hard for me and I cannot express my appreciation…read moreenough! I am a first time home buyer and have been shot down by so many different lenders due to being a single income parent and Landon went the extra mile to help me find state assistance when so many others chose to not put in the effort! Landon and his team were extremely responsive and made my first time home buying process an absolute breeze! If you have any anxiety about the home buying process I highly suggest this team as they explain EVERYTHING in a manner you can understand, not to mention answer any and all questions without hesitation. I cannot rave enough about my positive experience!!! Thank you so much!!!!

They raise insurance 20% per year regardless of having no claims!…read moreRidiculous. The entire industry is a scam!

My wife's car was recently totaled in an accident while our daughter was driving. After having the…read morecar towed away, we immediately went to our State Farm agent's office. A young man named Daniel Wilson took us to his office and helped us navigate a complicated and convoluted process that included notifying the South Carolina DMV of the accident and getting the ball rolling on having the car evaluated by a body shop for damage. He also facilitated our accident report with the State Farm adjuster. What he did really well was handle my daughter and wife very professionally and put their minds at ease about the process and what would happen next. That took a tremendous load off my shoulders as "the Dad", who is suppose to know all this stuff but really doesn't have a clue. So thank you Daniel for a great job. You made a difficult day a little easier.