I waited until the last second as usual because I was dreading trying to find new car insurance…read moresince moving from Montana. I contacted Acceptance first because of their customer reviews online. I called and spoke with Nyra. After no more than 5 minutes on the phone, she said she'd have something for me within the hour. She called me back 3 minutes later with a quote!!!! The entire transaction took less than 20 minutes, start to finish, from the comfort of my home and I'm now set up with Florida car insurance at an amazing rate, insurance cards in hand!!! I didn't realize customer service like this existed anymore. I'm forever grateful to Nyra and Acceptance insurance for making this such an unbelievably easy task and such a pleasant "welcome to Florida" experience! Thank you!!!

What an amazing experience with Nyra here at the Milton location. We originally purchased insurance…read morevia online through the Acceptance website and needed to update certain information. Instead of calling a phone representative, we chose to go straight to the source in a Milton location and had the wonderful opportunity to meet Nyra. She was genuinely helpful along with having such a great personality and demeanor. Nyra assisted us and went above and beyond for our needs. I would and will recommend this company and location to all of our friends. Thank you Nyra for being so amazing.

Been a customer of Eric Cabiness State Farm for years. Do a good job for me with multiple policies.read more

This particular SF agency is one of the worse managed insurance agency's I've ever dealt with in…read moreany category. The local agents are basically paper pushers with very little knowledge of their policies, lazy and with total disregard for their clients. They will lead you on for months promising the best quotes and when it comes time to sign they'll increase the premium. Bait and switch. Horrible agency.

What could improve? Everything. From the staff not answering or returning phone calls in the…read moremornings, to more serious issues such as having my automobile insurance suspended, unbeknownst to myself, without cause. I would have been arrested if I had been stopped. I have been with State Farm for 35 years, and my parents were with State Farm before me. They are no longer the cornerstone of insurance services that they once were. To pay premium prices for insurance, I expect a minimum of service. If that makes me entitled, so be it. I will vote with my dollar and take my insurance business for myself, my family, and my home elsewhere.

I would not hire this agent if he was the only one left on earth! Worst experience ever and we have…read morebeen with State Farm for over 30 years. Doesn't answer the phone, screwed up the effective date on our policies and many more things! We moved to another agent and he messed that up and it has taken us 3 months to get it all corrected. Whatever you do find another agent. DO NOT RECOMMEND.

I don't believe you're in good hands with Allstate if anything I've tried to take care of an error…read morethat was created in my account the minute I received the renewal, I spent a month and a half to two months trying to work with the people in the office and Allstate themselves at some point my policy was going to renew and I'd be forced to pay the excessive premium of $420 more for a 6-month for their error not mine... They kept kicking the bucket down the road tell me to wait 6 days till they can update the system , well that was three times they said that, now the agent comes back 3 days after cancellation and she says they are agreeing to fix the mistake I've already moved on I'm at State farm, they had a month and a half to correct the error imagine if this was your grandfather or somebody younger that's unexperienced in taking care of yourself, originally I was giving the ladies at the office leeway that they did the best they could within the circumstances they had, but then they called me back today and left me know that they fixed it, I explained to them they also fixed the space shuttles o-rings after it blew up , how does that help me now.. . You are not in good hands with Allstate not at all do not recommend in any way.......

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. We are here to help you find the insurance protection you need and provide the best customer service possible.

Well it started out rocky and continued downhill. If you expect your bill to match what you were…read morequoted you are in for a big surprise! I got tired of asking for help in getting this resolved and we moved to another agent. They do not answer their phones but emails most of the time. They are short staffed and it is just frustrating to say the least. He never introduced himself or got involved in this mess. He blames the corporate office or his staff. Does not take responsibility for problems. Do not recommend this agent.

From the owner: FL-W394435 Our mission is to help people manage the risks of everyday life, recover from the…read moreunexpected and realize their dreams.