I usually have Mia help me with all of my needs and concerns. Mia is extremely helpful and…read morethorough. She's goes above and beyond for me. Mia is always so thoughtful and supportive. I would recommend her greatly. Beth Thomey is amazing as well and has trained Mia very well!!

I love state farm and Beth has always been so helpful to me. I've been a customer for years!!read more

Cat was amazing. She visited my 83 year-old mom to transition her from ridiculously expensive…read morebusiness Home and auto insurance to better coverage at a lower price. She answered all of our questions and asked a lot of questions to make sure we had what we needed. She was honoring, kind and patient through the whole process and even helped us through the process of canceling her old insurance which the company was doing everything to avoid. She made it so easy for my mom who was unable to do all the electronic signing and phone calls. Would 1000% recommend Cat.

I will say awesome experience here purchasing car insurance while I couldn't leave the house,…read moreeverything was taken care of in a nice and timely professional manner even with the lines of communication I only had available, don't think I'll be switching anytime soon.

I highly recommend them! Logan helped me and my wife and is very professional. He helped me save…read morelots of money! They are very easy to work with and have the best insurance. Contact them today!! I am very happy with Erie insurance. Thanks Logan!

From the owner: We are a team of professionals ready to help with whatever your insurance needs may be. We look…read moreforward to working with each individual to build relationships you can trust over the years to come. On the River in Wormleysburg!

This agent the people are very rude and disrespectful, i was talking with Marc the one agent and he…read morewas very rude to me and i had to repeat myself several times and then he hung up on me so i called back and talked to Alan Fetrow and he was very unprofessional too as marc told him that i was yelling at him and i told him several times i have a loud voice and wasnt yelling at him these people are not very friendly at all and shouldnt be an agent at all VERY UNPROFESSIONAL AND SHOULD HAVE THERE LICENSE REVOKED FOR BEING RUDE TO PEOPLE. all i wanted was a quot not to be treated like an asshole

I have received 5 start service from Becky Preneau, agent with the Fetro firm…read more One judges the quality of an organization by the quality of their hires to represent it. Becky deserves high praise for her recent management of my Erie auto insurance policy. She was quick to undersand my concerns and was very knowlegable about Erie's polices, and she was able to find appropriate solutions related to my issues. She reaffirmed my loyaly to Erie after a half century of service from Erie. As a relative newcomer to Mechanicsburg( 9 years) I have been very happy with all my contacts with the Fetro agency since "siging on" when we arrived here.. They are winners all. John Billman

I'm a new client of Hinkle Insurance and am very impressed with the speed of which they return…read morecalls and the pleasantness of their staff!

You have helped us through many stages - from homeownership, kids getting licenses, accidents,…read morestorm damage - thank you, we always know you are just a phone call away to answer our questions and great coverage! -Kathleen L., customer since 1984

We have been long-term clients of Wagner Insurance Agency (Hummelstown PA)/Erie Insurance Company…read more A few weeks ago, our teenage daughter was involved in a no-fault collision. During this experience, we realized why we are so appreciative of Wagner/Erie. First, our agent (Dale) was so compassionate, understanding, and responsive. Second, our assigned claims agent (Jessica) was amazingly empathetic, caring, and so quick to respond. Finally, our adjuster (Ramona) was so quick to respond and notify us of the status, next steps, and paperwork needed that we were completely flabbergasted. In fact, I called the company where the car was towed to inform them that sometime in the next week or so an adjuster would be contacting them and they informed me she had already been there and completed the review-- the same day! Wagner and Erie made the whole terrifying process (an accident involving our teen two hours from our home) a smooth and expeditious process and were so calm and collected that it eased our anxieties and worries. We now know why we have kept Wagner and Erie for 33 years-- yes, since I was 16! We are grateful that we do not need to "cash in" on our insurance frequently, but, when we do, we know they are there for us. There are lots of advertisements on the TV for all kinds of insurance companies, but, I wouldn't consider trading the relationship we have with our insurance company for another one. We are fortunate to have the benefits of a large company, with the personal feel of a small family. Thank you Wagner Insurance and Erie Insurance!

Val and the team have been outstanding for me and my family for the past three years. For ease of…read moreservice and availability, you cannot find a better agency.

This office is not open. When calling to update for a new vehicle we could not get an answer for…read moreHagerstown or Frederick 10:30 am Monday. Dropped by location in Hagerstown and it was closed.

I have been with Allstate since 1972. This office is fabulous. All of the ladies are friendly and…read moreprofessional. They are consistently top notch. It is also so great that they provide personal service and that you are talking to an accessible human being who is caring and knows what they are talking about. We are living in a world where competent customer service is largely non-existent. NOT HERE. These ladies always take care of my business. I appreciate so much all of your competence and wonderful demeanor. Thank you very much.

Even though we live in Carlisle, we choose Gieseler and Joyce to handle our all our insurance…read morelines, truck, snowmobile, car, home, contractor insurance, we love the service and great information they provide. We just couldn't think of using anyone else.

We have been customers for 15 years. The team is very professional, friendly, resposive and…read moreprovides excellent service. Mark was always helpful with suggestions and we are very greateful to him for saving us money especially when our daughter became a new driver and had to be added to our policy. We know that with them we get the best rates. We have already recommended this team to our friends and would always recommend them to anyone.

Claims service speaks volumes about an Insurer. Melanie Roland and her claims service at Penn…read moreNational Insurance were impressive and exceptional! We recently suffered tree damage from a lightning strike that resulted in the removal of five large trees. Ms. Roland initiated contact with us as our adjuster and provided us with the list of the documentation she needed to process our claim. Ms. Roland proactively managed our claim process and her responses were both quick and comprehensive. Our sincere thank you Ms. Roland and Penn National!

I've been dealing with a Penn National claim since an accident in May 2025. While the initial…read morepayment was issued in July, I was told all payments had been made -- only to learn later that a key supplemental request wasn't submitted until July 29. That information was not shared clearly with me, and I spent weeks chasing updates from both the adjuster and the body shop (Faulkner Collision). The adjuster and appraiser roles were never clearly explained until I escalated the issue myself. Meanwhile, I've been without my vehicle since early May and stuck in a rental with no clear timeline for when repairs will be completed or who's covering what. Penn National's lack of clarity, transparency, and urgency has made this one of the most frustrating insurance experiences I've ever had.