I never got to talk to a full time agent. I was emailed a quote for home insurance but never for…read moreauto and I was advised to get my car insurance from Hagerty. No follow up on anything. I had to go elsewhere. Not sure what happened with my experience, they came highly recommended.

My husband and I just purchased our first home this fall, he already had insurance through Antrim…read moreInsurance, I called around to get quotes and Angie was by far the most helpful and friendly. She work around to find us a good deal, and even once some additional inspections were completed on our home she followed up and got us an even better deal! We now pay less for all 3 of our vehicles than I was paying on just my 1!! She did not have to do all that she did, but we appreciate it so much! They have the best customer service. I will 100% recommend Antrim Insurance Agency to anyone looking for insurance. Best insurance company around!! Thank you so much Angie!!!

Joanna was very helpful during a stressful time when the insurance company that we previously had…read morewanted to cancel our homeowner insurance because the weather was not cooperating and we had to replace our roof.. Winters in West Virginia are not a good time to replace a roof, plus 20 days of rain did not help. Her office was very profession on getting info to us and setting up insurance for both our home and autos. Thank you for making a very stressful time much easier.

Always friendly. Always helpful. We've had teenage drivers, switched vehicles, etc. and they…read morealways make you feel important. We have personal auto ins and business auto insurance through them. We highly recommend!

I had an awesome experience with Kip and his employees thru my journey of recovering from an…read moreaccident. Kip and his employees were friendly, welcoming and very helpful with my needs and concerns. A great group of people to work with.

Received a mailer stating that I was per-approved for a refinance at a low rate. When I called…read morebefore the stated date on the mailer, I was told that the rate was not available and I had to "pay points" to get a rate almost a percent higher than the mailer promised. The refinance loan paperwork was loaded with "fees". Under a category of "Services You can Shop For" were things like courier fees. These were actually firm, fixed costs. Not things you can shop for. Total cost of loan was over 4% of the value. They said the refinance costs would be rolled into the "refinance". They offered to lower the costs for a fee. Started to feel like a timeshare deal. I ran.

Gabe Fortman was great. He was easy to work with and was never out of contact with me.read more

The tellers are consistently friendly, helpful, and professional. Whenever I have a question, they…read morerespond promptly. If they do not know the answer right away, they take the time to find it and follow up with the information I need as quickly as possible. I truly enjoy working with this bank and would highly recommend it to anyone considering opening an account or transferring one.

This is the "Karen" of all branches. There is always a delay due to calling to confirm checks, not…read morethe same friendly customer service as eastern blvd location so only used when I have a time constraint. For a better customer experience the training staff from other branches need to do a training for these associates.