Awesome customer service, Kyle explained my policy to me very well. Very experienced and…read moreprofessional staff.

Great office ! Great rates ! Awesome customer service ! Highly recommend !! Go in for a free quote…read more! Home, auto, life, or business!

I never got to talk to a full time agent. I was emailed a quote for home insurance but never for…read moreauto and I was advised to get my car insurance from Hagerty. No follow up on anything. I had to go elsewhere. Not sure what happened with my experience, they came highly recommended.

My husband and I just purchased our first home this fall, he already had insurance through Antrim…read moreInsurance, I called around to get quotes and Angie was by far the most helpful and friendly. She work around to find us a good deal, and even once some additional inspections were completed on our home she followed up and got us an even better deal! We now pay less for all 3 of our vehicles than I was paying on just my 1!! She did not have to do all that she did, but we appreciate it so much! They have the best customer service. I will 100% recommend Antrim Insurance Agency to anyone looking for insurance. Best insurance company around!! Thank you so much Angie!!!

When I received an FR-19 notice from the MVA I contacted my insurer and Mary Wright provided…read moreguidance on what was needed to get it handled. Mary was polite, prompt and efficient in getting my notice handled. Thanks Mary!

I have been with Tom's office for over a decade. They continue to get me the best discounts when…read moreavailable and are always very communicative and easy to reach whether it's a question about my bill or coverages.

I spoke with Tom the day before this reviews. After purchasing the policy from Tom he then informed…read moreme that he will email me a copy of my policy. Next day I still did not receive the email. I work in IT so I know how to check the spam folders. I called back and spoke with Tom directly and asked him if he could send me a copy of my policy. He was unhelpful and stated that he does not keep old sent emails. Seeing how he wanted to get rid of me overthephone, I then asked him if I could get another copy of my policy via email. He said he would have to write up another email in the most annoyed tone and stated that "he could send me an email, but would not know what he would put in there." Basically he did not want to help. Few minutes later he said good bye without providing me with any assitance. I've switched my insurance company since then. I would not recommend this guy.

My husband and I have officially gone back with Chad and State Farm for our insurance needs. A few…read moreyears ago we decided to go with another company, as time went on, it became apparent they weren't a good fit for our family's needs any longer. We had a great meeting with Chad and he has welcomed us back to the State Farm family providing us with great service, information and we were able to save $$$.

Went into his office four months ago one of the other insurance agents or secretary not sure what…read moreher capacity is was told to take ex-wife of policy I was a assured when I left that that had been done we pay auto pay so I do not physically look at the bill monthly for the month of March I received a statement that was coming out at the middle of the month I seen that my ex-wife I made a claim against my insurance when I called Mr. Slimmer he told me that he would be requiring me to obtain court paperwork letters from both of our lawyers I asked Mr. slimmer and State Farm plan to pay for that request because it wouldn't be free received answer I also ask for reimbursement for the four months that I was charged for her insurance he said he couldn't do that then I called corporate and basically told me the same thingThey couldn't do anything about it. Been with State Farm for over 16 years and my discount points that I get with State Farm will not allow me to switch companies unfortunately

This Valley Mall branch consistently has the best managers & customer service being a long time…read moreaccount holder. On Saturday, needing to come into a lobby for service, we found out that appointments are required for Saturdays. We were at PA Ave branch because it was closest location at that time. This manager provided a polar opposite experience from the Valley Mall branch. And watched me struggle with my dad for 5 minutes & showed 0 empathy about his wasted trip & difficulties in & out of the car. This was at 10:30am. She had 2 employees present, no customers & 1 appointment there & rudely turned us away. It's not always what you say, & I did understand, it's HOW you say it. We went to the Valley Mall branch just to try our luck. My 94yo father is in a wheelchair & difficult to get in & out of the vehicle. I walked in & told MS. KELLY STINE, who was alone & it was now 11:45am, I didn't have an apt but my 94yo father was in the car & could she help us. She advised typically an apt is required but she would be happy to help us. When I came back to the bank she personally opened the door for us & ushered us back to her office immediately. She worked quickly, efficiently & most importantly with empathy for my father's condition & age - she was attentive, friendly & patient with him. Upon thanking her, she modestly said that M&T's goal is to provide the best customer care & satisfaction. Ms. STINE exemplifies the kind of gracious representation a bank - who handles people's personal finances - should provide to the public. THANK YOU MS. STINE for your kind & efficient assistance & resolution.

The tellers are consistently friendly, helpful, and professional. Whenever I have a question, they…read morerespond promptly. If they do not know the answer right away, they take the time to find it and follow up with the information I need as quickly as possible. I truly enjoy working with this bank and would highly recommend it to anyone considering opening an account or transferring one.

This is the "Karen" of all branches. There is always a delay due to calling to confirm checks, not…read morethe same friendly customer service as eastern blvd location so only used when I have a time constraint. For a better customer experience the training staff from other branches need to do a training for these associates.

I had an awesome experience with Kip and his employees thru my journey of recovering from an…read moreaccident. Kip and his employees were friendly, welcoming and very helpful with my needs and concerns. A great group of people to work with.