I highly recommend this company. Everyone there is friendly, knowledgeable and wants to help you. I…read morealways go see them at Oxford. You won't be disappointed

I have been a loyal customer, always a on time payment, never a single late payment. Today upon…read moretaking out a new loan successfully of course, I find myself completely unappreciated. My interest rate was increased to an astounding 38.24 percent. While I did except the loan, finding myself in dire straight. I will never borrow money from these people again. Today they have lost a loyal customer forever. Their loss, my shame

We have enjoyed our relationship with 1st Bank of AL. They are always friendly and helpful with all…read moreour banking needs.

We moved here recently and needed a local bank as our old one was not in Alabama. We chose this…read morebank as it had a few locations in cities we frequently visit. The issues we have had been ridiculous, buying things online? Impossible. No matter if you have bought something multiples times from a certain site like Amazon or others and no matter the cost. YOUR CARD WILL BE DECLINED. Going to the store right next to your house? Your card will be declined. Another point, I have called multiple times and spoke to different people, all have been rude for no reason. Before I ever got slightly upset, they were getting upset and becoming hard to work with. Making snide comments and not listening to my entire question before they retort with some smartypants answer that didn't explain why their bank was failing me. The online banking is awful as well, you won't be able to log into that either, once they reset it for you you will be able to get on but once you log back out you will run into a wall again. I can go on and on here but if you are looking for a new bank DO NOT CHOOSE FIRST BANK OF ALABAMA!

Jarod is a great agent. He gives old-fashioned service and is terrific at follow-up. Anyone would…read morebe lucky to have him representing them as an agent. He's a hard worker and treats people right.

I have never been mistreated in this manner before. I will not be returning nor will I recommend…read morethis bank to my friends or family. It is hard to file a grievance because they don't listen the manager was condescending when trying to find a solution to the issue.

Miss Shirley was amazing help for me and very friendly she was a great help for me ....bless you…read moreguys

Bank card not accepted wit enterprise car rental & customer service , phone reps , even…read moreOver da phone ., not available after 5pm!!