As a small business owner of 21 years I am very attentive to both good and bad service. I recently…read moresaw a post on Facebook about Suzanne Oliver of Capital Gate Insurance specializing in small business insurance. I liked the fact the this was a local company and reached out to her to get a quote. I had been with my insurance company for many years but figured it wouldn't hurt to compare rates. I was immediately impressed with her customer service skills and when her quote was cheaper with better coverage I made the switch. Suzanne asked if I would be open to having her compare rates for our auto and RV insurance and since I like saving money of course I said yes. Suzanne once again came through with better rates and coverage and we switched all of our vehicles over to Capital Gate Insurance. I then took it upon myself to ask Suzanne for a homeowners quote and she hit it out of the park on that one too! I would like to add that I have never met Suzanne Oliver before this but I am obviously thrilled I made the initial decision to reach out to her. As a business owner I can really appreciate her work ethic and positive attitude she brings to her job. Do yourself a favor and let Suzanne Oliver of Capital Gate Insurance have a shot at your business . You might just save yourself some money and have an agent who's enthusiasm for her work is undeniable.

Katie is amazing! My husband and I used her for both our car and home insurance. She tried so…read morehard to get us the best coverage at the best price. Even when flood insurance became an issue she was in constant contact with us trying to get what works for us!

The Merriam Agency is a fantastic insurance firm to work with. They have recently helped my family…read morewith our automobile and homeowners policies, and also have worked with me on some specialized solutions for charitable organization insurance needs. They did in fact save our family money, but had that not been the case I still would have highly recommended them. The fact of the matter is that they went above and beyond my expectations when it came to talking with me, determining the current and future needs of my family, and tailoring policies that fit our budget as well as provided the coverage that we need. They have been quick to respond to emails, had flexible hours that fit into my busy schedule, and always were honest. They are a firm that sells insurance but provides peace of mind. Their integrity is second to none.

On our road trip, both batteries on our pick up truck went out. We were at RV park in Austerlitz…read moreso at least we were safe in our RV. Called State Farm RS and they could not find a provider. Called AAA and they were awesome, Zeb who was awesome came out about 30 minutes after I contacted AAA. He tested both batteries and they were both bad, both batteries had to be replaced, you cannot just replace one, but he only had one battery on the truck. He jumped our truck and it started and then said we could follow him back to AAA office which was 45 minutes away and they can install the two batteries or AAA could come out next morning between 8 and 10 and bring two batteries. We decided to have them come back the next morning. We did drive the truck for about 45 minutes and came back to campground and because batteries so dead it would not start again. The next morning AAA called just a few minutes after 8 and said Julio would be at our location in about 45 minutes after he does a tire change for another driver. He got to us quicker than that and Julio was also awesome. Julio got both batteries installed, when he took out one of old batteries, that one was leaking acid so that was one of the battery issues. I have dealt with other AAA roadside locations but this one is probably one of the best I have dealt with. High marks for Zeb & Julio and this AAA office

Use Roadside assistance on 9/7/25. Im from Long Island and had my issue in Catskills area. Call my…read moreAAA who transferred me to the Hudson Valley AAA they took my info and called within minutes to tell me help was on the way ETA 55 minutes. Raihan showed up 1 hour 5 minutes later which I thought was pretty good considering I felt we were in the boondocks. Raihan was polite, considerate and completed the repair quickly and got us back on the road and we made our tee time. Thank you Raihan Everyone should have AAA It's worth every dollar.

I had a great experience working with Mary Ann O'Brien for my auto and home insurance. She was…read moreproactive from the start, took the time to understand my individual needs, and explained all my options in a clear, detailed way. Best of all, she saved me a lot of money without cutting corners on coverage. Mary Ann is knowledgeable, responsive, and genuinely cares about her clients. I wouldn't hesitate to recommend her.

MaryAnn has been my insurance agent for several years now. She always has the correct and current…read moreinformation regarding my Healthcare insurance. If she is not certain of an answer, she always calls me back after researching it. She is a person who does her job well. I consider myself very lucky to have her working in the insurance industry.