I have been a happy Paul Diaz customer since 2013. Elisa…read moreDavidson has been my Account Manager for the entire time and I really enjoy working with her. Not only do I get really good service from her specifically, but Paul Diaz, in general, can find extremely competitive rates. I have both Auto and Home policies through Mercury and also insurance for rental properties through Safeco. Rates do go up yearly which seems to be uncontrollable, but overall I am happy and would recommend them.

I was looking for an insurance company For my home and unfortunately I've had the worse luck. UNTIL…read moreI called this agency. They scheduled a Same day appointment. When I got there I was greeted by a wonderful and friendly front desk lady. She took me to an office to speak with Rebecca, this couldn't have gone any better. She was so helpful and so informative. I told her what I was looking for and she nailed it. She took her time explaining everything about the policy. Thank you Rebecca for all your help and assistance. I will definitely refer my family and friends to you. FYI: during this pandering they are surely following any and all guidelines.

We are so grateful we found Annie and to have her as a resource for our future health insurance…read moreadventures. Navigating the labyrinth of insurance options as a family seeking coverage outside of a traditional employer path is a reliable headache, and we had never before felt like we were making a fully informed decision about what path and plan would actually be best for us -- because it's virtually impossible to do that with the way insurance info is essentially presented in a different language. Annie is the translator we've always wished we had. We will be relying on her knowledge and thoughtful guidance for every future insurance decision, and if you're in a similar scenario and finding yourself overwhelmed by the mess of insurance info in front of you, I'd strongly suggest reaching out to her to do the same, too.

Annie is phenomenal! She is knowledgeable and above all, an excellent communicator. I have been…read moreusing her brokerage services for my law firm group health insurance for two years now and I could not be happier. I highly recommend her. She is always so patient, quick to reply, and very organized. She's exactly what stellar customer service should be. 10/10 Annie!

Very warm and welcoming office. Ronaldo (not the soccer player) and James spent 1 1/2 hours working…read moreon to improve my "bundle"! So calm and easy going, a pleasure. Melodee, the owner , promptly introduced herself and was very engaging. Very explanatory! So appreciated Robin

From the owner: Cost Wise Insurance provides Commercial Insurance, Auto and Home Insurance, Life and Health…read moreInsurance to all of California, including Anaheim, Laguna Beach, Irvine, Burbank, Calabasas, Newport Beach, Eagle Rock, PLUS Gilbert, Scottsdale, and Queen Creek, Arizona.

If you're ever in need of an honest, caring, and knowledgeable insurance agent, Mr. Maaz is the…read moreright person to go to. I had several questions regarding my Insurance, he was extremely helpful by guiding me in the right direction. Thank you for all your help, Mr. Maaz!

Mr. Maaz is the most honest and professional agent I have ever met. He is very direct and forward…read moreabout what he can do to obtain proper coverage, very knowledgeable and always prompt on any concerns you might have. I would like to thank Mr. Maaz for his time and professional help. I would highly recommend him as an insurance agent. He provided excellent service with exceptional prices!

I'm disappointed with my experience. My premium jumped by $800-$900 with no clear or direct notice,…read moreand the policy was auto-renewed without my explicit consent--even with such a significant increase. When there's a price change this large, you'd expect clear communication and some form of confirmation. Instead, the only message I received was a vague "Your auto renewal is all set," which didn't clearly explain the new rate. After contacting customer support, I was repeatedly told that an email had been sent, but I never received anything that actually outlined or justified the increase. There was no real accountability or attempt to resolve the situation. Overall, the process felt frustrating and poorly managed. I strongly suggest others double-check their renewal details and seriously consider other insurance options. I would not recommend Progressive based on this experience.

a newer car. I was paying $126 a month for my 2016 Ford Focus and due to the accident even though…read moreit wasn't my fault, it goes up to $150. So, frustrated, I start shopping around for new car insurance and get a quote from Geico for $153 and some change instead of $182 and some change. I call Progressive to see if they can beat or match the Geico quote and they say that they can't. Once this month is up with Progressive, I'm switching over immediately to Geico. I will never do business with Progressive insurance ever again. My 2016 Ford Focus was being financed and I'm still responsible for the remaining balance which is approximately $7k which means I'll still have to pay that monthly payment along with the new car payment that I have all because they're sitting around doing nothing to get me paid the value of the car so that I can figure out what will be left to pay. I'll be impatiently waiting to hear about what my options are when or if they are ever presented to me. Buyer beware. And always remember to have GAP insurance which is what I thought I had through the lender.

I have had the pleasure of using Theresa's services for years. And if anyone can make insurance…read morepleasurable, it is her. He is knowledgeable. She is caring. And she is always a pleasure to deal with. And she will go the extra mile for you. Theresa is the best!

Theresa has been my insurance agent from the start. She truly embodies customer first. I went…read morethrough a high stress situation where I was required to get a roof replaced. She stood by me and helped me navigate an extremely difficult situation and am so very grateful for her support and guidance. If you are seeking an agent, Theresa is a gem and recommend her 1000%! Marking this as a 6 star review

Naira was very helpful and efficient. She provided me with clear details of each quote. The process…read moreof obtaining renters insurance was seamless.

I've been working with Naira for a while now, and she's always been super helpful and easy to work…read morewith. Today, she and Chris helped my brother with his property insurance, and they were great as always! Naira really knows her stuff, she gives you detailed info based on your situation, answers all your questions clearly, and doesn't try to sell you anything you don't need. She's honest, straightforward, and will tell you if your current setup is already a good deal or if she can beat it. Thanks again, Naira and Chris! Really appreciate you both for helping us out today.

Working with Amik Gasparyan on my home insurance was a total game-changer. He made the whole…read moreprocess simple, fast, and actually enjoyable. Amik is super knowledgeable, incredibly responsive, and genuinely cares about getting you the best coverage for your needs. He took the time to explain everything clearly, answered all my questions, and found me a great policy at a great rate. It's rare to find someone this professional and easy to work with. If you need insurance and want peace of mind, call Amik--you'll be glad you did!

Amik is my reliable insurance partner when it comes to providing insurance quotes for potential…read morebuyers. We are always 1 step ahead of the competition when writing offers and equally informative for future buyers on my listings. Insurance costs and availability are tough these days, however I trust Amik to make the correct suggestions and find a policy that works. Thank you as always!

Ive been with office for right about 5 years now, primarily dealing with reneh, let me start off by…read moresaying he's attentive, always answers my questions promptly, makes sure any requests I have are taken care of. And he also found me the best deals for insurance on all my cars. Reneh has been amazing through this whole relationship and I highly recommend him for anyone looking to insure their vehicle, house or valuable items.

Such awful service!…read more l've had this insurance for a year and never bothered anyone or been an annoying customer. Yesterday I called for the first time and spoke with a few representatives; everything was fine until today, when I called again and spoke with REHEN, who told me more than five times, "OH SORRY I DIDN'T KNOW YOU WERE COUNTING EVERY SINGLE DOLLAR" Excuse me?????? Please note I just asked him to explain why my rate for insurance is not dropping on June 1st (the renewal date). I don't want to go into detail, but the whole conversation was odd and very unpleasant. How do you allow your representatives to talk this way? Since when did this become the norm?

Roman Empire Ins. Agency has been an incredible resource. Everyone on the team is professional and…read morehelpful but I have mainly worked with Tomik and he has been exceptional. He is responsive, knowledgeable, and genuinely committed to make the process easy and clear. I truly appreciate the level of service he and the team provide and highly recommend them.

My family has our car insurance with this agency for a couple of years now, and always received a…read moregreat customer service. Especially I want to express my appreciation towards Henry, who provided very quick response. (No need to wait on the line , they pick up very quickly) It was Friday evening, and they had only 30 min before closing, but Henry helped me to renew my insurance policy last min. Instead of having me to wait on the line, he suggested to call me back whenever he's done. And only within 5-10 min he finished all the work, sent all the docs to me to sign, and was extremely careful to not miss anything. It was urgent because of the upcoming weekend. Henry asked me to provide some docs that I didn't have with me, and I could've forward him only later that day. He said that's fine, he can do the rest on Monday, but as of Friday I had my renewal ready within 20 min. On Monday I started receiving new emails, which was indicating how hardworking was Henry. Of course I totally forgot that he needs to do something else on my case, but he DID NOT! I was ready to go with all my paperwork without even worrying! Henry was quick when responding my text messages, and to be honest I asked a looot of questions Thank you again for great customer service!