Beth Ladzinski is a caring, knowledgeable and thorough broker. She truly works FOR HER CLIENTS! She…read morefollows up as needed and will help in any manner she is able. I HIGHLY recommend her!!!

Holly at Hurley Insurance is so great to work with. She is very knowledgeable and patient and…read moreanswers all of our questions. We have been with Hurley Insurance for our Homeowners Insurance for many years and have no reason to ever change. I would recommend this insurance company to everyone. Mary Rodriguez

John and his team have been providing me service par excellence. They are a very supportive as well…read moreas a responsive team. Their team has worked with me for getting better rates and optimizing my coverage, making it realistic and practical, based on their experience. In fact I have, periodically, compared prices with others and decided to continue with them. And when it comes to claims they have always stepped up and helped me, worked with the adjusters. When I had a cracked windshield, they even directed me to a shop who could get it replaced with the OEM part. I am extremely satisfied with this team and look forward to more years together.

Customer since 2018 with a homeowner's insurance plan. Despite my best efforts, have never once…read morereached or spoken to an office principal in that entire time. Lackluster recall and customer service, and impossible to contact above all. I filed a viable claim with Erie Insurance for a burst pipe in December 2022, which I am still attempting to reconcile, with no guidance or assistance from this agency. At every turn, Casper has failed to advocate for me, instructing me at one point to defer to Erie's adjuster, all the while knowing almost nothing about me, my policy and associated rights, or my prior attempts at communication. Needless to say, I've recently filed an insurance complaint with the Commonwealth. If you've had good experience with Casper, that's as it should be. I decidedly have not, and am disappointed to hear from others than my experience is not only ordinary, it's commonplace. I will be switching to another agency upon resolution of my claim. If my request is denied, I'll be leaving Erie altogether, and largely on account of the indifference of this agency.

Everyone is kind, caring, informative, quick to respond, efficient and professional…read more I always get answers to my questions about my policy and they send requested documents the same day I ask for them.

I had a wonderful experience! I worked with Mike Hall who walked me through every step of the way…read morein getting my windshield fixed. I highly reccomend him and this office for all insurance needs!

I've been using Joe Walters agency for over 10 years. Solid customer service, fast COI turnaround…read moretimes, and always able to troubleshoot our needs. Also, they offer care, custody and control for our power washing policy which is a huge bonus

From one of the best to the Best of Business insurance Agencies in the Country. J D Walters is by…read moreFar the very best to do business with for the reason that I've been covered by them for over ten years and I've gotten to know some of the nicest and sweetest people on the Planet. They have taken care of me on hand and foot and I'm still here because of the Best treatment that anyone can obtain. From the top to the bottom are the best Customer Service and Brokers imaginable. My Agent I'm so proud of is Sarah and she is by far saved me and has brought me more joy than I can say. I recently told her to tell her Husband that he Better be a Good Boy because he's got the Most Wonderful Wife and she is a Blessing to me each time that I need her to handle my Affairs for my business. She's always so unbelievably helpful to me every since I met her over the phone and it's been so exciting to know that I can rest easy with her in my Corner. Thanks J D Walters Insurance for the Pressure Washing World, because your a Life Saver and that means your Flavors are the Bes t.

My husband and I have had Dan Novakovich as our Erie agent since 1998, and I can not recommend him…read morehighly enough. He is professional, friendly, kind, empathetic, and explains our policy thoroughly. Dan can even make being rear-ended a positive experience (no easy feat - but one that he did very recently)! I wish there were 6 stars available - Novakovich Agency would get it!

Damien White was very instrumental for changing my State Farm Insurance from Texas to Pennsylvania…read more He was very easy to talk to and very thorough on his explanation of things. I would highly recommend him! Vikki Procter

I did an online inquiry for insurance and started configuring it myself. I was with Erie for over…read more10 years and wanted to explore other options. I was contacted by Damien and he spent well over an hour with me reviewing all of the coverages tailoring an insurance quote specific to my needs. Above and beyond is an understatement. He even took the time to follow up today after the sale to share a piece of information with me. I couldn't have asked for a better experience and more importantly, a better business/person to partner with my on my insurance needs.

The agents in this office are very friendly and helpful when looking for insurance. They quoted ten…read moredifferent companies and got a price and protection needed.