I was with this agency (We'll call them MP for simplicity) for about 6 years and went with them as…read morea good friend was employed there. After the first year my friend left the company and we stayed with the agency. We started shopping after a few years after no one from the agency ever reached out to check on us, see if life situations changed or anything related to making sure we had proper coverage. After all this is the main reason to go with an agent and buy direct isn't it? To make sure someone else is taking care of you when you are too busy to remember things like insurance renewals and updates? We recently moved and shopped with a new agency. This new agency provided MP with an Acord to cancel our auto policies effective 7/30/2020 and it was sent on 7/23/20 @ 1:38pm. MP employee Mike Dickson never processed the paperwork and we continued to be charged for an auto policy that was supposed to be canceled. Upon learning this I reached out to MP and Mike Dickson was not available so I asked for MP directly. I explained the situation to MP and told him I was unhappy that the paperwork was never processed. MP proceeded to tell me "IF we received it....." so I stopped him and gave him the exact date and time the email was sent to Dickson. He was going down a road to relieve himself of any wrong doing and place blame on others hiding behind the excuse that they didn't receive the email. After the very specific dates and times given he responded with "IF it was filled out properly you would have the premiums refunded", again insinuating that it was someone else's fault and not their own. I aaked if it was done wrong why wouldn't Dickson say something then and not just ignore it? At this point I was annoyed and asked why he kept saying IF this or IF that when clearly the form was sent, received, filled out properly, signed by my wife and no one in his office ever processed the paperwork. He should just assume some responsibility, apologize for the headache and make me whole again. He proceeded to get loud and we finally just started cursing at each other and then I hung up on him. This is what bad business people do. He is more concerned about being voted Montcos best by his friends on Facebook than he is actually being the best. Its simple, his agency didn't process legal paperwork, kept the policy on the books so he can get paid and then got defensive when called out. Thankfully the agency I switched too offered to handle this for me as MP seems to be a POS and I couldn't keep calm when someone messes up and then doubles down and blames others for their mistake. Be wary if switching here. Everything is fine until it isn't and they won't do what's best for you. That is the opposite of what an Insurance Agent is supposed to do. Mike

This company is on my website, everymailbox.shop blog and stevehforman.com . for insurance…read moreneeds. I recently had the pleasure of reconnecting with my former agent who had worked for a competitor. I had been with them for about 7 years and had a great relationship with the company. Although I wasn't exactly sure where to find them, I was able to locate them through a quick online search. I was thrilled to find out that they were still in the business and had joined a new company. I reached out to them and we were able to pick up right where we left off. They were extremely helpful and knowledgeable, and I felt like they had my best interests at heart. I would highly recommend this agent to anyone looking for a reliable and experienced professional. The agent that I speak of his wife knows one of the girls that work here. Highly recommend this company. Just please one thing, no need to vote for bucks county. any insurance policy go to these guys, I used to deal with the ones across from Giant supermarket, that location moved. erie ins then I went to geico for 6 months and found , the agent was warren. warren rocked he knew his stuff for ins. This company had to help me switch because of different circumstances.

I have been with Gary Nace State Farm office for over 10 years now, and I can't say enough good…read morethings about this office. ALL the staff is friendly and treat you like a friend and neighbor. The last thing you feel like is just another number whenever you call, email or stop in. They have walked me through understand the various policies I've had over the years as life has changed, been there to answer any questions and shared a few laughs (or more). I don't care where life takes me, THIS office will always be my State Farm representative.

Great office to work with!! The staff is friendly and…read moreknowledgeable of all their services, but more importantly they always go the extra mile to help whenever they can. They provided great rates for our insurance needs, but their customer service is what keeps us coming back.

It is my pleasure to offer a review on my experience with the Drexel Agency which has been ongoing…read morefor many years. If you are looking for a full service agency that always goes the extra step in representing you with your insurance needs, look no further. This agency has provided exceptional service in offering great protection with reputable insurers at very competitive costs year after year. In particular, Ryan Malloy will review your coverage and make suggestions without being asked. I highly recommend the Drexel Agency and if you are needing an insurance agency, make them your first choice.

Ryan and the team are fantastic. For my business, the two most important things are to keep things…read moremoving without hiccups and to make sure I'm covered. We've been with them for about 4 years. On a number of occasions, I've needed quick answers to address specific situations for my business. Ryan and the team are always a phone call away. The speed is amazing and thoroughness is amazing. Highly recommend.

I have had multiple lines of insurance through Alicia Ondik for over a decade. They have been…read moreextremely pleasant to deal with and have great customer service. The only line I did not put with them was a business policy that was not competitively priced in my opinion from Nationwide. I would highly recommend this agency.

Jerry Gaines and staff are amazing! Saved a significant amount over my previous carrier!!read more

I have been dealing with Southeastern PA Insurance for 15 years. The pricing, as well as the…read moreservice, is second to none. Southeastern PA Insurance is a business with a one-on-one personal relationship with its clients.

Brian and Larry are a great team to work with. They help our company to save thousands of dollars…read more They are always there to help answering questions quickly and efficiently.

I remain a loyal client after five years. Very patient with all my questions over the years and…read morethankful to do business here.

JAB Insurance Brokers went above and beyond with top quality service and follow through. After…read morebeing told by my now former insurance company of 20 years they were raising my rates 3 fold to add a youthful driver, I knew it was time to go shopping with an Insurance Broker. After checking online, JAB Insurance came highly recommended. My call and case was taken immediately where the agent prioritized me and spend 2 hours on the phone gathering all the necessary information. No empty promises to call me back but excellent service within minutes of my initial contact! I just wished I had contacted them years ago! Very HIGHLY recommended!!

We had auto and home owner's insurance with J. Coyle & Associates for about 8 years. Recently, we…read morechecked prices with another company and found we could save $1100 on just auto coverage. After we called Coyle's office to cancel, John Coyle called and said we could have the same coverage we've had all along for $530/year less if we switched from a 6 month to 1 year plan. Clearly, this was a ploy by Coyle to keep us as customers. As an agent who we trusted, why didn't he alert us if we were truly entitled to this much of a discount? In a follow-up phone call he had no viable explanation for over-charging us except that he was always working in our best interest. We've cancelled all our policies with him. While probably not criminal, this is certainly blatant unethical behavior on the part of an insurance company.

Been With this insurance agency for 5 years. Switched to them after my last insurance agent…read morecouldn't seem to provide me with a reasonable homeowners insurance policy. The agents are always friendly, helpful, and knowledgeable anytime I've called. A lot of times are even willing to go out their way to help and explain things I do not understand. If you are looking for a insurance agent for what ever you need, inside or out of the greater Philadelphia area *I live in York county!* do not hesitate to call them.