After my father's job relocated us back to the Chicagoland area 20 years ago, my father obtained…read morehis car and renter's insurance with Mark at State Farm. When I turned 16, I was added to his policy, and my sister as well a few years later when she turned 16 and we both needed car insurance. The various discounts available helped get us a good rate. After many new car changes, removal of my sister when she married, addition of my step sister and step mother when my dad re-married, we still received low rates for great coverage. At 21, I was foolish and got a DUI and when my father called Mark, he just laughed and said "kids will be kids." My rate didn't increase. Even with other incidents (a not-fault accident I was in, a speeding ticket, etc) my rate never increased. Fast foward 8 years, and I moved out on my own. I branched off of my dad's policy and obtained my own for car and renter's insurance. The bf had Esurance or some crap, so I made him leave and he joined my policy. Not only did that help again with multiple discounts, but Esurance was charging him 6 times what Mark quoted him for his vehicle. That's huge! Needless to say, the bf was thrilled. Esurance considered the bf a "high risk" driver.... not sure what criteria they used to determine that, but apparently it didn't matter with SF. He was ecstatic that he would no longer pay such a high premium for lousy coverage. Just last month, a deer ran out straight into the bf's car. The damage didn't seem too terrible (I had my own deer experience ten years ago with far worse damage). State Farm gave us a reputable body shop to repair the car and set us up with a very nice rental car with Enterprise. Thanks to comprehensive, we didn't pay a dime. If we didn't have comprehensive, the bill would have been our responsibility - a grand total of over $5200! For a mere $103 per month for two vehicles (one with full coverage, the other with full coverage - collision) and renter's insurance... I am more than pleased. Everytime we have a question or need to update something on our policy, Mark has been extrememly helpful. His assistants are equally helpful the few times Mark was not in the office. He is also quick to respond via e-mail if you choose to go that route. Many months ago, the bf talked about insurance shopping, because he felt that we could get a better rate, despite my longtime relationship with Mark and State Farm. After the deer incident, he has changed his tune and agreed State Farm is the way to go. I couldn't agree more. It would take a LOT to make me change insurance companies. Kudos to Mark Lathrop and State Farm.

I JUST got off the phone w/ Veronica, & I was calling originally cause i was trying to get a quote…read moreonline and my vehicle model wouldn't pull up, so I called the closest office 2 me and she informed me that i could get an more accurate quote w/ her...so since i am in need of a new policy today.. i asked her to give me a quote....but when we got down to the logistics of it.... she couldn't give me a answer to what my van model would be, so she did NOTHING MORE than the online program did.... THEN she was trying to tell me that i would have to put my common law husband on the policy even though he lives in a different state,,, and dosent drive my car EVER... when i said she was making this more difficult that it really was.... my father owns an insurance company and i KNOW that i don't have to have my common law husband on my policy when he dosent live with me or drive my car .... then at the end she was VERY RUDE, about everything and couldn't spell my very easy last names right.....2ce! i certainly hope she shredded my info cause i surely won't do business with them EVER & surely would not recommend HER!

What a pleasure working with this man! Even at a distance! He is insuring our rental property. He…read moreis always pleasant, helpful and professional! I will give him a A+ any time of the day.

I Just want to say , this is the best insurance agency I have ever worked with, everyone especially…read moreLavelle is great! He always is helpful and efficient in getting back to me with whatever information I need. He has given me great quotes, I have several policies with Lavelle. If you are looking for helpful, courteous , kind, understanding, and always there for you, THIS IS THE INSURANCE AGENCY FOR YOU!!! Caren

Absolutely the BEST insurance agent, and agency, I have ever done business with! I have been a…read moreclient of Nick's for better than twenty years. He is friendly, approachable and professional. Unlike many in the insurance business, Nick treats you like he appreciates your business, not as a policy number. Every year, Nick reaches out to touch base with me just to see if things have changed or if I need to review any of my policies. As my kids have gotten older and kept their driving records clean (no jinx) I have received calls from Nick's office alerting me tot he point that my premiums have gone DOWN!! When is the last time you have heard that? As a company, American Family has stood by me and my family SEVERAL times. They are honest and reliable, competitive on price, and reachable. I wouldn't hesitate to recommend American Family and especially the Nick Diorio Agency to anyone. they are a pleasure to do business with!

I just switched over to the Nick Diorio Agency and am so happy I did. The customer service and…read morepersonal attention I have received from both Nick and Dana are second to none. Just like the company name, I feel treated like family. I would definitely recommend this agency if you're looking for a new agent.

We've been with Paul Skarr and Bill Skarr before him for over ten years, and Jen Skarr, too. We…read morehave individual auto policies, homeowners policies, umbrella policies, and even my business policy is with them. I trust them with everything I have and I refer everyone I know to them. They are the most caring and responsive insurance agents I've ever worked with. Give them a try, you won't be disappointed. They always give great advice and great service. Every company should be more like Skarr insurance.

This office is just what my husband and I were looking for, personal and local. Carter was…read moreattentive, professional, polite, personable, informative, respectful and genuinely very pleasant. I highly recommend this office!

Scott is a fantastic State Farm agent. Given that he is located downtown Batavia he's never too far…read moreout of the way. Great insurance knowledge and a team who truly cares for your well-being!

I wanted to take a moment to share with everyone the outstanding experience I have had over the…read morelast five years working with Robert Slayton. He is conscientious, detail-oriented, responsive and personable. If anyone can make insurance fun, it's him! My family and I rely on Robert when we have any life changes. He found the best life insurance for each of us(event though they were through 2 differnet comapnies and potentially moe work for him) and has assisted us with short term medical insurance twice now. I would recommend him to anyone wholeheartedly. He is an honest, trustworthy businessman who I feel I can call anytime I have a question.

Robert Slayton knows more about Health Insurance then any one I have known in my 25 year career as…read morea CPA. With the transition to Obamacare Robert has been an invaluable resource. His knowledge of health insurance is nearly encyclopedic. If he doesn't know the answers, he knows how to get the answers. I have referred Robert my most important clients and he has done an incredible job with them.

Elizabeth is absolutely wonderful to work with!! She is always looking to help me find the best…read morequotes for my insurance! I also got my life insurance from them which originally I didn't realize they even had that service. My cars, house and life insurance is all with them! Elizabeth is Always there to answer any questions I have and Rick is great as well. Call Elizabeth and get great advice, insurance ( my prices are really good), house and cars all have good prices! Elizabeth is a great person!! Super friendly, very knowledgeable and so nice to talk to!!

Rick staff always respond to my questions quickly I appreciate it great service thank you !read more

I have been using Petrella Insurance agency for past 7 years. they took care of our needs long term…read morecare to short term medical & to market place. Great service, Chuck is very nice to work with and has lot of patience explain each of my questions. I would recommend use this Agency for your healthcare needs. - thanks, Konda.

My experience with The Petrella Insurance Agency was exceptional. Charles is very friendly and…read moreknowledgeable. He is patient, understanding and went the extra mile to ensure I received the best health coverage. I wholeheartedly recommend him to anyone searching for reliable insurance services.