I've been using Bell & Hudson for over ten years and anytime I have an issue they jump right to it…read morewith really speedy and friendly customer service. They help you when you need it, and that's what you want in an insurance company. Special shout out to Christine and Elizabeth for being such a super help in times of need.

From the owner: Servicing Western Massachusetts for over 100 years…read more Bell & Hudson Insurance Agency, Inc. has been servicing the residents of Belchertown, Massachusetts and the surrounding towns of Hampshire and Hampden Counties for well over 100 years! In fact, our roots go back to Civil War Days. The mission of Bell & Hudson is to provide our customers with the best advice on insurance to protect their property, casualty, life, disability, health, and commercial insurance needs. We work to assure that our customers secure appropriate insurance at a fair and reasonable cost from a financially strong insurer. We encourage our customers to communicate and meet with us as often as possible to keep us up to date on the changing risks that they face in this fast paced, ever changing world. At Bell & Hudson, we take the time to fully understand your needs and present solutions that meet those needs. We will give you the time to get the protection you need because we always have time for you.

Carlos Rios one of the best I've ever seen in my life. He took care of me give me the best…read moreinsurance. I would definitely come back to see him again, and again, he deserve 10 stars. please call go see him if you ever need insurance for anything.

From the owner: Our specialty is customer service. At FR, the insurance and benefits group, you are more than a…read moreclient; you are your family. We love to help those who not only need insurance but also need help understanding how insurance works and why it's important to be covered correctly.

Triple A in west Springfield is a nightmare . They never and I mean never ( I waited I hour) answer…read moretheir phone . I pay them $160 annually and it's the biggest waste of money . They are awful . All I wanted to do was talk to someone in membership . I have paid them for 3 decades approx $35,000 for nothing except a battery charge twice in 30!years. I am cancelling my membership it's the biggest waste of money O Dowling

I am trying to locate my car which was put on a flatbed at 6 pm to go to New Jersey and be there by…read more9 p,m The car was not delivered to New Jersey. AAA says we 'agreed' to a tow and store. No contact beyond the pickup on the flat bed was made since 6 pm.

Have my business property Insured through King & Cushman…read moreThey are very knowledgeable and most helpful. Beth Pearson did an extensive work to find the most valuable policy for my needs. I couldn't get the same service at another agency I went to.

I had an extremely positive experience talking to Jill Lesko at King & Cushman to get a quote for…read moreinsuring our new home. She was personable, helpful, and very quick to respond to my questions via email. I would recommend her in a heartbeat. We ultimately decided on a policy from a carrier that K&C does not represent, but I was so impressed by Jill that I asked her to remember me if K&C does ever represent our preferred carrier.

Prompt, polite, professional, friendly and thorough service…read more What separates the companies that excel from those that don't? Those five things.

Very helpful, fast and friendly service!. Nicole helped me to make it easy and stress free.read more

Always friendly and great service. They also make sure I always get the best rate. Kent even…read morecontacted my insurance to help me with my payments when I didn't have the the money for payment one time.

From the owner: License Plates and Insurance in just 15 minutes all from the safety of your car! Save hundreds of…read moredollars on your car insurance right now! We are the 'go to' for car insurance in all of Western Mass. Great prices! Great Service! One stop shopping!

I appreciate Garrity's help on a complex matter, where they were able to get a home/auto rate lower…read morethan what I was even targeting! Thank you!

I can't say enough wonderful things about Garrity. Specifically Darren Pagliuca who has been the…read moreaccount manager for my mother and I and he has gone above an beyond to be wonderful. His communication is clear, he's informative, makes sure we understand the full scope of each situation, and he always takes my call! Top notch customer service!

I normally dislike insurance because it's so expensive, but Cuddy Insurance made that experience…read morethe opposite of normal. Everyone there is beyond willing to help you if you have questions, no matter how simple or hypothetical they are. My personal agent, Heidi, always recommends me insurance that fits me - nothing that I can't afford and is outrageous, but nothing that will screw me over if I need to claim an accident. If you're looking for a reasonably priced insurance agency who makes you feel like a person - if not a member of their family - and not a number and is willing to help you when you need them, this is your place. My parents have been coming here for the longest time, so I just automatically came here. I just purchased a new vehicle and now that I'm leaving in a year, I'm going to have to try to find someplace similar to Cuddy but I know they're few and far between and it won't be easy to find (if I can).

From the owner: For over 90 years, Cuddy Insurance Agency has been a family-owned and operated independent…read moreinsurance agency in North Brookfield providing auto, home & business insurance to residential and commercial clients in North Brookfield, MA, and surrounding communities. Combining local expertise with knowledgeable professionals, we offer personalized coverage, including life, commercial, and specialty policies, designed to meet your unique needs. Our team is committed to providing clear guidance, affordable insurance options, and impeccable service to help you protect what matters most.

We've used Metras for our Commercial Insurance needs for the last three years. We've been greatly…read moresatisfied by the friendly service and their willingness to go the extra mile.

I'm taking a high risk to leave comments here since serious retaliation might be coming after…read more This insurance agency seems has mysterious super power that it did things below and not scared about complaint against them. Years ago, I was their customer for a short while until I found out the office clerk who can explain details to me clearly was not allowed to even talk in the office. She explained details to me by phone for once. That's it. No more after that. That day, her talking in the office was blocked by vice time to time. It was so obviously that made people(customer) feel not comfortable. Vice was also busy on multiple phone calling out to leave messages to might be customers or some where that this office must be tightly talking with/relying on?, if not, this office may lose its super power, things like that. BTW, the reason I walked into this insurance office to move my real estate insurance to there was it's close and I saw it for years. Actually, very soon later, I found out that I should have checked their business before this. The vice was the one seems handles almost all the interaction with customers and other office issues. Is this the reason that vice seems rude time to time? I don't know if there's any bias or no since there's no way for me to get this answer. I only see after for once I spoke loudly in their office and blamed "else where" for some non-existing stuff, the vice became very nice to me. That was soooooooooo impressive. My real estate insurance was updated because of the roof update to a new one. The roof repair company's paper work was sent out without my permission. Extra paperwork contains expensive price of the roof update cost. I changed my insurance agency after this. They may have got into my house driveway or backyard for at least once when no one was in house, without previous notifying me, with no my permission, nor even with my knowledge. They may have done that for checking the house condition. But, there was supposed to be at least a previous notifying and got permission, no matter for what reason. That's the bottom line. I changed my insurance agency. More than 1 year after that, they sent an insurance offer to me. It was offered by an insurance company close to Boston. Bunckle Hill?? The problem is: that offer said it'll automatically get effective since that summer because "I don't have real estate insurance" (said in the offer paper). That means: if it's not canceled, I'll get issue for holding two real estate insurance. There's no any previous communication from them, no call, no letter, no nothing from them previously. How did they know that my house had no house insurance?? And, I took very hard time to ask them to cancel this insurance. The vice said: I would have to "prove" that my house does have insurance. Does that mean: "I don't work with them" equals to "I don't have house insurance"? That sounds so stupid and more like fascism because it likely forced to me. I contacted the insurance company. There was a new girl answered the phone. She wasn't familiar with all processing because she's new, which caused my case got serious problem. She also sounds very rude to me but never like an insurance company was supposed to treat a customer. I had no choice and said I'll file complaint against them and the agency. Heard this, she changed her attitude so soon and begged: please, please don't file any complaint against them. Surprisingly, she even said: "that's all our (insurance company's) fault. it's nothing to do with agency (Metras)". Till then, she agreed to cancel that house insurance for me right away. Concerned about retaliation, I filed complaint against them and the insurance company. But, there won't be any penalty. No any following after that. Even though there wasn't any penalty to any of these two businesses, I did get informed that Metras seems was the one. BTW, this post is edited after it's posted. While I was editing here just now, my keyboard/browser didn't work with each other well. For multiple times, when backspace deleted words, the screen scrolled down that I can't see the edited part. Very strange.