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    Allstate Insurance: Kirk Schermann

    5.0 (2 reviews)
    Open Open 24 hours

    Services - Allstate Insurance: Kirk Schermann

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    J. William Quigley - State Farm Insurance Agent

    J. William Quigley - State Farm Insurance Agent

    (22 reviews)

    Kierra was exceptionally knowledgeable and helpful. We have been with Bill Quigley's office for…read moreover 25 years and always receive the best service and care.

    So this is hard. I am mainly reviewing State Farm as a whole and not the William Quigley office. We…read morehave been a customer of theirs for almost 7 years. We've told a lot of people about their great rates and their service and have been very happy. In March of 2021 we had a plumbing blow out with considerable damage to our kitchen. We filed a claim and got it taken care of and they were great. In July of 2023 we had some decent roof damage due to a monsoon storm that ripped up shingles. We called the office, claims set us up with a company to take a look and the company said this needs a full roof removal, file a claim. We filed a claim and State Farm said it was only partial and wouldn't meet the deductible. The roofer that they recommended said they would talk with State Farm more because he believes different and suggested we file a claim and he'll let them know his own findings. Months pass and we hear nothing from either the roofer or State Farm. Today I call the office to go over some of the coverages we have and they tell us that State Farm is dropping us because we have had 2 claims within a five year period. Keep in mind the roof claim was never paid out in anything and was closed as incomplete. In my opinion there was only one claim that the company actually paid out on in the seven years that we have been with them. This is really hard like I said. The only stars that I can give is for the office as they have been pleasant and helpful, I will never use State Farm again however and I will never recommend State Farm to anyone I know. What a shame. Also I've researched it since and it looks like most companies hold to a policy of more than one claim a year and they consider dropping the coverage. We didn't do anything wrong here. We did what we were told, we were never followed up with and then the company viewed us as a liability and calncelled us. Sad. Update - I felt the need to update this review. The office manager reached out to me today and I need to mention that she was amazing. Even though this is all very perplexing and frustrating she was so kind and helpful and understood where I was coming from. I still don't feel that I can change my star rating, but I have to mention again that this isn't really a review of William Quigley's office but the bizarre and confusing policies of State Farm.

    Allstate Insurance: Kirk Schermann - homeinsurance - Updated July 2026

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