I got a letter from my bank who holds the mortal age on my house. With a very cryptic note implying…read moremy hazard insurance was not up to date. I called Chloe at this office, who assured me there was no interruption in coverage. I thought it was a bank hack. So I called the bank who confirmed ( after a 25 minute wait) that indeed it was from them and that I was to down load the declarations page and send it to my coverage etc etc @ etc etc. I called Chloe at State Farm, resulting the saga. "I already took care of that for you. I figured that is what was needed and it's easier to do it from the agent end." Now that is service!!! I can sleep not only knowing the wee mortgage is intact, but State Farm has my back. Thank you Chloe!! Forget the gecko! State Farm was there!!

I called to get information and take somone else off my policy and add myself. The rate was too…read moreexpensive so I said cancel the policy. They cancelled insurance on both my cars and my homeowners policy. Then lied to the agent about it, and he believed the lie over me. I can not trust this office with my coverage. I am taking my business to someone I can trust.

Just got general liability insurance for my company. I was dealing with Brice Smith. Great company!…read moreGreat service! Very professional. Followups. All around good experience. I highly recommend CDS Insurance agency for your insurance needs.

I recently change Auto and Home Owners Insurance from GEICO to Allstate. I had several competitive…read morebids and found the good hands people at Allstate offered the most competitive bids when comparing Apples to Apples. The help , explanations, and customer service I received from this office was outstanding. I worked with Sonny, Katya, and then Kristin over several days while investigating all options and rates from competitors. At the end of the day, I felt most comfortable choosing Allstate and happy I did. I would highly recommend this office to anyone in the valley of the sun , and will tell my friends and family a crossed the nation to be sure to check with Allstate if you're looking for new insurance. Five stars !

Carla Stigger is wonderful and always so helpful. Really love working with her and the agency.read more

An insurance agency that cannot keep a commercial policy active has no business handling insurance…read more I would give Insurance Professionals of Arizona zero stars if that were an option. I used this agency through one of its agents, and the level of negligence and lack of follow through was absolutely unacceptable. My commercial truck insurance policy was allowed to lapse because the agent failed to properly handle the policy and follow through on what needed to be done. Once the policy lapsed, it was canceled. That single failure created a nightmare that took me approximately six months to resolve because finding another company willing to insure a commercial truck after a lapse was extremely difficult. I was the one who suffered the consequences, lost time, and dealt with the added expense and frustration, even though the lapse was not caused by anything I failed to do. This was not a harmless clerical mistake. Commercial truck insurance is critical to operating a business, and allowing a customer's policy to lapse can shut down that customer's ability to work. An insurance professional should understand that better than anyone. I also later discovered that I had apparently been given misleading information about another insurance policy. I was led to believe the policy and its payment arrangements had to be handled through this particular broker. I later learned that payments could have been made directly through the insurance company. That left me feeling as though the arrangement benefited the agency far more than it benefited me. After reading other Yelp reviews, including one describing remarkably similar issues with poor communication, missing follow up, and questionable explanations, it became clear that my experience was not necessarily an isolated incident. Insurance is built entirely on trust, accuracy, and follow through. In my experience, this agency failed at all three. Allowing a commercial policy to lapse and then leaving the customer to deal with six months of consequences is inexcusable. I would never trust this company with another policy, and I strongly recommend that anyone considering them carefully review every document, verify everything directly with the actual insurance carrier, and never assume this agency is properly managing your coverage.

My husband and I own several businesses. We trusted Insurance Professionals of Arizona with both…read moreour commercial and personal insurance for years. Unfortunately, that trust was misplaced. One of the most costly mistakes involved our workers' compensation policy. In 2025 my husband specifically instructed Jacob to remove himself as a covered officer, but that was never done. As a result, our workers' compensation audit resulted in over $6,000 in unnecessary charges that we had to pay just to keep our coverage active. We were assured the mistake would be corrected. It wasn't. The following policy year, Jacob made the exact same mistake again by leaving my husband listed as a covered officer despite being instructed to remove him. This time, it resulted in nearly $11,000 in additional audit charges, jeopardized our workers' compensation coverage, and caused our business significant financial harm. We have emails and text messages acknowledging that this error occurred. We also discovered that Jacob routinely financed our insurance policies through First Insurance Funding, telling us the financing only cost about 1-2%. After reviewing the financing agreements ourselves, we found the actual financing charges were approximately 15%. Had we been given accurate information, we would have made different financial decisions. As business owners, we expect our insurance agent to accurately manage our policies, provide honest information, and take responsibility when mistakes are made. Instead, we experienced repeated errors, substantial unnecessary costs, and a complete lack of accountability. If you are considering using Insurance Professionals of Arizona, carefully review every policy, audit, and financing agreement yourself. Our experience was extremely costly, and we would not recommend them based on what our business has gone through.

Bill Quigley's office is fantastic. I've been insured with them for over 20 years. Kursty and…read moreKierra are extremely responsive anytime I reach out. They are both quick to address anything I request, 5 stars is not enough!

Another great experience with Bill Quigley's office. We have worked with Bill Quiqley's office for…read moreover 26 years. Each and every time I talk to one of the staff it is a breath of fresh air. This is the way business used to be done, and guess what it still is for the folks over at Bill Quigley's office. So many things are limited by auto generated statements and declarations, but here they figure out out to adapt and make things works! Thanks for many years of superior service. Keeps me coming back.

Exceptional customer service provided by knowledgeable staff. Mr. Dondrell Swanson himself is an…read moreextremely talented individual who exhibits outstanding patience in dealing with issues surrounding your insurance needs or understanding the processes involved when needed. He is a formidable source of information surrounding insurance products and he provides his recommendations to fulfill all insurance needs by aligning your needs with the products currently available across the insurance market. The nice thing about this is that Mr. Swanson reviews your policies and aligns your needs and wants so that you are an informed consumer, maintain a robust policy designed to protect your interests and assets. I, personally, appreciate how he provides reminders to come into the office and sit with him to do these things so that I am never potentially left with being underinsured or uninsured going forward. I appreciate that he has "my back". I think anyone who uses him will find that ASU certainly provides exceptional training as is demonstrated whenever you deal with Dondrell to explain and apply the skills necessary to make sure you--your family--assets--are protected as much as possible.

Dondrell swanson and his team are simply the best!!! They literally treat clients like family! They…read moreexplain everything in detail so you understand your coverage & options to fit your lifestyle! I adore Brenda , and dondrell is just so great! If you are looking for a local agent in east valley call them! He's great and you won't regret it ! - Katie j

My insurance guy! They are fantastic and honest. Recommend them to anyone what wants a good agency…read morerun by excellent folks! Brian is great.

Brian Johnson you are an all star. I saved around $8,000 a year on my commercial auto insurance by…read moreswitching to American Family Insurance but I believe it was all because of how much Brian went to bat for my company with American Family to get the best deal possible. If you want just a slightly above average, average or below average auto insurance agent, Brian is not the agent for you because Brian is exceptionally amazing at everything I ask him to do for me. I have and will continue to recommend Brian to everyone I know. I truly believe if it was not for how honest, passionate and integrity driven Brian is I would not of switched to American Family. Here is an example of why I trust Brian: When I submitted a request for him to also cover our Business Liability insurance and I did not tell him how much we currently pay. Instead of trying to cut corner to just get me the cheapest policy which would not have the amount of coverage we currently have, he was completely honest and actually told me I would be better off staying with my current Business Insurance carrier. I normally would never say to trust anyone who sales insurance because the agent is normally only about making themselves money but Brian is someone you can trust to be honest and to provide all options even if it means he will not benefit. Thank you very much Brian for being a person of integrity. In today's world it is indeed a rare trait.

Morgan came highly recommended from a roof ours. We had all of our insurance through a competitive…read morecompany. He went above and beyond to get us the best rates possible for our home, auto, and business insurance. We have some major events coming up for our business which have some very specific COI requirements. Morgan went the extra mile to find the coverage we needed and ultimately landed us the venue and contract. We highly recommend him for any and all or your insurance needs.

Morgan is the definition of respectable insurance agent. I moved here as an 18 year old college…read morestudent and he fought to give me the best rate for 6 straight years and now I am 24 and have learned a lot from this man. 10/10 recommend. If I was staying in Arizona, he would be my agent for the long run.