Jessica Gephart has helped me for two years with my auto & renters insurance. She made what is a…read morenormally very overwhelming and confusing process, so simple! Definitely recommend!

Jonathan is very helpful and knowledgeable. He took the time to listen to what I was really…read morelooking for and provided me with a great auto insurance quote! His auto insurance quote saved us over $700 for the year - needless to say, we are ecstatic! Jonathan was also very honest with regard to giving me a homeowner's quote. We'd had a sizable claim because of a slab leak, and he indicated that it might be better for us to stay with our current homeowner's insurance because of that. His quote came in a wee bit higher, but we decided to switch anyway because of his honesty, great customer service, and we were already saving $700 on our car insurance - so what was a few dollars more for the homeowner's? I then purchased a new vehicle and was worried about how much the auto insurance would go up. I must say I was pleasantly surprised at the reasonable rates for my new vehicle. I'm very happy that we've switched to Jonathan Gephart's Liberty Mutual Insurance agency and I'd recommend him to anyone!

I had a great experience at this State Farm office. Stacy was so pleasant and helpful in adding on…read morerenters insurance to my policy. She was very knowledgeable and saved me a bit of money. I recommend Scott Christian's office , they are a great staff!

Stacey was wonderful. She helped us with our car insurance quickly. She was very professional and…read morecaring. Always attentive and responsive. We also talked to Scott to help us with the account setup and fixed the issue. We're happy to receive a great service.

Dishonest... it's a huge hassle to deal with them. They added a bundle to our account after we told…read morethem we didn't want to. Now since we refused to add our auto to home they say we owe 80 dollars even though we said we didn't want to bundle. Called them out on it and they were very rude. Won't remove the fee they caused by being dishonest. Don't do buisness with them they will try to steal your money. Farmers is a great company just not this agent and his employees. Go with anyone else.

We have been with Frank and Sharon for countless years. What I love most about them is that they…read moreare truly always a call away. They typically are able to answer all questions on the spot and if they cannot they are quick to call back and provide any information that I requested. They are friendly and have taken good care of us.

Country Financial is one of the worst companies I have every worked with. If they can't do the…read morebasics (e.g. keep information about the account, who can access it, take payments online, etc.), then why would you ever expect them to pay out when there is a claim. Agents seem friendly and nice - I have had several at different office including this office - because apparently there is a high turnover. But there is no follow through and what good is a agent that acts friendly when there are problems all the time. -- Corporate never receives paperwork I spend hours filling out and therefore the 800 department doesn't have current information (including addresses, account information, etc.). It is located at the agent's office and..... did I mention turnover [yup, this is when you really do need to keep a copy of everything handy]. -- Computer systems are old including how you make payments, so of course there are problems. Call 800# and ... oh, they don't have any of that information. And answers like "that is how it works" (e.g. bad computer programs) when things go wrong. -- When they are sending information to old addresses that you don't respond to, they will automatically renew your policy with the worst rating (e.g. 4x the price). Without your permission. When you qualify for a much cheaper rating. "Well you didn't respond and this is what we do." Be prepared to spend a lot of time on the phone and doing paperwork fixing problems they caused. Note: This is the struggles you have when you are paying them for a service they have not yet delivered (a claim payment). Which means be prepared to have 10x the struggles when you need to file a claim. Better yet, hire a better company.

Mark and Country Financial have been wonderful to work with. I have been a client of Mark's for…read moreseveral years and the service I have received has been top notch. When I have a question or concern Mark is always prompt with responding to my emails. I would highly recommend him and his team to anyone looking for great service at a super reasonable price!

I had auto insurance through this agency and when I added a FOURTH car I was told it was done. 4…read moremonths later I come to learn that the policy was never updated and I was notified by the MVD that I needed to provide proof of insurance. So a few weeks ago I get a new agent with a different agency and got the car insured. So today when I go to renew the registration... I have a $50 fee because there was a lapse of insurance and then another $20 fee for the MVD to undo all of the lack of insurance. So the lazy person at this agency told me the car was added lied to me. She led me to believe the car was on my policy and it never was. I wonder if I could bill them for the $70 I just wasted because of their lack of honesty and doing their job correctly. I HIGHLY would AVOID this agency.

I am a recently new business owner and very unfamiliar with commercial insurance. Being in Real…read moreEstate photography and also having a drone I had a hard time finding a company to give me the proper coverage. After meeting Mike and his team they found me a policy in a matter of minutes that covered me for the entire scope of my work. Now I don't have to worry about my insurance and can keep doing what I love! Thanks Mike!

I was shopping around for mortgage options without a concrete plan--I just knew I wanted a lower…read morerate or potentially a cash-out refinance to invest in another property. From the moment I met Bert, he was incredibly patient, knowledgeable, and supportive. He took the time to provide all the data and walk me through every possible scenario. This took place at their Tempe location. I walked away with the confidence and education to make a decision that far exceeded my expectations. I truly don't think I could have had a better experience. I highly recommend working with Compass Mortgage Planners!

Compass Mortgage Planners are the epitamy of professional mortgage brokers. They have access to the…read morebest rates anywhere and will lock down the best rate among the best rates. Their team works tirelessly to get you to closing on time on target. There is no obstacle they will not overcome for their clients. No ghosting on Friday afternoons from these guys. Bert Wunderlich has built a well oiled machine from the ground up that will produce results for you without fail. I don't hesitate to recommend him and his team to friends and family whenever I can. If you are looking for a mortgage, look no further than Compass Mortgage Planners.

This agent inherited my account. When I got a renewal that was 1/3 higher than the previous year…read more(having had no claims), I called. 3 full days went by without a response, and I wanted an answer before he was paid out of escrow from my lender. So I called at 9am on that 4th day and once again it immediately went to a voicemail. By 1 pm, having had no response, I was pretty upset. I decided to go to the location that was listed as his office on the statement I received the week before. When I showed up at the office, it was a medical company inhabiting it. A Fed Ex guy happened to be exiting, so I asked him. He said "Yeah...there was an insurance office there, but they have been gone for 8-9 months. I have no idea where they went...they were just gone one day.". Naturally I called Farmers. After a 20 minute wait, I was told that Steven Hamlett is no longer registered. Still baffled, I asked how in the world I could have gotten a statement a week prior, with an address listed that has was vacated at least 8 months prior. And how can the number that was listed on this statement go directly to a voicemail and not ever receive a call back? Ridiculous. Time for a new carrier. Switched to Goosehead.

Best Agent ever!!! She has 42 years all with Farmers Insurance. Takes the time to answer all of…read moreyour questions. She is very nice, friendly and patient. She handles all kinds of insurance from auto, home, life, motorcycles, trailers, condos, umbrella and commercial and workers comp policies and more! She is a one stop insurance agent. Highly recommend her!!!!

Steve Henderson, Sr. has been providing me exceptional service for years and I couldn't be more…read moregrateful! He has always been responsive and professional and he is such a nice guy! I would highly recommend Steve and Henderson Anderson for all your insurance needs!

Not a reasonable man. Not equipped with a reasonable decision making ability. Very surprised at the…read morelack of business understanding.