Excellent Service. Would recommend. Ms. Thompson was very…read morehelpful about the types of service provided. Thank you again.

Freeway insurance company is the best... acceptance insurance full of crap they stay messing up my…read morepolicy..Magan at Pratville location is full of crap always messing up my policy

Maranda and her team are wonderful to work with. They are customer focused, taking great care of…read morepolicyholders. Highly recommend!!

From the owner: Maranda Hiett State Farm Agent office in Montgomery, Alabama, strives to be your first choice for…read moreinsurance options. Our pet-friendly and bilingual office goes beyond offering insurance; we help State Farm customers create a Personal Price Plan that may fit their unique lifestyles and needs. We provide Auto, Life, and Home Insurance across Montgomery County and nearby areas like Prattville and Millbrook. Please contact our dedicated team during office hours for additional information! License #: AL-3001167898

Mims is GREAT! Everytime I go in, they are SO BUSY!…read more And yet, they still greet EVERY customer and let them know theyve been seen-- the phones are ringing off the hook and yet they STILL try to get to them-- I think they ALL multitask, very well.

The good: the agents are father and son - Kevin and Chris Mims. I initially spoke with Kevin over…read morethe phone and he was able to quote me a great deal for basic auto insurance that meets state minimum requirements (comprehensive, collision, bodily injury, etc). He was kind and helpful. In person, his son Chris completed my paperwork and he too was helpful and thanked me for my business. If it weren't for their kindness and understanding along with the great quote, I wouldn't have travelled over an hour to this agency. The not-so-good: It is hard getting in touch with someone at this agency. You have to call back to back and if you're lucky, you may speak with a representative, only to be informed you'll have to call back when an agent is on-site. Not good for business when you have people who are looking for insurance and willing to spend their hard earned dollars at your firm. Their hours say open, but no one, if anyone answers the phone. Also, it's not good nor bad, depends on you really, but there is no way of Mims agency sending your paperwork to complete your insurance quote online. You have to drive to the agency in person to complete the initial paperwork, then from there you work with the insurance company directly and that's when you're able to do everything online/via app, etc. so if you have the means to travel to their agency in Montgomery, then that's great, but if not; then it will place you at a disadvantage and you may have to seek other options.

I have been with this agency for about a year now. Not impressed at all. Twice I have called them…read moreregarding a potential claim and they advised me that the claim would go against me regardless of whether they covered the claim or not. I have had 4 contractors advise me that the roof damage that my home suffered would not be covered by State farm because they notoriously deny roof damage claims. They also advised me that if State Farm denied my roof damage claim that it would go against me and that they would later drop my insurance if I did not get the damage repaired. After I contacted them about the roof claim and decided not to file a claim because of what I was told by the contractors Trey Pooles office called me repeatedly wanting to know if I got the repairs made. I did get the repairs made at my own expense and I am not happy about it. I recently was rear ended by an individual on I85 in heavy traffic and that persons insurance company Progressive has been dragging their feet about repairing my vehicle so I contacted Trey Pooles office where they advised me that they would not assist me with the claim with progressive but would file a claim against me with State Farm and that I would have to pay the deductible. I elected not to pursue the claim as it was not my fault nor did I want a claim against me. I do not recommend Trey Poole State Farm insurance for any reason. Get Alfa insurance instead they respect their customers and treat you fairly.

From the owner: AL-734735 We give State Farm customers the service they deserve in providing Auto Insurance, Home…read moreInsurance, Renters Insurance, Life Insurance and Health throughout the Prattville, Montgomery, Millbrook and Autaugaville area. My agencies number one goal is to put the customer first and provide them with the knowledge and products to have a secure future for their family or business. We are here for the good times and the bad with our concentration on giving the Prattville area remarkable service.

Breck met with us and prepared charts and a presentation that was suited to our needs. He explained…read morethings about insurance that I never knew. I felt taken care of and confident in my decision to choose this agency. Breck didn't make us feel like we were being pressured, and it didn't feel like a sales pitch. If you're looking for honest and thorough insurance agents, go here. You won't be disappointed!

I would NOT recommend this insurance company to anyone, they give you the run around like nobody…read moreelse! When you're in an accident they don't go after the other person it's you they blame, you speak with someone and the next time you call they're all of a sudden in a meeting. I called and asked to speak to Breck himself to let him know of some problems that I was having and either they never got the message to him or he thought I was not important enough to speak to. I had a claim where someone hit and ran my car and it was suggested I open and close a claim- 5 time, all the while they tried to blame it on me and each time my payments went up because they were open claims as well as months later I was dropped by them, although I paid my bill on time they fired me as a customer due to me opening up more than 2 claims a year in which I was instructed to do so by the Breck Honea office. This office is a Disgrace! Don't depend on them for anything!

Shane Anderson is everything a good agent should be. He is responsive and supportive. We are lucky…read moreto have him in Montgomery.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: AL-66678

Great service and pricing!! Made the switch from USAA with home and auto. Thanks again Christy!read more

I had been with USAA for 17 years and have always thought it was great, never had any complaints. I…read morewas paying for 2 cars and homeowners insurance which was about 85.00 twice a month. I reached out to Katie about my interest in State farm. I would say within 5 minutes she had everything typed up and ready for me, lined out easy to understand and saving me over $800 a year. It was the easiest thing I've ever had to do I was literally sitting at a doctor's appointment waiting and by the time I finished my appointment she had me already set me up with insurance cards, then sent a letter to my previous insurance provider to cancel. I cannot express how easy it was to do this and how much I wish I would have done it sooner instead of just throwing away thousands of dollars every year on something that was only subpar. Thank you to Katie and your hard work I highly recommend you reach out to her or a State farm agent today. Don't Wait like I did, get on it and see what they can do for you today.

Our car was stolen off the Ford's / Body shop shared fenced lot area. They stated we had to file…read morethrough State Farm. I have a knew agent that I picked Ken Bishop III, my previous agent retired after 30 years. He called me after hours only being my provider for few weeks and directed me to claims and assured me he would check on it ongoing. Moments later a claims agent called and sine we have the police report she progressed rather quickly. Now this is roughly 8:30pm, she said there was a short waiting period to find the vehicle. Next day Ken Bishop, lady claim agent from the night before and and next level agent called my wife within an hour in the morning. Our vehicle was paid for less than 36k miles and State Farm paid us better than we expected. I did my homework and based on the VIN number it was a very fair price. Unfortunately I have a payment now because to the dealership/body shop fault BUT MY FIRST EXPERIENCE WITH KEN BISHOP III WAS SUPERIOR. THANK YOU KEN AND THE TEAM.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: AL-312056