Rachel Walker has built an insurance group on exceptional customer service, the old-school type!…read moreTrustworthy, competitive and great to work with.

From the owner: Lake Dallas, TX: At Bedrock Insurance Group, we're more than just an insurance agency. We're a team…read moreof dedicated professionals committed to protecting your world.

I have been with Gary Peppers State Farm for over 10 years and I stay loyal because he and his…read morestaff treat their customers like family. I am currently working with one of his employees (Lesslie Rodriguez) and she is fantastic. She is very personable, knowledgeable and just a friendly person to work with. If I have a question she can't answer she will find out the answer pretty quickly. I will definitely stay with Gary Peppers State Farm office as I completely trust them.

Absolutely horrible experience with them. Been a loyal customer since I was a teen never had an…read moreaccident and had some issues since adding my husband. The fact that I found out through email instead of a phone call that I couldn't add him felt impersonal and rude. Don't recommend this agent and his team at all.

Troy Thompson bends over backwards to help you even when it is outside the rhelm of his…read moreresponsibilities. The company also looks at your coverage when the time comes to renew your policies and will advise you as to what the best option for you is. Highly recommend if you want a personalized insurance experience.

From the owner: Highland Village, TX: Thompson Insurance Services LLC, a family owned and ran independent insurance…read moreoperation, officially launched on January 1, 2017. While the name and some of the personnel are new, the business overall has been established for 18 years.

Was with them for a few years. Repeatedly had inquiries they said they needed to find an answer to…read morebut I never got follow-up. When adding my daughter to our policy as a newly licensed driver, she also had some questions regarding her portion of fees, and was told she'd get a call back with the breakdown. Nope! They requested documents from me that were not relevant to my policy, like info on my son who they enrolled in the safe driver program that I had declined. Repeatedly asked for a copy of my oldest daughter's policy, though she lives out of state and has had her own insurance for 5 years. I cooperatively sent a picture of her insurance card. They insisted on the declarations page. Not happening. When I asked why they needed it, they said they didn't know; corporate was insisting. I asked for a contact at "corporate" but unsurprisingly, never got it. A week or 2 later, I got a letter saying they were dropping me for not providing necessary paperwork. I beat them to it, thankfully, and secured a different and less costly policy. In the meantime, when my policy was up for renewal, they actually sent me a bill! Completely absurd, incompetent, disorganized. Two stars for a few people in the office who were nice and put some effort into it. I don't know one man's name, and Bob Seaborough, who I initially contacted, were both helpful. I don't think Bob is there anymore.

From the owner: The mission of the Andy Roethele State Farm team is to provide reliable insurance coverage for the…read moreentire state of Texas! Our office can help with auto insurance, homeowners insurance, renters insurance, life insurance, small business insurance, retirement planning, and much more. Stop in to one of our convenient locations in Highland Village and Plano or get covered today

Brandes Insurance is just great with Customer Service. I mean, really, it's seems Customer Service…read morehas gone by the wayside. or at least I thought. Who calls during the middle of your policy to just check in on how you are doing? NOT many. I'd like to give a shout out to Jessica Barthold! anyway, recently I got a new Motorcycle, called them and gave them all the required info so I could drive off the lot protected. so, I paid a little more for the remaining one-year policy. I got a new statement from Progressive about renewing my bill, it didn't seems quite right. As a matter of fact, it seems very high. So, I made one phone call (and DONE) to Jessica and basically, they saved my $400 bucks, yes, $400. same policy coverage, etc., etc. They just used to have my Motorcycle..... Now they have my 3 other vehicles and my home. anyone wanting real customer service and folks that will go out of there way, then I highly recommend them. Here is the kicker, if they can't save you money, they will tell you upfront and recommend a company. I have been working with Marleen Miles and Tisha Brandes for 9 years now. Keep up the good work ladies! Anyone looking for a long-term insurance company, this is the place in my book. Jessica Barthold Sales Executive Brandes Insurance Agency Totalchoiceteam@brandesagency.com www.insurehomeauto.com Office: 972-481-1027 x114 Fax: 866-936-3102 "Integrity is doing the right thing, even if no one is watching." you can't beat that! Sincerely Eric Erwin

As a long standing client (almost 14 years) I would like to take an opportunity and praise the…read moreentire staff and let you know how pleased I am with my relationship with Brandes Insurance. This agency has taken excellent care of all of my insurance needs and has made me exceedingly pleased with the way they have saved me money on my various policies from renters, to home, to car insurance. I have received excellent service from all the agents and most recently from Marleen with fast, courteous and most importantly to me transactions via email - including electronic signatures via my mobile phone. I could go on (honestly) but everyone I deal with at Brandes Insurance is a pleasure to work with! Wishing you all the best and continued success! Warm regards, Richard Caulder

Our house flooded due to a burst pipe and everything needed to be replaced. Medlin and associates…read morewas there every step of the way, and went above and beyond to make sure we were taken care of. We're truly best to have them as our home and auto insurance providers.

We have been with Medlin insurance for several years and over the years transferred all our…read morepolicies to them because of the best rate and service we have got!

Jamie has been my Agent since she opened her doors, that is about 7 years or so now. I can always…read morecount on her to make sure I am covered to protect my interests but also doesn't over sell me coverage. My Daughter and 2 grandson's are also clients of hers. She is warm, friendly, knowledgeable, and CARES about every one of her clients. She is defiantly an extremely Hard Worker & Go-Getter I refer everyone that's looking for a great agent to her. Thanks Jamie! Ina B Denton, TX

Jamie is the most intuitive and insightful insurance professional I have EVER worked with! She…read moretruly cares about the needs of her Clients! I would recommend her to my dearest family and friends! Thank you SO much Jamie!!! Your the best!

Rachel and her wonderful staff have been taking care of my family and our needs for several years…read morenow and we couldn't be happier! We highly recommend her agency for all your insurance needs!

From the owner: COVID-19 Update: We are still open, but for the safety of our customers, agents, and employees,…read moreFarmers agents are available online or via phone.

This Geico location in Flower Mound is the best with Eric and Angelo…read more They are both very courteous and patient with every customer. Willing to help you find the best coverage at an affordable rate for your auto insurance needs. Great job!!

From the owner: Serving the insurance needs of Flower Mound. Your Local GEICO agent could help you save on auto,…read moremotorcycle, homeowners, renters insurance, and more. Contact us today to start an insurance quote! Please call or email your local GEICO Office to learn more as office hours may vary.